Napleton's West Palm Beach Hyundai

This was the best experience for me in purchasing new new Elantra, My sales man Anthony went over and above to make sure he put me in the right vehicle for me. Elantra, My sales man Anthony went over and above to make sure he put me in the right vehicle for me. More

Todd was so helpful and everyone at the dealership that day was so friendly and made buying a car fun. Todd explained everything to us and set up our Bluetooth and showed us how to use all the new equipmen day was so friendly and made buying a car fun. Todd explained everything to us and set up our Bluetooth and showed us how to use all the new equipment. He really knew his stuff and we were so happy and comfortable with our experience at Napleton. I have already recommended our friends to make a visit and of course ask for Todd. Thank you for a great new car and a day of fun! More

Anthony did an awesome job providing Excellent service to myself and my wife. I will definitely highly recommend him to all of my family and friends!!! His kindness and dedication was greatly appreciated myself and my wife. I will definitely highly recommend him to all of my family and friends!!! His kindness and dedication was greatly appreciated More

My experience with Napleton Hyundai was great! Everyone was so nice, I was immediately helped. John Choynowski was who helped me, pick the perfect car! I walked in with little no credit and walked out with was so nice, I was immediately helped. John Choynowski was who helped me, pick the perfect car! I walked in with little no credit and walked out with a 2014 Hyundai Accent! John spent a lot of time with me and got me approved! Financing was great as well, he really worked with the banks and got me a affordable payment at a great rate! Im one happy customer and so happy with the service! I suggest asking for John Choynowski (sales) he is absolutely amazing! More

thanks for you help he took very good care of me. give thanks for you help he took very good care of me. give me a good Price. this is the best dealerships ever i recomend all my friends and family. thanks for you help he took very good care of me. give me a good Price. this is the best dealerships ever i recomend all my friends and family. More

Had an appointment. Showed up early. 15 mins after appointment time, no one helped. Reception kept telling me she was looking for someone to help. Finally just left. When I called the woman i had t appointment time, no one helped. Reception kept telling me she was looking for someone to help. Finally just left. When I called the woman i had the appointment with, Collette, she told me it wasnt her fault. More

So after a week of phone conversations, I decided to take the drive up to West Palm Beach from Pembroke Pines. I told my sales person, 'Big John' that I wanted the paperwork completed prior to my arrival. He the drive up to West Palm Beach from Pembroke Pines. I told my sales person, 'Big John' that I wanted the paperwork completed prior to my arrival. He assured me that my credit was fine and the car was there. When I have arrived, they told me that it wasn't going to work, as there was a problem with my credit. I do have subpar credit and requested that all of the financial work be completed before hand. They are liars, xxxx and I should have listened to every other review about this place. Avoid it like the plague. More

BY FAR THE WORST DEALERSHIP IN PALM BEACH COUNTY. THIS ISNT THE FIRST TIME I HAVE HAD ISSUES WITH THESE PEOPLE. I HAD A SERVICE FOR $28 DONE TO MY CAR AND WAS CHARGED $1750 on my credit card. The car I ba ISNT THE FIRST TIME I HAVE HAD ISSUES WITH THESE PEOPLE. I HAD A SERVICE FOR $28 DONE TO MY CAR AND WAS CHARGED $1750 on my credit card. The car I baught from the (2010 hyundai sonata) has been running horribly since the first time they worked in it. My husband and I have only had trouble with this dealership. Their employees are not thorough and definantly lack customer service skills. More

Good price on used SUV but after they added ALLLL the extras and $799 dealer fee WOW!!! out of price range. The SUV then became over priced....way overpriced. Plus when does anyone really pay dealer fee extras and $799 dealer fee WOW!!! out of price range. The SUV then became over priced....way overpriced. Plus when does anyone really pay dealer fees? Do people really fall for this? WOW!!! $799 for the right to buy a used car LOL More

Leased a vehicle back in 2011 a Hyundai genesis was told that the warranty that I purchased and service package I bought could be used anywhere and the insurance was thru Hyundai financial. This was obvious that the warranty that I purchased and service package I bought could be used anywhere and the insurance was thru Hyundai financial. This was obviously a lie and took them 5 and a half months to finally send me some of the paperwork for the insurance for excess wear for tires that a dealer had told me we fine. was told by insurance company claim should have been done within 30 days of car being returned. However without the dealer getting back to me ever. It took a friend who lives near there to go in twice for me to take care of it for me. Cannot believe how poor customer service was there spoke to Hyundai on phone they really did not offer any help nor seemed troubled by this. However Fred the service writer has been helpful and offered good customer care. Just would stay away from sales floor but service department is good. More