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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 733 reviews
April 06, 2017
Napleton's Hyundai is a buy Purchasing a car is very stressful, but my experience at Napleton was a pleasure. I knew what I want! Saw what I want and purchased it! Thank you guys Purchasing a car is very stressful, but my experience at Napleton was a pleasure. I knew what I want! Saw what I want and purchased it! Thank you guys! More
by 561zino
Verified CustomerEmployees Worked With
Mitchell, Customer Care Rep, Lou Benidetto, Finance
March 29, 2017
Hidden pricing and fees!! Talked with sales manager several times about cars interested in. Then just prior to going in had some further questions. When specifying the car the Talked with sales manager several times about cars interested in. Then just prior to going in had some further questions. When specifying the car the price was $1,000 more than advertised online. Then was informed that there was an $1895 certification fee on top of that. And of course, the infamous dealer fee ($899) and who knows what else these crooks would slap on when actually purchasing. Very deceptive sales tactics. Don't know why anyone would ever do business with this operation. A total waste of my time!!! More
by PGSLONG1
Employees Worked With
Thomas (sales manager), Lou Perry (salesman)
March 25, 2017
dissatisfied senior customer Totally dissatified with the Elantra I purchased and would like some kind of upgrade to more closely adhere to the floor modelcar I initially though I Totally dissatified with the Elantra I purchased and would like some kind of upgrade to more closely adhere to the floor modelcar I initially though I was buying. The car I received is so basic and very inadequate. More
by chetm77
Employees Worked With
Uri
March 25, 2017
Great experience very kind professional service all around . I will return for further purchases hope you all the best of luck with . I love my car experience very kind professional service all around . I will return for further purchases hope you all the best of luck with . I love my car More
by tytygib
March 24, 2017
RANCE Rance was exceptional and walked me through the entire process of purchasing my vehicle he was kind and attentive and just an overall pleasure . THANK Rance was exceptional and walked me through the entire process of purchasing my vehicle he was kind and attentive and just an overall pleasure . THANK YOU for taking the time to fully understand what my needs were . More
by goldh77
March 09, 2017
Satifactory Very good experience with personnel to deal with and purchased the car I was looking for . Salesman MIKE BLINDER was very professional and cooperativ Very good experience with personnel to deal with and purchased the car I was looking for . Salesman MIKE BLINDER was very professional and cooperative to make a fair deal . I am very satisfied with personnel and the car I did purchase More
by mreza1329
Employees Worked With
Mr Mike Blinder
March 09, 2017
Nice job Art Andrea Art did a great job very happy with all he did very friendly knew his product happy man overall nice guy great car good gas mileage very clean good i Art did a great job very happy with all he did very friendly knew his product happy man overall nice guy great car good gas mileage very clean good insurance girl More
by brivera52961
Employees Worked With
Art Andrea
March 03, 2017
Leasing vehicle I had a very unpleasant experience with the financing. During discussions with sales on pricing and length of lease we verbally agreed to a 36 month l I had a very unpleasant experience with the financing. During discussions with sales on pricing and length of lease we verbally agreed to a 36 month lease. We ended up signing the contract at close to midnight after being there since 1:30pm with a toddler. Everyone was exhausted and we basically signed documents in a quick manner. After two days I realized I signed a contract for 48 months which was never discussed nor verbally agreed on. This was a very unpleasant experience and I was treated in a very condescending manner by Lynn in Finance basically telling me I was irresponsible for signing a contract and not looking at it. My response to her was that I had no reason to mistrust an entity as Hyundai because I didn't feel I needed to mistrust and look through every document close to midnight and in the conditions that we were in. Thankfully everything was resolved in a timely manner and I was able to get what I was promised and what was agreed to. My salesman Keith was amazing and very professional as well as Lou in finance and Luis in sales. If it wasn't for their professionalism and kindness I would never consider returning to Napleton Hyundai but they made my experience better. More
by kathe-ojeda
Employees Worked With
Keith, Luis, Lou, Al, Lynn
March 03, 2017
Excellent Napleton Hyundai was great experience finally got the vehicle Iv wanted for years now l, staff treated me great and gave me a splendid deal Napleton Hyundai was great experience finally got the vehicle Iv wanted for years now l, staff treated me great and gave me a splendid deal More
by AGOMILA101
Employees Worked With
Rance Sinclair
February 28, 2017
Horrific wait time! I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my c I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my car here. NO MORE!!! I'll drive the extra 15 min to Northlake and have my car serviced there! More
by Hb
Employees Worked With
Don't know
