Napleton's West Palm Beach Hyundai
West Palm Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Hyundai has Very poor quality control. Ac of my Elentra 2018 stopped working after 8 days of purchasing although it was zero. Can you imagin , i have to go to repair a new car after 8 days Ac of my Elentra 2018 stopped working after 8 days of purchasing although it was zero. Can you imagin , i have to go to repair a new car after 8 days. Very disappointing....... I am trying to spread ou that to help other not trapped in that bad situation More
Love it here I have been coming here for 3 years since I moved to Florida. I have always been treated great. Brian has excellent customer service! thank you! I have been coming here for 3 years since I moved to Florida. I have always been treated great. Brian has excellent customer service! thank you! More
Bryan May was outstanding in service! Hi, my name is Rachel and I went to Hyundai WPB today, 8/22/2018, for car service. I had called 2 days ago to schedule this appt. When I called, I sai Hi, my name is Rachel and I went to Hyundai WPB today, 8/22/2018, for car service. I had called 2 days ago to schedule this appt. When I called, I said I will take any service advisor that can take me at the time of the appt. When I pulled up and parked, an employee greeted me, then told me a service advisor would come see me. Bryan May walked up to me and introduced himself, and I explained to him I was here for an oil change and possibly needed 2 tires, but to please come see me and discuss prices before doing any tires because I am a teacher and I have a tight budget. Also, there was a problem the last time I came in with my VIN number. I think 2 Vin’s were under my name for the same car so it was confusing to see my service history. He went into the computer and deleted the wrong vin and got it all fixed. He not only did exactly as I requested, but provided a service exceeding my expectation by giving me a discount on the oil change and explaining that my tires will actually be ok until my next oil change (3000 more miles). This was outstanding to me because I have seen other service advisors at different service centers that would have tried to push the tire job on me (in this situation) for the money. Bryan was so understanding and truly met my needs as a customer today. To the service manager- Please know that Bryan put forth exceptional effort to exceed my needs and left me as a happy customer. You have a great, hard working, empathetic, and caring employee in Bryan. I plan to always see Bryan when I return back to WPB Hyundai service, and I highly recommend him. More
If you are going to buy, ask for Big Nick! Big Nick was an excellent Salesman and downright great human being altogether. Buying my new Kona with him was a great experience all around! If yo Big Nick was an excellent Salesman and downright great human being altogether. Buying my new Kona with him was a great experience all around! If you go to buy, make sure he is the one you work with! You won’t regret it! More
Armand Guynup was great I came to your service center on Friday, July 27th , with the air conditioner not working. Armand did an outstanding job keeping me updated and cool. I came to your service center on Friday, July 27th , with the air conditioner not working. Armand did an outstanding job keeping me updated and cool. Mike Murphy More
Armand Guynup - Ambassador for Napleton's with Excellence Armand Guynup showed exceptional qualities of knowledge and commitment in order to resolve my vehicle issues. In this capacity Armand has shown an ext Armand Guynup showed exceptional qualities of knowledge and commitment in order to resolve my vehicle issues. In this capacity Armand has shown an extraordinary standard of customer care for which I am very grateful. I highly recommend involving Armand in any concerns you may have with your vehicle. More
Still waiting 2 months for tag. It’s been two months since I bought my car there and still have a paper plate. Called customer service to ask about the situation. Was put on hold fi It’s been two months since I bought my car there and still have a paper plate. Called customer service to ask about the situation. Was put on hold five different times for over 45 minutes. Just to be hung up on. Worst customer service I’ve ever had. And now they see my phone number and don’t and pick up the phone or pick it up and hang it up.If I don’t hear from them within 48 hours I will be contacting our local news stations. Again worst customer service ever More
Armand Takes Care Of Everything! we came to this dealership for the first time and we were treated like VIPs by Armand Guy up and his service staff! He treated us like family and took we came to this dealership for the first time and we were treated like VIPs by Armand Guy up and his service staff! He treated us like family and took care of everything quickly and affordably! come see him and he will treat you right!!! More
Big Nick Just wanted to rave about my favorite car salesman at West Palm Napleton Hyundai, 'Big' Nick Khaytin! Nick went out of his way to get me a great deal Just wanted to rave about my favorite car salesman at West Palm Napleton Hyundai, 'Big' Nick Khaytin! Nick went out of his way to get me a great deal on a 2018 Elantra and made me a Hyundai owner for life!!! Unlike most car salemen, Nick does not use high pressure techniques and really listens to his customers needs. This is the second vehicle I've purchased from Nick in less than a month (the first was a Tucson for my daughter) and we couldn't be more pleased. Thanks Nick for making it happen! More
Awesome people & great customer service We just purchased two cars and working with Peter, Clyde, and Quinton was awesome! They were all knowledgeable and extremely helpful. They truly made We just purchased two cars and working with Peter, Clyde, and Quinton was awesome! They were all knowledgeable and extremely helpful. They truly made the buying process a great experience. We also worked with Howard in finance and he provided the same excellent service. Ultimately, great experience and a really great team of people. More