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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
735 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 735 reviews
March 06, 2022
Worst customer service and cars there fall apart within weeks and dealership doesn’t care or cares to change there stance. Stay as far as possible from this xxxx hole!! weeks and dealership doesn’t care or cares to change there stance. Stay as far as possible from this xxxx hole!! More
by Vitor DeOliveira
Employees Worked With
Omar Colon
March 02, 2022
Bryan in service is amazing. He goes above and beyond to help me with all my car needs. I have brought several cars from this dealer because of Brian Mays. Brian is very sensi He goes above and beyond to help me with all my car needs. I have brought several cars from this dealer because of Brian Mays. Brian is very sensitive to his customers needs. There isn't a problem he cannot handle. I thought about buying a whole different type of car brand but then I thought about losing Bryan as my service guy and I quickly decided against it. I want everyone to know how amazing Bryan team is and how they always go above and beyond to meet all customers needs. Thank you again Bryan Mays for how you have helped me through the years. More
by Helene Marshall
Employees Worked With
Bryan Mays
March 02, 2022
I went in to get my car service and decided to look into purchasing another hyundai. This is my 4th car I have brought from this dealer. I wanted to see no one else but Carlos. He sold me my last car and purchasing another hyundai. This is my 4th car I have brought from this dealer. I wanted to see no one else but Carlos. He sold me my last car and he went above and beyond to make me feel like he had my back. I felt like familiy. He made sure I was happy with my puchase. He also wanted me to feel safe and secure with buying a car. I did not feel as if I was being manipulated or swindle. As a woman buying a car can be difficult but Carlos treated me as his own daughter. I was very happy with my purchase. More
by Helene Marshall
Employees Worked With
Carlos
February 28, 2022
This is the best Experience at a dealership I have ever received, I was fortunate to have Jason Tanner as my salesman. His knowledge, and professionalism is unmatched. Not only did I get the vehicle he hel received, I was fortunate to have Jason Tanner as my salesman. His knowledge, and professionalism is unmatched. Not only did I get the vehicle he help to get the one I needed. I was a little over the top with questions and wants he made his purpose to answer them. Great experience. The finance rep Leo was also very helpful once he found out I was military he made my buying experience that much better. I would recommend this dealership 10 times over, my name is Wilbens Louis and I would like to say I am more than satisfied with the service and new 2022 VEHICLE! More
by Wilbens Louis
Employees Worked With
JASON TANER, LEO HANUKA
February 12, 2022
Great experience at Napleton Hyundai and Jason TannerHe was knowledgeable, courteous and could not have been more helpful. It was a very good experience purchasing a car from him was knowledgeable, courteous and could not have been more helpful. It was a very good experience purchasing a car from him More
by Jeffsamberg2
Employees Worked With
Jason Tanner and Leo the finance managy
January 18, 2022
I've been in the market for a minivan for several months and actively looking the past 4 months. Unfortunately, amidst the current market conditions with vehicle shortages and higher prices, it's been chall and actively looking the past 4 months. Unfortunately, amidst the current market conditions with vehicle shortages and higher prices, it's been challenging to find the right vehicle at the right price. I'm a patient shopper and never rush a purchase. My first and most recent visit to Napleton was the most rewarding. I was super pleased with the professionalism, knowledge, and excellent customer service provided by CJ my salesperson who, from first contact to closing the deal, was very informative and communicative. His diligence in answering all my questions and attention to my needs made it possible for me to finally purchase a vehicle. All the boxes were checked and CJ ensured the vehicle was prepped and delivery met my "high" expectation. This was by far one of my best car-buying experiences, beginning with CJ and ending with the amicable finance manager. Thanks again for a great experience! More
by pcmconsulting4u
Employees Worked With
CJ, Lior
January 09, 2022
Best experience with a car dealership in my history of purchasing a car. Our salesman Felton was excellent! I recommend asking for him and will likely purchase again from him and the dealership. purchasing a car. Our salesman Felton was excellent! I recommend asking for him and will likely purchase again from him and the dealership. More
by Llsaunders02
Employees Worked With
Felton and Leo
December 18, 2021
I made an appointment for service. AN APPOINTMENT!!!! I sat in the line for 30 minutes before anyone said a word to me. Then I was told 2 1/2 - 3 hours for AN OIL CHANGE. What is the purpose of an appointm sat in the line for 30 minutes before anyone said a word to me. Then I was told 2 1/2 - 3 hours for AN OIL CHANGE. What is the purpose of an appointment? The service department was really rude and unprofessional from the moment I arrived. Attitudes on full display. Just awful. More
by Jcantor
Employees Worked With
Service Department
