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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
733 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 733 reviews
December 31, 2020
The experience/service was awesome! Our salesperson, Tony Wilson went above and beyond to make sure that our experience was paramount. Love our 2021 Palisade! Wilson went above and beyond to make sure that our experience was paramount. Love our 2021 Palisade! More
by Bree Simmons
Employees Worked With
Omar Colon
December 15, 2020
man man man !! you guys are the best !!! JUST SIMPLY man man man !! you guys are the best !!! JUST SIMPLY THE BEST OF THE BEST WHEN IT COME TO THIS OUTSTANDING TEAM OVER HERE @T WPBH!! man man man !! you guys are the best !!! JUST SIMPLY THE BEST OF THE BEST WHEN IT COME TO THIS OUTSTANDING TEAM OVER HERE @T WPBH!! More
by KROSSR35
Employees Worked With
TONY!
December 11, 2020
We wanted to purchase a good used car from a large dealership - so we have some peace of mind. We found a nice three year old car in Napleton’s, Hyundai on Okeechobee, and after a test drive we purcha dealership - so we have some peace of mind. We found a nice three year old car in Napleton’s, Hyundai on Okeechobee, and after a test drive we purchased it. When my son drove this car from Napleton’s at night to our home (just couple miles) the antenna flew of the roof, warning light on dashboard went off and brakes were pulsating. So we contacted next day Napleton’s dealership several times, and there was no response. So now my son is driving a nice car, with large hole in roof, and we are trying to get that to fix somewhere. Very sad... More
by Tom C
Employees Worked With
Sergei
December 10, 2020
I just bought a Hyundai Tucson from Napleton Hyundai West Palm Beach. Dominique was extremely helpful with his expertise and knowledge of the inventory. Thanks Palm Beach. Dominique was extremely helpful with his expertise and knowledge of the inventory. Thanks More
by Thomi
Employees Worked With
Dominique
December 10, 2020
This place is a joke. I would strongly recommend you go to another dealer and buy the car you’re looking for. Once these people get your money and you’re out the door, that is the last you’ll hear from the to another dealer and buy the car you’re looking for. Once these people get your money and you’re out the door, that is the last you’ll hear from them. I can’t believe they’re even in business. I bought a 2018 Mercedes convertible from them and they made all these promises that they never kept and never returned any phone calls to me. More
by mduc123
Employees Worked With
Seth
November 21, 2020
Great experience at Napletons West Palm Hyundai! Phenomenal service by my Angelic salesman, James (JR) Heiple. I cannot stop raving about him. This is my 2nd new car purchase with them. JR being att Phenomenal service by my Angelic salesman, James (JR) Heiple. I cannot stop raving about him. This is my 2nd new car purchase with them. JR being attentive; noticed my 1st car was decoratively pinked out. He dressed in a pink jacket and tie the following day we had to meet. I was blown away!!! Oh I cannot forget Adam and AJ, as well! More
by wcamile
Employees Worked With
James (JR) Heiple
November 21, 2020
Jason at Napleton is great! The whole team makes you feel welcome and cared for. The customer service doesn't stop when you buy the car like some dealerships. I sooooo love my Tucson! Thank you Jason and Nap welcome and cared for. The customer service doesn't stop when you buy the car like some dealerships. I sooooo love my Tucson! Thank you Jason and Napleton More
by Acpanda
Employees Worked With
Jason, Sal, and the finance manager
November 08, 2020
Great experience. My first new car and my salesman, Steve Price, was the best I've ever worked with. No pressure, very patient while I explored my options and chose the 2021 Kona which I fell in love with af Price, was the best I've ever worked with. No pressure, very patient while I explored my options and chose the 2021 Kona which I fell in love with after test driving it. We're looking for a 2nd vehicle soon and will definitely contact Steve to work with him again. More
by Melody
Employees Worked With
Steve Price
November 07, 2020
Customer service was awesome. The team went above and beyond to make sure I was well satisfied. Even offered to drive my old car back. I've never experienced such great customer service at a car dealersh beyond to make sure I was well satisfied. Even offered to drive my old car back. I've never experienced such great customer service at a car dealership! I have told my entire family about my experience and many want to join your establishment. More
by Denesewilliams1
Employees Worked With
Dominique
