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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

3.3
735 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 735 reviews

July 29, 2022

A situation arose regarding my 2014 Hyundai Sonata Hybrid and my Service Technician, Nick Palermo, didn’t hesitate, came to my assistance to resolve the issue. Armand Guynup also reached out to me and both N More

by Bradley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Palermo, Armand Guynup
Aug 01, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi Bradley, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

July 29, 2022

Service is always consistently efficient at this dealership. My regular service advisor was out on vacation, so I had a new advisor who went above and beyond to ensure my satisfaction. Very pleasa More

by Jane B
Recommend Dealer
Yes
Employees Worked With
Jesus Diaz
Aug 02, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi Jane, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

July 26, 2022

Excellent service! They are honest and trustworthy, they only will do what needs to be done. Very much appreciated at a time where finances really need to be watched. More

by J Rhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 29, 2022 -

Napleton's West Palm Beach Hyundai responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's West Palm Beach Hyundai as your first choice for all your vehicle needs.

July 26, 2022

My advisor was thorough, explaining what charges there were and what the next maintenance checkup would be. We are quite satisfied! More

by R Dortch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 29, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

July 26, 2022

Service department was amazing. I came in without an appointment and they got me in and out in less than an hour! More

by Olivia P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 29, 2022 -

Napleton's West Palm Beach Hyundai responded

Olivia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 23, 2022

My service advisor is always great and goes above and beyond to ensure my experience surpasses expectations. Highly recommend them!! More

by L Smallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 25, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks again for the recommendation, and have an amazing day!

July 23, 2022

Super easy process and left with a better understanding of my vehicle and its service needs. Thank you Napleton! More

by Matt Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 25, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi Matt, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's West Palm Beach Hyundai as your first choice for all your vehicle needs. Safe travels!

July 23, 2022

The car business can be challenging to deal with and people are concerned about being taken advantage of.. this is a completely different experience. I would highly recommend!! More

by Z Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 25, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's West Palm Beach Hyundai as your first choice for all your vehicle needs. Safe travels!

July 22, 2022

Thank You. For fixing my Air Conditioning. It’s Ice Cold Again. 🧊 Thanks to my service advisor and technician. 👍👍👍 More

by George Frye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jul 23, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi George, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 13, 2022

Napleton's service department is the best! ! They are knowledgeable, patient and professional. Job well done! More

by JS Helm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 14, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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