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Napleton's Volkswagen of Sanford

Sanford, FL

4.6
482 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 482 reviews

October 27, 2022

Andrew is very professional, friendly, and knowledgeable! I highly recommend purchasing a car with him. Thank you for all of your help. I’m extremely satisfied with my overall experience. More

by nikqueen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Pope
Oct 31, 2022 -

Napleton's Volkswagen of Sanford responded

HI Nikqueen, and big congratulations on your awesome new ride! We truly appreciate you taking the time, to leave us this glowing review, and special shout out to Andrew! He is an amazing part of our sales team, and thrilled you had the opportunity to work with him. We know you have many choices out there when looking for the perfect new car, and we are grateful to have been chosen. We thank you for your business and support, and hope you have a fantastic, fun and safe holiday weekend!

October 26, 2022

I had a great time here learning about the different cars. Evan helped greatly with the stuff I did not understand. More

by ryanapril13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lynch
Oct 31, 2022 -

Napleton's Volkswagen of Sanford responded

Ryanapril13, thank you for your positive review. We're glad to hear that you found Evan here at Napleton's Volkswagen of Sanford so helpful in the purchase of your new vehicle. He's a fabulous part of our sales team, and we're thrilled that you had the chance to work with him. Thank you for coming to see us, and letting us assist you in your search for the perfect new car. Have a fabulous and fun holiday weekend!

October 26, 2022

The salesman named Evan, Lynch, I believe was his last name is the best salesman I’ve ever encountered! Super nice guy who really knows his stuff. I definitely recommend you to ask for him when looking to More

by Sean
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lynch
Nov 02, 2022 -

Napleton's Volkswagen of Sanford responded

Hello Sean, thank you for your kind review; we are happy to pass along your comments to Evan here at Napleton's Volkswagen of Sanford! We hope you continue to choose us for all your automotive needs! Take care!

October 26, 2022

I came in to look at a few cars i’ve been eyeing, Evan was kind enough to answer all my questions and even went through the extra time to make sure I was comfortable while I was there. Big help! More

by JHart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Lynch
Oct 31, 2022 -

Napleton's Volkswagen of Sanford responded

Jhart, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We truly appreciate the shout out for Evan, and taking the time to let us know how your automotive experience was! We will let Evan know about your kind words as well! We want all our customers to feel this way when leaving our dealership! Thank you so much for coming to see us, and we hope you have a safe and fun holiday weekend. Enjoy!

October 05, 2022

**5 Stars in Customer experience** Working with Norma Penaranda, the Manager and Andrew Pope, Salesperson, was an absolute pleasure. Norma was patient and cared about my needs specially in trying to kee More

by Idel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager, Norma Penaranda and Salesperson Andrew Pope
Oct 08, 2022 -

Napleton's Volkswagen of Sanford responded

Hi Idel! We truly appreciate you taking the time to share your recent sales experience with us, and letting us know that Norma and Andrew took such great care of you! Big congrats on your awesome new Tiguan!! We strive to provide the best automotive experience for every guest, and we're thrilled you had the opportunity to work with them both! They are a big asset to our sales team for sure. We know you have many choices out there when looking for the perfect new car, and we truly thank you for your business and support! Enjoy, and have a fabulous weekend ahead. Safe travels!

September 26, 2022

I want to take the opportunity to give a special thanks to Napleton of Sanford, Specially Andrew and Jeff, These men were supportive helpful and professional from beginning to end, the process of buying a More

by Janci22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew and Jeff
Sep 29, 2022 -

Napleton's Volkswagen of Sanford responded

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 12, 2022

JT was awesome to work with he got us the car we have been dreaming to buy! Thank you so much for all your help JT! More

by t_trigonis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Tefouet
Sep 14, 2022 -

Napleton's Volkswagen of Sanford responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2022

Awesome experience! I worked with Norma and she really made me feel comfortable. She listened to everything I wanted and found the perfect fit. More

by Frootloopop68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma P
Aug 30, 2022 -

Napleton's Volkswagen of Sanford responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 23, 2022

worst vw dealership in Florida, customer service sucks! !! even higher management are unprofessional in the service department More

by JOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MANAGMENT
Aug 26, 2022 -

Napleton's Volkswagen of Sanford responded

Joy and Scotty, please give us a call at your earliest convenience... I have just looked into your entire file history from us and the case we opened up with vw. I would like to speak to you regarding this matter please call me directly at 407.404.8085

August 16, 2022

Came to the dealership and met Oscar . the best salesperson I ever had , he helped me to get a nice Honda civic . Thanks for all the help. More

by francois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar cabrera
Aug 19, 2022 -

Napleton's Volkswagen of Sanford responded

Big congratulations on your wonderful new ride Francois! How very exciting for you! We are thrilled to have been a part of your new car adventure, and we truly appreciate you taking the time to leave us this glowing review. Oscar is amazing with his customer service skills, and we're so happy you had the opportunity to work with him. We will pass along the kind words for sure. Thank you for your business and support, and for allowing us to be a part of your new car purchase! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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