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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,738 Reviews

1,738 Reviews of Napoli Indoor Kia - Service Center

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September 06, 2025

Well informed, friendly, competent My appointment was made easily and I was able to get it in a reasonable number of days. More

by Sallyb.203
Recommend Dealer
Yes
Employees Worked With
Bert
September 06, 2025

Courteous and clear Was able to get an appointment on a timely way and was taken on time. More

by Sallyb.203
Recommend Dealer
Yes
September 05, 2025

Your team did an excellent work and I will continue to support your efforts because I did not any complaints with the car so far. More

by HAYDENCHARLES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit
September 05, 2025

Melissa and the staff were very friendly and helpful. All issues resolved to our satisfaction More

by SAMTRUE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
September 04, 2025

Workers were very kind and communicated every step of the way always making me feel welcomed and like my car was in good hands More

by angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Dealership experience was positive, though Kia's warranty office was a little slow in authorizing the repair. More

by Scebik
Recommend Dealer
Yes
Employees Worked With
Berit
September 02, 2025

My experience was great at Napoli Kia. Courtney was amazing. She went above and beyond to ensure my needs were met and that my car was taken care of. I will always recommend! More

by DBURGOS53091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
September 02, 2025

I'm very pleased with the communication from Peter, he made sure the mirror glass was replaced and an oil change completed on same day. More

by Ginabo78
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
September 02, 2025

Staff was friendly and professional. Service was excellent.. Waiting area was comfortable.and clean. Air conditioner was a little cold. More

by loafer.humdrum1p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

They're helpful at times, When I bring my SUV there I get a video of the work that they did. I'm having a lot of trouble with my Volkswagen. So I was told that I can talk to the Finance person. More

by Lemonade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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