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Napleton's Volkswagen of Sanford

Sanford, FL

4.6
489 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 489 reviews

November 10, 2022

Andrew was very helpful and informative toward my purchase. I went in wanting a Taos and ended up getting a 2023 Volkswagen Tiguan. I am very happy with my purchase & decision. More

by Daniellez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew pope
Nov 13, 2022 -

Napleton's Volkswagen of Sanford responded

Hi Daniellez, and big congratulations on your awesome new Tiguan! You're going to love the room, and be ready to take on some great new driving adventures! Great job Andrew, with helping Danielle get into this amazing new ride and have a fun and exciting ride home! It means so much to us to have earned your trust in our business! Have fun, and a wonderful weekend ahead. Safe travels.

November 07, 2022

Great experience buying a Tesla Model Y with Evan. Evan was helpful and made my wife and I feel comfortable with the car features. He was well educated on the vehicle. Great experience! More

by Victor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lynch
Nov 10, 2022 -

Napleton's Volkswagen of Sanford responded

Hi Victor, and big congratulations on your beautiful new Tesla Model Y! We are thrilled that you we had the perfect new car for you, and we truly appreciate you taking the time out to let us know Evan took great care of you guys! He is a wonderful part of our sales team, and we will make sure to tell him about the kind words! We thank you for your business and support, and we welcome you to the Napleton family. Have a fabulous week and enjoy!

November 07, 2022

Delano was great and helped me buy my first car! Everyone was helpful and patient going through the process with me More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delano
Nov 10, 2022 -

Napleton's Volkswagen of Sanford responded

Hi Sarah! We truly appreciate you taking the time to share your recent visit with us, and letting us know that Delano took great care of you! We strive to provide the best automotive experience for every guest, and we're thrilled you had the opportunity to work with Delano! He's a wonderful asset to our sales team for sure. We will make sure to pass along the kind words as well. We know you have many choices out there when looking for the perfect new car, and we truly thank you for your business and support! Enjoy, and have a fabulous week ahead. Safe travels!

November 06, 2022

Derrick did a great job, made buying my new car less stressful than it otherwise would have been More

by scannon000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
Nov 10, 2022 -

Napleton's Volkswagen of Sanford responded

Hi Scannon000, we're glad to hear our Staff took such great care of you! We strive to provide our guests with the best automotive experience, and it sounds like Derrick made that happen for you! We couldn't be more thrilled, and we will make sure to pass along the kind words! Big congratulations to you on your new ride, and thank you so much for taking the time out to let us know how we did! We truly thank you for your business and support, and hope you have a fabulous week ahead. Safe travels.

November 05, 2022

Very easy to work with. Evan did a great job as the sales representative and Greg was thorough in the Finance department. They also took the time to introduce me to the depa More

by DON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lunch, Stan Kirtley, Greg Less
Nov 11, 2022 -

Napleton's Volkswagen of Sanford responded

Hi Don, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 05, 2022

Came in today interested in the Tiguan and Taos on reference from my boyfriend who had purchased a 2023 Jetta the day before with Delano Hanna. Met Delano today and he was awesome, he walked me throug More

by elanarivk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delano Hanna (Five Stars)
Nov 11, 2022 -

Napleton's Volkswagen of Sanford responded

Hi Elanarivk! Big congratulations on your awesome new SUV! We truly appreciate you taking the time to leave us this glowing review, and high-star rating! We truly appreciate the shout out to Delano, and thrilled that he helped make your automotive experience a great one! We will make sure to pass along the very kind words. It means a lot to us to have earned your trust, and we welcome you to the Napleton VW family! Enjoy your new ride, and have a safe week ahead!

November 02, 2022

We were looking for a used car for our son. We got to the dealership and was greeted by Delano Hanna. Not only was he nice, but very knowledgeable and friendly. He wasn't pushy at all and did h More

by dub773
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delano Hanna
Nov 08, 2022 -

Napleton's Volkswagen of Sanford responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2022

Great experience from start to finish! My salesman, Andrew Pope, was very genuine, Knowledgeable and professional, The management staff, Stan, Jeff and Greg, were phenomenal! Best and e More

by anniem4969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Pope, Stan Kirtley, Jeff Lamirade and Greg Less.
Nov 07, 2022 -

Napleton's Volkswagen of Sanford responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 31, 2022

I came to buy out my lease. The customer service as excellent. Andrew had the paperwork completed in a few minutes. Then Michael had me on my way. More

by b9166956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Michael
Nov 06, 2022 -

Napleton's Volkswagen of Sanford responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2022

Great experience overall. Evan was super friendly and made the process of getting a new car an easy process. More

by gabevazquez12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Nov 06, 2022 -

Napleton's Volkswagen of Sanford responded

Hello there! Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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