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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

3.3
735 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 735 reviews

January 30, 2021

Thanks for your help! I did not purchase a vehicle but Thanks for your help! I did not purchase a vehicle but this young man by the name of Tony took the time out to assist me. I’ll be honest not really More

by Jacky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Colon
Feb 02, 2021 -

Napleton's West Palm Beach Hyundai responded

Hi Jacky, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2021

Just had a wonderful experience with Brian (salesperson) and AJ (finance ). They were extremely helpful and professional with my purchase of my new Hyundai Kona. More

by Btexpress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian,AJ
Jan 13, 2021 -

Napleton's West Palm Beach Hyundai responded

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again.

January 08, 2021

Overall, Jason Tanner has been very professional and make the whole process as easy as it can be. Thank you so much. I love my new ride. More

by Wdouge60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tanner
Jan 11, 2021 -

Napleton's West Palm Beach Hyundai responded

Hello, thank you so much for your feedback! Jason will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2020

The experience/service was awesome! Our salesperson, Tony Wilson went above and beyond to make sure that our experience was paramount. Love our 2021 Palisade! More

by Bree Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Colon
Jan 03, 2021 -

Napleton's West Palm Beach Hyundai responded

Here at Napleton's West Palm Beach Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

December 15, 2020

man man man !! you guys are the best !!! JUST SIMPLY man man man !! you guys are the best !!! JUST SIMPLY THE BEST OF THE BEST WHEN IT COME TO THIS OUTSTANDING TEAM OVER HERE @T WPBH!! More

by KROSSR35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY!
Dec 23, 2020 -

Napleton's West Palm Beach Hyundai responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2020

We wanted to purchase a good used car from a large dealership - so we have some peace of mind. We found a nice three year old car in Napleton’s, Hyundai on Okeechobee, and after a test drive we purcha More

by Tom C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergei
Dec 19, 2020 -

Napleton's West Palm Beach Hyundai responded

Tom, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out us at (561) 686-7137 and we will work with you personally in rectifying the issues you experienced.

Dec 19, 2020 -

Tom C responded

Thank you, for your response, I am very happy that someone from Napleton's Hyundai finaly noticed our calls and emails. We already fixed some problems, but the hole in roof of the car is still there. Will call you on Monday. Merry Christmas! Update: I called the number (561) 686 -7137 Napleton's give me, and nobody knew, whom I should talk about this. Sad...

December 10, 2020

I just bought a Hyundai Tucson from Napleton Hyundai West Palm Beach. Dominique was extremely helpful with his expertise and knowledge of the inventory. Thanks More

by Thomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 18, 2020 -

Napleton's West Palm Beach Hyundai responded

Hello Thomi, congratulations on your new car. It is great to hear our Staff member Dominique was knowledgeable and pleasant to work with. We hope you have a great day!

December 10, 2020

This place is a joke. I would strongly recommend you go to another dealer and buy the car you’re looking for. Once these people get your money and you’re out the door, that is the last you’ll hear from the More

by mduc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth
Dec 19, 2020 -

Napleton's West Palm Beach Hyundai responded

We are so disappointed to learn of this situation you have described. Please reach out us at (561) 686-7137 and we will work with you personally in rectifying the issues you experienced.

November 21, 2020

Great experience at Napletons West Palm Hyundai! Phenomenal service by my Angelic salesman, James (JR) Heiple. I cannot stop raving about him. This is my 2nd new car purchase with them. JR being att More

by wcamile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (JR) Heiple
Nov 22, 2020 -

Napleton's West Palm Beach Hyundai responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 21, 2020

Jason at Napleton is great! The whole team makes you feel welcome and cared for. The customer service doesn't stop when you buy the car like some dealerships. I sooooo love my Tucson! Thank you Jason and Nap More

by Acpanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Sal, and the finance manager
Nov 22, 2020 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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