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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

3.4
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 733 reviews

October 16, 2016

Happy with new car Great experience, love my Hyundai. It truly is nice to know that great customer service still exists. Will make sure my friends and family go to your More

by neilgelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2016 -

Napleton's West Palm Beach Hyundai responded

We cannot thank you enough for your wonderful review of Napleton's West Palm Beach Hyundai and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 14, 2016

Happy Customer My overall experience at your Dealership was very positive. This is my second car that I purchased at your dealership. I have had good experience wi More

by susanbykofsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Escobar, Dan Mehlman
Oct 17, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Napleton's West Palm Beach Hyundai. We can’t wait to see you for your next servicing appointment! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 14, 2016

My assessment Dealership was cooperative with our needs. Worked with us to be able to lease the car. Showed us alll the features of the car. Love the car. More

by E & G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2016 -

Napleton's West Palm Beach Hyundai responded

Congratulations on your brand new car. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is cooperative, patient, and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. All of us hope to see you again when the time comes to service your new car. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 14, 2016

Hurricane Mathew This was a have to purchase but after hours and hours it all ended fine. Sales man was not too pushy, just a normal person and easy to talk to. More

by amwall67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERNIE
Oct 17, 2016 -

Napleton's West Palm Beach Hyundai responded

Thanks for the review! Please come visit us if you need anything else, be it service or sales. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 13, 2016

Great Service Happy with my purchase at the dealership, the salesman helped me out a lot. I recommend this dealer to everyone. I will keep coming back here for all More

by lindaflowerlinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for writing about your visit with us and for your recommendation! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 11, 2016

Excellent experience for a recent widow. Anthony, Karen, and Kyle were a pleasure to deal with. I will be back in 5 years for another car as I like dealing with Napleton Hyundai. More

by barbarastevetepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Karen, Kyle
Oct 12, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Anthony, Karen, and Kyle was there to provide you with such exceptional service. We look forward to seeing you back again in the future! Take care. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 05, 2016

thank you for your help I HAD A NICE TIME AT THE HYUNDAI DEALERSHIP ,I LOVE MY NEW CAR THANKS TO MY NEW FAMILY AT HYUNDAI, I AM VERY HAPPY CUSTOMER More

by scotman1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLO SUAREZ
Oct 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see you in the future! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 03, 2016

Shady They were no honest keep things a secret.. Lied to me on numerous occasions. I went to buy a used car kept adding fees for they didn't even really k More

by Mrlittleant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don
Oct 18, 2016 -

Napleton's West Palm Beach Hyundai responded

We appreciate you taking the time to reach out to us. I would like to speak with you about the details of your frustration. Please feel free to reach out to me at your earliest convenience. Thank you. Sincerely, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 01, 2016

very bad experience I did a lease with that dealership and deceived me, I recommend anyone do not go to that dealership because they will cheat. the seller offered one pr More

by rafape88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 18, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 29, 2016

They do not say anything to you 1st-Raina that sets up all the appointments over the phone had no word.I texted her the stock no. from the cars i want to see , i even called her to m More

by Dinu Alexandrescu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky, Gene Khaytin
Oct 14, 2016 -

Napleton's West Palm Beach Hyundai responded

It's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

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