Napleton's West Palm Beach Hyundai

We went to look at a car, either new or used for my family. We told the salesman our particular situation once we got there. We told him what we had for a down payment, and what we had to trade in. We family. We told the salesman our particular situation once we got there. We told him what we had for a down payment, and what we had to trade in. We also spoke to him about needing special financing. He mumbled his name, and most of the conversation after that. I could hear and understand about every other word. The salesman asked what kind of car we were interested in, and after we told him, we were lead to the newest, most expensive car on the lot. We told him that we would not qualify for that amount, and we were told not to worry, they have "Magic Mike". We drove the car, liked it, and turned in all the paperwork, and was told we would hear from "Magic Mike" the next day. I went to the dealership the next day, and we were told what they could finance us for (half the amount of the brand new top of the line car we drove). I told my salesman of a car I found, which if they made the sticker price $2,000 less, we would qualify for. They would not budge on the price at all. They said "nope does not fit your paramaters". They then tried to force me into a car I did not want. I went back to another dealership I visited the day before, and they approved us for the same car, that was sticker priced $500 higher! I sent my salesman an email, and he NEVER responded. All I wanted was an explanation as to why I did not qualify for the car we saw there. I am very dissapointed. More

This car is my fourth Hyundai that I have bought at your dealer. They always assist me in my financing, always look for best bank rates and I am always treated great. No complaints. I will come back and buy dealer. They always assist me in my financing, always look for best bank rates and I am always treated great. No complaints. I will come back and buy another Hyundai in the future. More

My salesman, Kirk Rowdan was a pleasure to work with. He went out of his way to help me select a car with features I wanted and did not push me toward anything else. He was straightforward and a knowledgeab went out of his way to help me select a car with features I wanted and did not push me toward anything else. He was straightforward and a knowledgeable professional. More

felt as if i had gone back to the old fashion way of selling a car 1. dealer only gave a selling price under my pressure - kept wanting to know what i will do with my car 2 after finally getting a price selling a car 1. dealer only gave a selling price under my pressure - kept wanting to know what i will do with my car 2 after finally getting a price i told them they can appraise my car 3 both processes took a far too long amount of time 4 finally left dealership after about 3+ hours never haveing received valuation of my car 5 visited delray hyundai and agreed on selling and trade price within one hour next day More

I dealt with John my salesman and Marco my finance director. They were both very professional and accommodating and I am very happy with the level of service I received. I arrived at the dealership director. They were both very professional and accommodating and I am very happy with the level of service I received. I arrived at the dealership in the evening after speaking with John on the phone; they worked well into the night to finalize my deal even though they both had to be at work on Saturday morning - they are both valued assets to their dealership and company. I highly recommended them to friends and family for future car purchases. Nick Makris More

Buying a car was never as painless before. Big John made a big positive difference. He really took the time and was very patient even thought it was a late pouring rain Sunday afternoon. He cared! a big positive difference. He really took the time and was very patient even thought it was a late pouring rain Sunday afternoon. He cared! More

"Big John" was an idiot. I walked into the dealership alone; perhaps due to the fact that I'm a 20-something female, he thought I would be an easy 'target,' or easy to take advantage of. I'm dealership alone; perhaps due to the fact that I'm a 20-something female, he thought I would be an easy 'target,' or easy to take advantage of. I'm not. When he walked away to "go get a price quote" on the car & options I wanted, I found him text-messaging someone in the corner of the room 10 minutes later. Only after confronting his boss about the issue did he start actually getting that price quote. Further, when we went to go test drive the new Hyundai Veloster, he told me to wait in the lobby while he got the car off the back lot. Unbeknownst to him, I stepped out of the lobby for a minute just after he left, and proceeded to watch him smoke two cigarettes before heading to the back lot to get the car. Needless to say, I will not be purchasing from Napleton's WPB Hyundai, even though it's just down the street from me. ...I think I'll head to Delray Beach! More

John made a usually difficult ordeal of buying a car much easier than I have experienced before when buying a car. He was friendly, not pushy, and was patient with my husband and me. He spent a lot of time easier than I have experienced before when buying a car. He was friendly, not pushy, and was patient with my husband and me. He spent a lot of time with us and we never felt rushed in to buying something or taking a deal we were not comfortable with. He even told us he wanted us to walk out with a smile on our faces. I would recommend him to anyone who is looking to buy a car. More

Robert Lazar put me in "SONATA" heaven. He went Robert Lazar put me in "SONATA" heaven. He went over the edge in being helpful, he knew the answer to every question I asked, was very professional, Robert Lazar put me in "SONATA" heaven. He went over the edge in being helpful, he knew the answer to every question I asked, was very professional, not "pushie" and very personal. We became instant friends and he followed through on every request. Since I bought every gadget you could possibly get on the car, he tought me how to use everything. He has patience galore. He even told me to call him on his cell if I have any questions about anything, anytime, that's what he is there for! I have his business cards in my car and wallet and will happily give them out to people who are interested in buying a car. Buying a car had been the most stressful thing in the world for me, until I went into Napleton's and met Robert. More

Robert is professional without the 'sleeze' factor often associated with car dealers. He is personable and a delight to work with. My car buying experience with him was the most positive I have EVER had in associated with car dealers. He is personable and a delight to work with. My car buying experience with him was the most positive I have EVER had in my entire life. He kept all promises made. I would have NO problem recommending him to friends who are in the market for a car. More