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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 733 reviews
May 11, 2017
Good Sales good Finance department too pushy was not comfortable. However I am happy with my new sonata. Have always respected your service at Napleton hyu Sales good Finance department too pushy was not comfortable. However I am happy with my new sonata. Have always respected your service at Napleton hyundai More
by harmar6
Verified Customer
May 11, 2017
Great Experience Truly our best buying experience. Everyone at the dealership was helpful and courteous. Our salesman Anthony went above and beyond to help us. He was Truly our best buying experience. Everyone at the dealership was helpful and courteous. Our salesman Anthony went above and beyond to help us. He was very professional, knowledgeable, and caring. I would highly recommend this dealership and Anthony. Now driving a Genesis and really enjoying it! More
by kslflorida
Employees Worked With
Anthony
May 11, 2017
GREAT Everything was great. Carlos was amazing and Erick. I love my car NEW 2016.Very friendly people, almost like family. My overall experience was just am Everything was great. Carlos was amazing and Erick. I love my car NEW 2016.Very friendly people, almost like family. My overall experience was just amazing for my first time buying a car More
by arkeiajean
Employees Worked With
Carlos and Erick
May 11, 2017
Good Overall was in and out of the dealership in a good amount of time. Everything was met to my needs including my payments. Would defiantly be returning Overall was in and out of the dealership in a good amount of time. Everything was met to my needs including my payments. Would defiantly be returning after my lease. More
by williamkmk
Employees Worked With
Taylor
May 09, 2017
Jerry's Review I traded in my vehicle on April 23, and as of today, May 8, my trade in loan has still not been paid off, even after 7-8 calls to the dealership. So f I traded in my vehicle on April 23, and as of today, May 8, my trade in loan has still not been paid off, even after 7-8 calls to the dealership. So far, my old loan is two weeks past due, and the financing has been a debacle. More
by jerryinman48
May 07, 2017
charges close to 4000 dollars in dealer fees I saw an ad for a 2014 Hyundai Equus on car guru from this dealership. When I sat down to discuss the price at the dealership I was very surprised to I saw an ad for a 2014 Hyundai Equus on car guru from this dealership. When I sat down to discuss the price at the dealership I was very surprised to find out they charge close to 4000.00 dollar dealer fees over the advertised price. The worst part is, when I finally negotiated a price and started to fill out the paper work, the sales manager came over and said there was a misunderstanding and raised the price 4000.00 dollars. worst experience I have ever had buying a car. Beware of this dealership, is all I have to say. More
by stang128
Employees Worked With
Rick
May 07, 2017
Shopping I wasn't sure what type of vehicle i wanted, every salesman,s nightmare. Patrick was patient, helpful and very pleasant. The sales team are friendly a I wasn't sure what type of vehicle i wanted, every salesman,s nightmare. Patrick was patient, helpful and very pleasant. The sales team are friendly and courteous. I highly recommend Napleton Hyundai More
by Patti H
Employees Worked With
Gene Khaytin
May 06, 2017
How my car buying experience improved My salesman and assistant were miracle workers. I felt they listened to my previous concerns and solved the issues professionally. Don't remember hav My salesman and assistant were miracle workers. I felt they listened to my previous concerns and solved the issues professionally. Don't remember having such a caring pair of people when fixing a problem with an upgrade to a much better choice. More
by lkwell4
Employees Worked With
Maurice Turquia and Carolina
May 06, 2017
Being the last customer for the day I was there very late. I got there around 6:30pm and drove away with my new Sonata around 9:45pm. It felt a little rush towards the end, because it re I was there very late. I got there around 6:30pm and drove away with my new Sonata around 9:45pm. It felt a little rush towards the end, because it really was getting late. So I could not answer all the questions I wanted to ask and that is understandable. I would have liked to know know how all the special features of the Vehicle works like the Sirius radio and blue link. I did read up about it afterward myself More
by jeanneethling
Employees Worked With
Lu and Mia
May 04, 2017
Great service The customer service was excellent.They worked the best deal and monthly payments. I enjoy my new car. Thank you for helping me take the steps into a The customer service was excellent.They worked the best deal and monthly payments. I enjoy my new car. Thank you for helping me take the steps into a new car. More
by amyce12141
Employees Worked With
Eric and Felton
