Napleton's West Palm Beach Hyundai

I had a great experience at this dealership from start to finish. I was a little overwhelmed coming in but Chris Lawson took great care of me and made me feel comfortable and excited about buying a car. He finish. I was a little overwhelmed coming in but Chris Lawson took great care of me and made me feel comfortable and excited about buying a car. He answered all my questions and concerns with patience and kindness. He was professional, efficient and got things done in a timely manner. I would definitely refer friends here it's a great place and Chris is awesome!!! More

WORST CUSTOMER SERVICE EVER.DO NOT BUY FROM HERE..NO SALES HELP N THEY FABRICATE ALL INFO SALES HELP N THEY FABRICATE ALL INFO More

This dealership is horrible they don’t update their website and lie about the availability of vehicles they have just to get you in the door !!!! website and lie about the availability of vehicles they have just to get you in the door !!!! More

Chris Layton and Armond are fantastic people!!!! Love the whole team at Napleton Hyundai. They take care of their customers and treat them like family. I would highly recommend Napleton Hyundai to anyone in whole team at Napleton Hyundai. They take care of their customers and treat them like family. I would highly recommend Napleton Hyundai to anyone in the market for a car. More

Great service, very quick and easy to buy a car More

The employees at Napleton Hyundai were all very professional and friendly. Our salesperson, Brian Eagleston, not only displayed these qualities, he was very known and understanding. We always recei professional and friendly. Our salesperson, Brian Eagleston, not only displayed these qualities, he was very known and understanding. We always received a friendly greeting and were treated mores as a acquaintance than a customer. Our experience was overall excellent. If you are in the market for a new vehicle, this is where you need to go. More

Advertised a great lease deal online for a 2021 Sonata for $99/month for 36 months with $1,999 down. Several listed as in stock per their website as of the morning we went. Once we were there we mentioned for $99/month for 36 months with $1,999 down. Several listed as in stock per their website as of the morning we went. Once we were there we mentioned this ad and they arranged a test drive. After the test drive they said they were out of 2021s and this was a 2022 we test drove. We asked if they could honor their advertisement or at least get close to it. They came back with $320/month for 36 months with double the amount down than their advertisement stated. Then the manager came out to try to tell us how they sold so many cars "flying off the lot" (like it matters to us and should be impressed) and that we should be glad they even have Sonatas for sale. At this point my father threw the xx flag and said that's why he hates coming to car dealerships and dealing with dishonest people. The manager then blew up and was rude and said "I'm a good Christian man" like that somehow justified how they don't honor their advertised prices or work to even get in the ballpark of a good deal. We thanked him for his time and began to leave. The manager then said "you need to learn to read fine print" as he fluttered as if to justify how he had treated us. All this to say... DO NOT WASTE YOUR TIME trying to negotiate with them or even try to have them honor their advertised "deals". They operate on the bait and switch tactics and hope people are dumb enough to fall for it. Hope this saves others the hours we wasted this morning... More

Marcus Allen was and is very people friendly and knowledgeable. His explanation on vehicles are to the point.he will make the process a lot less stressful. knowledgeable. His explanation on vehicles are to the point.he will make the process a lot less stressful. More

Great experience with Chris a manager who was extremely knowledgeable and took the time to get us a great deal and an easy and quick transaction. This is our third car from Napleton Hyundai and we will go knowledgeable and took the time to get us a great deal and an easy and quick transaction. This is our third car from Napleton Hyundai and we will go back again -Sergei was easy to do financing with too. Excellent Store More

I bought a new Genesis GV80 from this dealership. Sales process was ok, and I commended them for it. BUT….once they had my money, there is NO customer service. They ignore phone calls and text messages! I’ process was ok, and I commended them for it. BUT….once they had my money, there is NO customer service. They ignore phone calls and text messages! I’ve been trying for a week to get some orientation on the vehicle’s technology features, which were NEVER covered with me when I purchased it. No repose!! I went back to the dealership and was told my salesman, Marcus Allen was off. Someone else tried to help me setup the tech features, but after an hour, he couldn’t do it. Told me they’d get it done the next day. 4 more days have gone by - the features still don’t work and I can’t get anyone to help me. My suggestion is it’s worth the drive to another dealership ANHWHERE, rather than spending a dime at this place. They’ll take you’re money, that’s not a problem, but once that’s done, you’re on your own. BE WARNED!! More