Napleton's West Palm Beach Hyundai

Bait and switch specialists This place is run by dishonest and unethical people. Crooks. Do not take anything they say at face value. Even after you've left with a car, there's a This place is run by dishonest and unethical people. Crooks. Do not take anything they say at face value. Even after you've left with a car, there's a decent chance they will make you bring back and pay more. Total xxxxxxxx and I wouldn't recommend this place to anyone under any circumstances. More

Following thru on commitments I've feel that I was not serviced probably in the purchase of my new car for these reasons. 1 . I was told I would be shown how to us the remote acc I've feel that I was not serviced probably in the purchase of my new car for these reasons. 1 . I was told I would be shown how to us the remote access app. 2, I was promised floor mates for the new car. . I requested these mates several times and was promised I would received them 3. I placed two call to Gerrald Montana who has never returned my call 4. I placed two calls to the finance officer who never called me back : Note It leaves me feeling that the deal saw soured and now that they have my money I don't matter anymore...I will never buy another care there again More

Shady sales tactics I went to this location with a date and time set for a test drive. As soon as I walked in and spoke to the first person I saw they were already asking I went to this location with a date and time set for a test drive. As soon as I walked in and spoke to the first person I saw they were already asking if I was ready to make a deal today. I told them I am here for a test drive and we can discuss after. Test drive goes well they come to me with an offer 5 thousand higher then what was listed. After I showed them the link they were quick to change the price down but began tacking on fees. They were telling me I would have to pay for the CPO when the car is listed online as certified on both cars.com as well as their own website. Either include the CPO fee and list as certified or remove certified from the website. I also asked about any discounts for veterans and what not and was told that they cannot include any discounts for used. This is fine but if you are willing to add 5 thousand dollars upfront on the initial offer I am sure it is possible to also offer a discount. They then asked if I wanted to look at any other vehicles. Either this was intentionally misleading (false advertisement) or a bait and switch, either way come prepared. Also, they refuse to negotiate over the phone/email they want to have you come in and negotiate. More

Good Was a wonderful experience I will definitely come back for my next buy, sellers personal are incredible I was very happy with "Mauricio Turquia " help Was a wonderful experience I will definitely come back for my next buy, sellers personal are incredible I was very happy with "Mauricio Turquia " help me in every single way. More

Great satisfaction This is my third car that I bought at your dealership and have always been extremely pleased.Your whole staff is has been very pleasant to deal with. This is my third car that I bought at your dealership and have always been extremely pleased.Your whole staff is has been very pleasant to deal with. More

Great car Bad dealer I bought a 2017 Sonata. It took almost 5 hours to complete the deal while waiting for finance. Not sure I was treated well in finance and was overchar I bought a 2017 Sonata. It took almost 5 hours to complete the deal while waiting for finance. Not sure I was treated well in finance and was overcharged to for unneeded tag. Foul language and yelling in office in front of customers and very hard to get in touch with salesman or service. No one showed me how to use the electronics or set up blue link. Still don't have second set of keys and never got paperwork until I called. More

I give the dealership a 10. I brought the car in because of a recall message I received from Hyundai. My service advisor was Jerry Calderon. He was very courteous and hel I brought the car in because of a recall message I received from Hyundai. My service advisor was Jerry Calderon. He was very courteous and helpful. More

Hyundai elantra sale I came to trade in my car after getting off work. I was helped in a timely manner and was able to negotiate the deal I needed. I came to trade in my car after getting off work. I was helped in a timely manner and was able to negotiate the deal I needed. More

Dissappoiment I feel that I could have receive a better rate seeing the type of customer I have been for three years. My credit score is good to a better rate. Th I feel that I could have receive a better rate seeing the type of customer I have been for three years. My credit score is good to a better rate. The attention for the sales person was excellent. More

Quality Dealership that Worked hard for ME Wasn't sure what I wanted in options. While I wasn't planning on a monthly payment as high as it is, I know the dealership did the best they could and Wasn't sure what I wanted in options. While I wasn't planning on a monthly payment as high as it is, I know the dealership did the best they could and I am happy with the car. More