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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
789 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 789 reviews
April 21, 2022
Find another dealership! The communication at this dealership is the worst along with their customer service! You've been forewarned! I had my 1st oil change on my 2022 Hyu The communication at this dealership is the worst along with their customer service! You've been forewarned! I had my 1st oil change on my 2022 Hyundai Tucson Hybrid Limited. What a total and complete disappointment. It's grueling enough just to make an appointment for the service. Consider yourself lucky if you even get a call back. I was really hoping within time this dealership would have improved by now. However, I can clearly see for myself...It's definitely gone from bad to worse! It's extremely unfortunate because they are closest to me. I'm compelled to seek service elsewhere because who doesn't want Top Notch Service! It's out there and I will find it! I don't even know who I was assigned to...and for the record the service guy Jason had nothing to do with the service I received and when you look at the paperwork you'll see why. I still have to stop back in and pick up the original paperwork that I never received on my 1st Oil Change! Good luck! More
by kathryn10940
Employees Worked With
Jason
April 12, 2022
BIG SMILING FACES UPON ENTERING THE SHOWROOM, GREETED WITH A PLEASURING RECEPTIONIST-INTRODUCED TO A MAGNIFICENT SALES TEAM, THE PROCESS WAS SUPERB-NO LONG WAITING-FRIENDLY ENVIORNMENT THROUGHOUT DEALERS WITH A PLEASURING RECEPTIONIST-INTRODUCED TO A MAGNIFICENT SALES TEAM, THE PROCESS WAS SUPERB-NO LONG WAITING-FRIENDLY ENVIORNMENT THROUGHOUT DEALERSHIP-CASHIERS MADE CHECKING OUT- EASY BREEZY! MY FAMILY WILL BE RETURNING IN THE NEAR FUTURE More
by MONICAROSE012022
Employees Worked With
FELTON GODWIN-
March 30, 2022
The Napleton Hyundai Dealership giving me a quote of 4000 usd to replace Sun Ruf mechanism (the motor of mechanism is ok, only one of the pieces where the glass moves is damaged). This quote is 25 % of the i usd to replace Sun Ruf mechanism (the motor of mechanism is ok, only one of the pieces where the glass moves is damaged). This quote is 25 % of the initial price of the car!!!!. Practically, I never used it and it was damaged. The car only has 25000 milles on it. The guy who attended me was very nice but I didn't spect this price. The manufacturer's warranty is for the glass, not the mechanism. I'm still in shock, I ma'am believe it. An example of how dealers cheat you. More
by Yoel
Employees Worked With
Stephen
March 06, 2022
Worst customer service and cars there fall apart within weeks and dealership doesn’t care or cares to change there stance. Stay as far as possible from this xxxx hole!! weeks and dealership doesn’t care or cares to change there stance. Stay as far as possible from this xxxx hole!! More
by Vitor DeOliveira
Employees Worked With
Omar Colon
March 02, 2022
Bryan in service is amazing. He goes above and beyond to help me with all my car needs. I have brought several cars from this dealer because of Brian Mays. Brian is very sensi He goes above and beyond to help me with all my car needs. I have brought several cars from this dealer because of Brian Mays. Brian is very sensitive to his customers needs. There isn't a problem he cannot handle. I thought about buying a whole different type of car brand but then I thought about losing Bryan as my service guy and I quickly decided against it. I want everyone to know how amazing Bryan team is and how they always go above and beyond to meet all customers needs. Thank you again Bryan Mays for how you have helped me through the years. More
by Helene Marshall
Employees Worked With
Bryan Mays
March 02, 2022
I went in to get my car service and decided to look into purchasing another hyundai. This is my 4th car I have brought from this dealer. I wanted to see no one else but Carlos. He sold me my last car and purchasing another hyundai. This is my 4th car I have brought from this dealer. I wanted to see no one else but Carlos. He sold me my last car and he went above and beyond to make me feel like he had my back. I felt like familiy. He made sure I was happy with my puchase. He also wanted me to feel safe and secure with buying a car. I did not feel as if I was being manipulated or swindle. As a woman buying a car can be difficult but Carlos treated me as his own daughter. I was very happy with my purchase. More
by Helene Marshall
Employees Worked With
Carlos
February 28, 2022
This is the best Experience at a dealership I have ever received, I was fortunate to have Jason Tanner as my salesman. His knowledge, and professionalism is unmatched. Not only did I get the vehicle he hel received, I was fortunate to have Jason Tanner as my salesman. His knowledge, and professionalism is unmatched. Not only did I get the vehicle he help to get the one I needed. I was a little over the top with questions and wants he made his purpose to answer them. Great experience. The finance rep Leo was also very helpful once he found out I was military he made my buying experience that much better. I would recommend this dealership 10 times over, my name is Wilbens Louis and I would like to say I am more than satisfied with the service and new 2022 VEHICLE! More
by Wilbens Louis
Employees Worked With
JASON TANER, LEO HANUKA
February 12, 2022
Great experience at Napleton Hyundai and Jason TannerHe was knowledgeable, courteous and could not have been more helpful. It was a very good experience purchasing a car from him was knowledgeable, courteous and could not have been more helpful. It was a very good experience purchasing a car from him More
by Jeffsamberg2
Employees Worked With
Jason Tanner and Leo the finance managy
