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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 733 reviews
May 27, 2016
Great service Throughout the whole process it was smooth and the staff made sure my needs were met. Although the process can be lengthy at times I enjoyed it and wa Throughout the whole process it was smooth and the staff made sure my needs were met. Although the process can be lengthy at times I enjoyed it and was happy to have chose Napleton Hyundai. More
by bigq561
Verified CustomerEmployees Worked With
Kyle Wisdom
May 22, 2016
Dishonest and uncaring This dealer ship does the dishonest thing of telling you one price and then make you wait for hours till your tired, hungry and exhausted and then swi This dealer ship does the dishonest thing of telling you one price and then make you wait for hours till your tired, hungry and exhausted and then switch prices on the paperwork hoping you do not catch it. Cars were being sold that were faulty and defective, 2 brand new cars in processing of selling had dead batteries, allow one car door to remain open during a heavy rain shower until I the customer went out and closed it. This is a larger dealership with several locations in Palm Beach County, go south or North to Wallace and work your deals. Do not buy from these crooks. More
by Cheftim
Employees Worked With
all from sales manager to finace manager
May 21, 2016
Genesis I was buying a car to get out of my old least and I was pleased with the Genesis. So far I have very much enjoyed everything about the car. I was buying a car to get out of my old least and I was pleased with the Genesis. So far I have very much enjoyed everything about the car. More
by misskity6
Employees Worked With
Rance, man in finance
May 19, 2016
Staff very helpful Everyone was very, very helpful. My salesmen Daniel and Don were excellent; very helpful. Follow-up to assure my satisfaction has been exceptional. I Everyone was very, very helpful. My salesmen Daniel and Don were excellent; very helpful. Follow-up to assure my satisfaction has been exceptional. I am confident all would be there to help me if needed. More
by nyrrod7
Employees Worked With
Daniel Don Armen
May 17, 2016
Extremely pleased I had an extremely pleasant experience. I got what I wanted and was never pressured to go over my budget. Anthony even put my trunk contents into th I had an extremely pleasant experience. I got what I wanted and was never pressured to go over my budget. Anthony even put my trunk contents into the new car for me. And Lisa was wonderful. I have never had such a great experience buying/leasing a car. More
by rjuracka
Employees Worked With
Lisa and Anthony
May 15, 2016
Waste of Time and Money...Dishonest Dealer This place is a scam shop who do not disclose complete information to customers....I was in talks with a sales lady Reina for 2 weeks for the 2013 CER This place is a scam shop who do not disclose complete information to customers....I was in talks with a sales lady Reina for 2 weeks for the 2013 CERTIFIED Hyundai Genesis in their lot...she disclosed the price as $24,988 as did the website....setup an appointment for Sunday, May 15 and drove down from Tampa to West Palm (212 miles). Called up from halfway to confirm my appointment and get to know that Reina is off today...so a next guy Richard confirms the price as $24,988. I drive up to the dealership only to be informed that there is a $1895 certification fee charged by the dealer...if the car was not certified...then why advertise it as a CPO as $24,988 and if there is an upcharge...please mention it to customers who are driving down....When I reach there....Richard did not bother coming out to confirm anything...the manager Gene was not apologetic at all....neither did he honor the price agreed upon...nothing out here works as it says over the phone or the website...its only to get people in the door...rest all is a game... @Hyundai USA...if your competing with Lexus, BMW and Mercedes...a good product is not enough to get you there....customer service is an important aspect in the trade.... More
by SUDEEP BANSAL
Employees Worked With
Richard, Reina, Gene Khaytin
May 15, 2016
Great Staff!! Wonderful staff & a great buying experience. Everyone makes you feel welcome from the moment you walk in the door. I look forward to a long standing r Wonderful staff & a great buying experience. Everyone makes you feel welcome from the moment you walk in the door. I look forward to a long standing relationship with Napelton Hyundai. More
by stevie90
Employees Worked With
Karen & Rance
May 15, 2016
Pleasant sales and employees Everyone pleasant, patient and Friendly. Always pleasant and seems knowledgeable. Nice to do business with. Very helpful and making sure you we Everyone pleasant, patient and Friendly. Always pleasant and seems knowledgeable. Nice to do business with. Very helpful and making sure you were ok, wsnt any water or sandwich. More
by dbradley1860
Employees Worked With
11Imani and Lisa
May 14, 2016
Review I like my new little car. It looks cute in my garage. I would like to have spent less time at the dealership. It takes a long time to go into the fi I like my new little car. It looks cute in my garage. I would like to have spent less time at the dealership. It takes a long time to go into the finance office. More
by abamagal
Employees Worked With
Cindy Hebding and Rance
May 12, 2016
Naplelton Simply the best. Napleton dealership is the best dealership I have ever had the pleasure of working with. Kyle my sales person went above and beyond what any sales per Napleton dealership is the best dealership I have ever had the pleasure of working with. Kyle my sales person went above and beyond what any sales person has ever done for me. Thank you, Van Duke More
by vantduke
Employees Worked With
Kyle
