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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 733 reviews
August 27, 2017
Refreshingly pleasant! I had a fantastic experience with my salesman. If your in the market for a new vehicle you should go see Maurice Sumpter. He was very nice, respectful I had a fantastic experience with my salesman. If your in the market for a new vehicle you should go see Maurice Sumpter. He was very nice, respectful and knowledgeable. He walked me through the process and answered all my questions. He has been in contact since my purchase to check in and be sure I am satisfied with my purchase. More
by Azera17
Employees Worked With
Maurice Sumpter and Lou Benedetto
August 25, 2017
Excellent Experience I would like to thank salesperson Anthony Munoz and Sales Manager Luis Helguera for giving me a wonderful shopping experience at West Palm Beach Hyund I would like to thank salesperson Anthony Munoz and Sales Manager Luis Helguera for giving me a wonderful shopping experience at West Palm Beach Hyundai dealership. More
by tiffanypico900
Verified CustomerEmployees Worked With
Gene Khaytin
August 25, 2017
Review I had a great experience. I would definitely recommend this dealership to all of my friends and family. I would buy a car there again. Troy was the be I had a great experience. I would definitely recommend this dealership to all of my friends and family. I would buy a car there again. Troy was the best salesman to work with More
by rinah405
August 25, 2017
Review I had a great experience at the dealership. Ocean was a great help and found the perfect car for me. I will recommend and tell how nice everyone Is. I I had a great experience at the dealership. Ocean was a great help and found the perfect car for me. I will recommend and tell how nice everyone Is. I greatly appreciate everything. More
by roserubio50
Employees Worked With
Ocean
August 24, 2017
Service Department Service department needs to improve on the time it takes to complete a simple oil change. An hour and half on average is too long to wait for oil cha Service department needs to improve on the time it takes to complete a simple oil change. An hour and half on average is too long to wait for oil change. The service department is too concern with telling you to score them 10's on the survey. More
by pat52174
August 24, 2017
NEDP . I TRUTHFULLY ATTEST THAT: TRANSPARENCY was MOST lacking: Fair price for LEASE ? I was NEVER given a straight answer(Salesman'S GIMMIC/swindle WAS?: . I TRUTHFULLY ATTEST THAT: TRANSPARENCY was MOST lacking: Fair price for LEASE ? I was NEVER given a straight answer(Salesman'S GIMMIC/swindle WAS?: What monthly dollar amount are you comfortable with? I agreed & initialed that amount $256+ (Approx 1:45 PM) WITH SALESMAN. Not one word about INCENTIVES FROM: Hyundai, Napelton's, Veteran?. ( I was allowed $100.00 for trade in--ripp off. Auto Nation offered me $500.00 wih repairs., etc.). 2. When I was sent LATE IN THE DAY (APPROX 5:30 pm) to Finance office (I NEVER met him before) ALL PAPERS WERE FULLY TYPED UP WITHOUT ANY DISCUSSIONS WITH ME. PRICE WAS JACKED UP ABOUT $100.00 PER MONTH for 36 months??? Napleton's was MOST agressive to get ALL papers signed ASAP WITHOUT SUFFICIENT DISCUSSION OR TRANSPARENCY OF ALL COSTS., ETC. (Small print alone would take about two hours to digest/comprehend fully). 3. Four car mats were missing from car. I phoned on July 15, Aug 16 & 22, '17 & left messageS. NO RETURN PHONE CALL FROM NAPLETON'S to resolve issue.? 4. As a Senior citizen-DISABLED VETERAN I expect Salesman to guide/advise me well in a LEASE deal. There must be a FIDUCIARY RELATIONSHIP with salesman. Without that the dealership is UNPROFESSIONAL/hurting senior citizens/the community of WPB. FL. Thank you. EP 08/23/'17 More
by revep13
Employees Worked With
ROMAN
August 23, 2017
Bad I wrote the horrible experience I had with agency..Mr Armand Pacifico disrespectful. Took advantage...I will never buy a car from them and maybe no hy I wrote the horrible experience I had with agency..Mr Armand Pacifico disrespectful. Took advantage...I will never buy a car from them and maybe no hyandai at all. All my friends ask me about CAR and told them don't buy one especially from Mr Armand Pacifico and his group. They r not to b trusted Look at review that I already wrote. More
by need1par
Employees Worked With
Armand Pacifico..RANCE SINCLAIR
August 23, 2017
Bought a new car If you're looking for a car and want to make sure you have someone who truly cares about what you want and is not pushy then call and schedule an appo If you're looking for a car and want to make sure you have someone who truly cares about what you want and is not pushy then call and schedule an appointment with Vinita Nanan. We have bought 2 cars from her within a month. More
by Kate
Employees Worked With
Vinita Nanan
August 19, 2017
The Service Department I went for service 8:30am, left 11:45 for just window tinting and cleaning. Please focus on how to cut down wait time in Service Department. I went for service 8:30am, left 11:45 for just window tinting and cleaning. Please focus on how to cut down wait time in Service Department. More
by dc4good
Employees Worked With
Alberto and Shauna
August 19, 2017
Worst Customer Service Purchased two cars in one day, a 2018 Sonata and a 2018 Elantra. Having a problem with the Elantra. Tried reaching service department for 3 days and Purchased two cars in one day, a 2018 Sonata and a 2018 Elantra. Having a problem with the Elantra. Tried reaching service department for 3 days and cannot get through to anyone to ask a question about a warning signal.. No one answers the phone. Horrenndous customer service... Going to Del Ray Hyundai now... More
by Poor Customer Service
Employees Worked With
Service Manager
