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Napleton's Volkswagen of Sanford

Sanford, FL

Overview
Employees
Reviews
Vehicles
4.6
495 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 495 reviews

February 22, 2023

Misleading dealership. They claim to do a 150 point inspection but the car overheated within 2 miles of the dealership. lied about mileage on car. Stay away. More

by patrickljones
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason Cestaro, Mike Fuller, Daniel Sinay
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Feb 25, 2023 -

Napleton's Volkswagen of Sanford responded

Patrick, We understand that you are unhappy with your experience you had when looking at the 1973 MG MGB. This vehicle has been inspected and is in above average condition for a 50 year old vehicle. All pictures of the restoration are available. The previous owner traded it in for another vintage vehicle. As expected, a 50 year old vehicle will not run like a new vehicle or even a certified vehicle. We have spoke to you several times and yet what you say on the phone is completely different than what you are writing on your reviews. You made an offer on the vehicle and the offer will not suffice, we tried to make you happy, and yet you say one thing and do another. Unfortunately, the tactic of attempting to bully the dealer for a price by slandering us will not work, especially since you stated that was your intention's. We wish we could have figured out a way to make you happy on this 50 year old 1973 MG but we are unable to. So it is best that we part as friends. Thank you and best of luck finding what you are looking for

February 20, 2023

We were impressed with this dealer, we were immediately greeted as we approached the building. We were sent to Juliette’s desk, she was outstanding! We were there to buy our leased vehicle and Juliette ha More

by sharhow63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juliette, Duane Bliss
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Feb 22, 2023 -

Napleton's Volkswagen of Sanford responded

Hi Sharhow63! Thank you so much for the glowing review, regarding your recent automotive experience with us! We couldn't be more thrilled that you were well taken care of, as soon as you came in. Juliette is an absolutely joy, and we are very lucky to have her as part of our sales team! We truly appreciate you giving us the opportunity to help you with your lease, and if you ever have any questions or need further help, please don't hesitate to reach out to us! We're always here to help. Have a fantastic week and enjoy!

February 15, 2023

Juliette was super cool super helpful outstanding customer service i got what i want she made everything easier and more efficient Thank you Juliette More

by ahmedseifelnasr495
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juliette
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Feb 18, 2023 -

Napleton's Volkswagen of Sanford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Juliette here at Napleton's Volkswagen of Sanford! We hope you continue to choose us for all your automotive needs! Take care!

February 04, 2023

Came to buy off my Volkswagon Passat , worked with Sales Juliette Hernandez. Very professional made things very easy . Explained every detail. Will recommend. More

by doralysarias1930
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juliette Hernandez
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Feb 06, 2023 -

Napleton's Volkswagen of Sanford responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 30, 2023

Thank you so much Andrew Pope we Love our Taos 2023, thank you for helping us and give all the info, guys I will recommend this dealership in Volkswagen of Sanford Napleton. And thanks to the finance te More

by Yonayra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Pope
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Feb 01, 2023 -

Napleton's Volkswagen of Sanford responded

Hi Yonayra, and thank you so much for the amazing review and high-star rating, regarding your recent automotive experience with us and also Andrew! Big congratulations on your wonderful new VW Taos! It's a wonderful SUV and just the perfect size for everything! You will be loving your Taos for a very long time. We are truly grateful to have been chosen in your new car search, and thrilled that you had such a great visit! Andrew is truly a wonderful part of our sales team, and appreciate the shout out for him! Thank you for your business and support, and don't hesitate to reach out to us for any questions you may have! Enjoy and have a fantastic week ahead!

January 28, 2023

Purchased a VW from Stan K and was extremely pleased with his follow up and service about the car. Many friends compliment on how much they love my new car. I tell them to give him a call he will take good c More

by emma.teach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Kirtley
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Jan 31, 2023 -

Napleton's Volkswagen of Sanford responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2023

Juliette Hernandez was such a great help! She was able to assess with any new car questions and needs. Would recommend her ! More

by dsantana005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliette Hernandez
Report | Print
Jan 31, 2023 -

Napleton's Volkswagen of Sanford responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

My new Jetta is in for service; and would never bring it anywhere else! I appreciate the same tech that works on my car also! Ty for a great service team! More

by tnrfanatic68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jan 30, 2023 -

Napleton's Volkswagen of Sanford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

I can't express enough how much of a wonderful experience I had at this dealership.I didn't feel pressured like I have at other dealerships.Everyone I delt with was very attentive and very professional .They More

by Joey062667
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jan 30, 2023 -

Napleton's Volkswagen of Sanford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2023

Bought a brand new Jetta SE that I love! ! I traded in my beetle, which I do miss, but there’s nothing better than driving your first brand new car! It was so quick, easy and a joy at this de More

by tnrfanatic68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jan 19, 2023 -

Napleton's Volkswagen of Sanford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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