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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 733 reviews
November 19, 2016
Excellent Wonderful staff great overall experience , I received everything I was looking for and I would recommend this dealership to all of my friends and fami Wonderful staff great overall experience , I received everything I was looking for and I would recommend this dealership to all of my friends and family . More
by josephrrusso
Verified Customer
November 12, 2016
Satisfied Customer Frankly I find "car shopping" distasteful because automobile salespeople, as a rule, use scripted phrases and don’t come across genuine. My salespers Frankly I find "car shopping" distasteful because automobile salespeople, as a rule, use scripted phrases and don’t come across genuine. My salesperson, Michael Dichiara on the other hand was cordial and seemed to be just a regular friendly guy that just acted natural and that was the reason I decided to not just get a price and be on my way but stay and listen to what he had to say. By the way at the other dealerships that I visited, as soon as I heard a salesperson say “what can I do to earn your business” I ran out the door. More
by southpalm
Employees Worked With
Michael Dichiara
November 12, 2016
Review of dealership The salesmen are extremely friendly and easy going. My experience at this dealership was pretty good. The process most definitely took longer than I w The salesmen are extremely friendly and easy going. My experience at this dealership was pretty good. The process most definitely took longer than I would have liked. More
by cjpalacios81
Employees Worked With
Pedro
November 04, 2016
average The salesman was very good the Financing I did not care for. I was promised a set payment and a week later was told it had to be higher even though I The salesman was very good the Financing I did not care for. I was promised a set payment and a week later was told it had to be higher even though I made it clear the payment was the most important part and they agreed to meet my budget and a week later they raised it. More
by tim36
November 02, 2016
West Palm Hyundai Mike and Karen made our experience amazing. They had great customer service skills. We loved our buying experience!!! Thank you for helping us get our Mike and Karen made our experience amazing. They had great customer service skills. We loved our buying experience!!! Thank you for helping us get our new vehicles. We absolutely love them!!! More
by sviolante88
Employees Worked With
Mike and Karen
November 02, 2016
Awesome Had a great time buying a car. Staff is very nice and you gained a new customer for years. I love the staff here can't wait to come back. Had a great time buying a car. Staff is very nice and you gained a new customer for years. I love the staff here can't wait to come back. More
by danielviolantellc
November 01, 2016
Best car buying experience by far My experience at Napleton Hyundai swas beyond my expectation. My salesman I was lucky enough to work with was very knowledgeable and professional. He My experience at Napleton Hyundai swas beyond my expectation. My salesman I was lucky enough to work with was very knowledgeable and professional. He worked very hard with his manager Garrett to get me the deal I wanted. I would and have recommended the dealership to all my friends and family. More
by reduber561
Employees Worked With
Rithy "Red" Sou and Garrett
November 01, 2016
Genesis service This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hosp This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hospitable while I waited for my Genesis to be ready. I told him I needed to be ready in an hour and a half and he had it first in line to be completed! Highly recommend!!! More
by AndyMuzic
Employees Worked With
Frank
November 01, 2016
Absolutely Dishonest Experience Posted a price online of $14,997 for a certified Hyundai Sonata. When I called the real price of the car was over $18,000 before tax and licensing... Posted a price online of $14,997 for a certified Hyundai Sonata. When I called the real price of the car was over $18,000 before tax and licensing...they added a $1,000+ dealer fee for profit and nearly $2,000 for certification. Yet they advertised the car for $14,997. Absolutely dishonest. More
by CARBuyer1971
Employees Worked With
Segourney Isaac
October 31, 2016
Excellent Experience Again, this was the best experience I have ever had buying a car. Mike and Rance were incredibly kind and caring. They were up front and honest abou Again, this was the best experience I have ever had buying a car. Mike and Rance were incredibly kind and caring. They were up front and honest about everything and sold me a great little car. I have always driven Fords...but no more. You have a new customer for life. Thank you for this incredible experience. Kind Regards, Angela More
by georgiapeachnfla
Employees Worked With
Mike Atieh - Finance Manager/Rance Sinclair - Sales & Leasing Consultant
