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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

3.6
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 733 reviews

September 24, 2015

Car purchasing at it BEST The entire staff at Napleton Hyundai were extremely professional and knowledgeable, they made my wife and myself feel very important and assisted us i More

by DWACHSMAN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Meinhardt, Ray Costello
Sep 28, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We cannot thank you enough for your wonderful review of Napletons West Palm Beach Hyundai and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Best regards, The Napletons West Palm Beach Hyundai Team

September 24, 2015

Service Issues On July 9, 2015, I took my Santa Fe in for an oil change & to repair a clogged winshield washer. They cracked the running board when putting the car More

by Yorkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Valerie Chrystal
Oct 13, 2015 -

Napleton's West Palm Beach Hyundai responded

We're discouraged to hear of your unpleasant experience during your recent visit to Napletons West Palm Beach Hyundai. I would personally like to apologize for the behavior of some of our staff, and would like to speak with you directly in order to fully understand the circumstances and reach a satisfactory resolution. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, The Napleton's West Palm Beach Hyundai Team

September 23, 2015

Great experience. I would highly recommend this dealership and Chuck. I love my new Genesis. I will definitely be back for service and if I need another More

by DEB2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Sep 25, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience working with Chuck! Congratulations to your new Genesis. Thank you for your recommendation as well. If there is anything else we can do for you just give us a call! Warm regards, Napletons West Palm Beach Hyundai Team

September 22, 2015

Great experience Awesome service . Definitely looking forward to do business with Napeltons in the future . Excited to to get into another car eventually . Thank you a More

by EDDIESZWARTZ1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino and Dustin
Sep 23, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for your kind and honest review of Napletons West Palm Beach Hyundai! We always appreciate any feedback. It was a pleasure to do business with you and we look forward to seeing you again in the future! Best regards, Napletons West Palm Beach Hyundai Team

September 20, 2015

GREAT EXPERIENCE RECEIVED GREAT SERVICE AND A GREAT DEAL ON A 2015 SONATA. BIG JOHN TREATED US VERY NICELY AND RESPECTFULLY ESPECIALLY SINCE I AM A HANDICAPPED ELDERL More

by WTERRI715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Choynowski "big John"
Sep 23, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for your review. We're glad to have John on our team and that we could provide you with a great experience. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your needs! Best regards, Napletons West Palm Beach Hyundai Team

September 17, 2015

Survey Satisfied with my car leasing experience at Napleton Hyundai everyone was very helpful in guiding me in the leasing process and I was able to get a ne More

by PWILSON0826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Suarez Janelle Costas
Sep 18, 2015 -

Napleton's West Palm Beach Hyundai responded

Congratulations on your new Elantra! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Napletons West Palm Beach Hyundai satisfied. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Napletons West Palm Beach Hyundai Team

September 16, 2015

experience at huyndai went there looking for a car, first sales person was not honest, got the second person who was very nice and professional name Dustin, then got the gu More

by KASSEVE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i work with john, Dustin and ray... Dustin was the only good person there..
Oct 01, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for taking the time to provide us with this feedback. We value responses from our customers because they help us reach the highest levels of customer service we strive to provide to our customers and ensure that they leave our dealership satisfied. It is disappointing to know for the inconvenience that occurred in our sales department and would like to reassure you that our team has been working diligently to resolve the situation. If you have any questions or would care to discuss this further please do not hesitate to contact me at your earliest convenience. Sincerely, The Napleton's West Palm Beach Hyundai Team

September 10, 2015

Great experience I had a great experience, jeff was very helpful and got us into a car we love and are completely satisfied with he provide us with great service and u More

by ECALVILLO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 12, 2015 -

Napleton's West Palm Beach Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear Jeff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely yours, Sincerely yours, Napletons West Palm Beach Hyundai Team

September 09, 2015

napleton is a great company to work with john and seth were so helpful they answered all our questions and we bought the car we wanted I highly recommend this dealership ask for john choynows More

by FMONTOYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john choynowski
Sep 12, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that John and Seth's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Sincerely yours, Napletons West Palm Beach Hyundai Team

September 09, 2015

Great! Very friendly staff and excellent experience. The service was excellent from the sales person to the finance department. Everything was handled very efficiently and with a high degree of profes More

by ROBERT.ADIPIETRO99
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Mienhardt
Sep 12, 2015 -

Napleton's West Palm Beach Hyundai responded

Robert, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Sincerely yours, Napletons West Palm Beach Hyundai Team

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