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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 733 reviews
July 24, 2017
great service I am very pleased with the service received by the seller and the financial manager. I am very happy with my car. Thank you very much I am very pleased with the service received by the seller and the financial manager. I am very happy with my car. Thank you very much More
by barcelonamessi192837
Verified CustomerEmployees Worked With
Segourney Isaac
July 20, 2017
Excellent staff and excellent service! Will totally recommend it! I personally want to thank Mauricio! Since we got to the dealer he was very nice and made it possible for us to leave with Will totally recommend it! I personally want to thank Mauricio! Since we got to the dealer he was very nice and made it possible for us to leave with a car! More
by cvelazquezdiaz
Employees Worked With
Mauricio
July 15, 2017
Excellent eexperience I was greeted immediately as I entered. Kyle had cars lined up for me to look at and test drive. He sat down with me and went over car options and wha I was greeted immediately as I entered. Kyle had cars lined up for me to look at and test drive. He sat down with me and went over car options and what each package was. He was able to locate the interior and exterior color I wanted. Kept me in the loop on when the car would arrive. Shauna made the finance part so easy. Explained the different options I could add and why certain things were recommended. I had a wonderful experience there. More
by kelseyscobee
Employees Worked With
Kyle Wisdom and Shauna Welsh
July 15, 2017
Great Sells. We're. Excellent. And also the service people and all the managent . I recommend Napleton West Palm Beach for every one. Thank you for your exc Sells. We're. Excellent. And also the service people and all the managent . I recommend Napleton West Palm Beach for every one. Thank you for your excellent service and attention for details More
by wallstreet13312
Employees Worked With
Mauricio Turquia, Gene Khaytin
July 14, 2017
The best I had an excellent car buying expierience where I have had so many bad ones to know .. Lou perry was super with understanding my needs and finding me I had an excellent car buying expierience where I have had so many bad ones to know .. Lou perry was super with understanding my needs and finding me the right vehicle ... thanks again More
by krugey753
Employees Worked With
Segourney Isaac
July 13, 2017
GREAT CAR BUYING EXPERIENCE! I wanted to find out about trading in my 2013 Hyundai Elantra for a new 2017 Hyundai so I went into the Napleton showroom while I was waiting for my c I wanted to find out about trading in my 2013 Hyundai Elantra for a new 2017 Hyundai so I went into the Napleton showroom while I was waiting for my car to be serviced. I was greeted by a terrific salesman named Manny who was very helpful and not at all pushy. ( I do not like pushy sales people and I would have left had he been one of them). I told him what my goal was and that was to get a good trade in price for my car, then buy a NEW car that was within my budget. I went for a test drive with a brand new 2017 Hyundai Accent and liked it very much. I went back to the showroom to talk numbers and then met with Lynn who was the manager. She offered me an excellent trade in price but I told her that I needed to go home and sleep on it because I did not want to be impulsive. Lynn was terrific too and understood my needs and was not pushy either. Well after thinking it over I decided to go back to the dealership and go over a few things with them. I decided to go through with the purchase and then met with Lou in finance. The transition went smoothly and I couldn't be happier with the WONDERFUl service I received from everyone I dealt with. Making a major purchase can be stressful but this went well. I love my car! I will definitely recommend your dealership to my friends. Thanks everyone Rita Scupp More
by rscupp
Employees Worked With
Manny, Lynn and Lou
July 12, 2017
Hoping someone cares Transparency and explanations to consumers are very important. Back handed, fast talking, play on words not good for consumer satisfaction. Finance b Transparency and explanations to consumers are very important. Back handed, fast talking, play on words not good for consumer satisfaction. Finance blaming sales and sales saying to stay strong with finance is a horrible way of conducting business; customer get the short end of the back and forth. More
by godileinis
Employees Worked With
Mauricio sales and Armin Finance
July 10, 2017
Lisa McCabe Love my new car. Salesman was good. Still waiting on him to tint my windows. Like he promised. Finance dept still hasn't given me my copies of my pape Love my new car. Salesman was good. Still waiting on him to tint my windows. Like he promised. Finance dept still hasn't given me my copies of my paperwork. Unacceptable! More
by lcmccabe
Employees Worked With
Carlo Suarez
July 09, 2017
Great Experience Enjoyed working with everyone and I'm very happy with my new car. My salesperson was knowledgeable and very friendly and he took great care of me. Enjoyed working with everyone and I'm very happy with my new car. My salesperson was knowledgeable and very friendly and he took great care of me. More
by rcanova
July 09, 2017
Screwed I was told my lease was for 3 yrs,. but they changed it to 4 yrs. without telling me,. I am trying tto get out of the lease and if not I see other peo I was told my lease was for 3 yrs,. but they changed it to 4 yrs. without telling me,. I am trying tto get out of the lease and if not I see other people have had the same experience. I think it was the former financial man as they fired him right after my complaint. It may take a class action suit. More
by Larry
Employees Worked With
jesse
