Napleton's West Palm Beach Hyundai

Don't ever go to this dealership. A few months ago i had an appointment for a oil change and after 4 hours it still was not done. Then last week i went to buy or lease a new car aft A few months ago i had an appointment for a oil change and after 4 hours it still was not done. Then last week i went to buy or lease a new car after the salesperson Gregg kept calling me and sain in a text message that he could get me into a new car for $500 a month because its the end of the month and they need to move these cars. When i got there the payment became almost $800 am month. There were people in front of me with another salesman who wanted to buy 2 cars and the salesman wanted there License before he would give them a price and so they walked out and the salesman was cursing about them after they walked out that he spent 2 hours with them. This is what happens when you are on commission and he should never curse any one out. More

Roman Andrews Always brightens my day when I come to Napletons I just love his SPIRIT AND HIS PERSONALITY ALWAYS GOOD HE IS AWESOME Napletons I just love his SPIRIT AND HIS PERSONALITY ALWAYS GOOD HE IS AWESOME More

Will string you along and add extra fees at every step of the way. After taxes the final cost of the car I was looking at was quoted to be $4000 higher due to exorbitant dealer fees they added on. After I ne the way. After taxes the final cost of the car I was looking at was quoted to be $4000 higher due to exorbitant dealer fees they added on. After I negotiated the deal back down they again tried to add the fees back after saying they would remove them. More

I'd like to share my recent experience with the Service Department at Napleton's Hyundai Dealership (WPB). I had to tow my 2014 Santa Fe GLS to the dealership due to an electronic issue causing the engine Department at Napleton's Hyundai Dealership (WPB). I had to tow my 2014 Santa Fe GLS to the dealership due to an electronic issue causing the engine not to crank. Jesus Diaz in the repair service department was assigned to assist me. Despite the high volume of cars they were servicing non-stop, Mr. Diaz consistently kept me updated on the status of my vehicle. I visited the dealership to address an extended warranty issue and witnessed their busy operations. I want to highlight Mr. Diaz as an exceptional service person. He consistently exhibited a positive attitude, professionalism, and friendliness, even amidst a hectic schedule. He went above and beyond to resolve the problem with my extended warranty and efficiently handled the matter. This contrasts with my past negative experiences with dealership repairs, making this time with Mr. Diaz a truly positive one. Thank you, Mr. Diaz! More

This place is the worst for service. I came here a few months ago with an appointment and still sat here for 3 1/2 to 4 hours. I got a phone call asking me to please give them another I came here a few months ago with an appointment and still sat here for 3 1/2 to 4 hours. I got a phone call asking me to please give them another chance. Unfortunately I decided to do that. I am currently writing this while sitting in the service line trapped between two cars so I can't get out. I have an appointment but was told they are falling behind again and I can expect to be here for most of the afternoon. Unless you have absolutely nothing to do with your life and you want to spend your time sitting in a service station, I would recommend finding another place to service your car. More

Jason Tanner and Leo are the most professional individuals I have ever worked with at a car dealership! They are honest and upfront.m and went above and beyond.., great way to do business I will o individuals I have ever worked with at a car dealership! They are honest and upfront.m and went above and beyond.., great way to do business I will only come to this dealership in the future. More

I got home and looked at the paperwork I signed at the dealership without really looking at it. My fault. Aprox . 25 pages. I agreed on a price for the car. I also agreed on a price for my trade in. The dealership without really looking at it. My fault. Aprox . 25 pages. I agreed on a price for the car. I also agreed on a price for my trade in. The final price which I agreed on was right,but the trade in value was $500 dollars less . I should have paid $500 less for the car . The numbers do not lie. In my opinion they were very devious. Always look at what your signing, you too may be fooled. Did like the salesman , but do not know if he knew what happened More

The service department took good care of me. I dropped off my car and needed to return home. The shuttle had already departed, so they had a driver take me home. I appreciated that. The challeng I dropped off my car and needed to return home. The shuttle had already departed, so they had a driver take me home. I appreciated that. The challenge for this service department is that there are too many cars each day for the mechanics to take care of. I was fortunate that my car problem was taken care of the same day. More