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Napleton's Volkswagen of Sanford
Sanford, FL
503 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50.
When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms.
Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you!
The Napleton Volkswagen Family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 503 reviews
February 15, 2024
Jacob was amazing, he listened to our concerns and was able to fully address all of them. With his upbeat attitude and knowledge of our car, he was able to get everything done in a time frame that fit our able to fully address all of them. With his upbeat attitude and knowledge of our car, he was able to get everything done in a time frame that fit our busy travel schedule. As always it is the customer service with Volkswagen that brings us back to Volkswagen when purchasing a new car. More
by kellerfamil6
Employees Worked With
January 28, 2024
Fast, easy and professional. I would buy from them again. I would refer a friend. I would buy from them again. I would refer a friend. More
by james
Employees Worked With
September 25, 2023
This is our third car we've purchased from this dealer and are never disappointed with the service received. Andrew Pope was super helpful in getting us the car we wanted and went out of his way to make s and are never disappointed with the service received. Andrew Pope was super helpful in getting us the car we wanted and went out of his way to make sure we were taken care of. Would definitely recommend to anyone to do business with Andrew and the team at Napleton's VW in Sanford, FL More
by marin2377
Employees Worked With
Andrew Pope, Bradley Hoffman
September 04, 2023
Mat helped me throughout the process of my car in a very efficient and super friendly way. Everything flowed super easy and without problems. efficient and super friendly way. Everything flowed super easy and without problems. More
by noeliaelespe
Employees Worked With
Matthew Rodriguez
July 15, 2023
Today was by far the best vehicle purchase experience I've had in years. From beginning to end, I was immediately greeted by various staff with kindness, respect, and overall willingness to go above and I've had in years. From beginning to end, I was immediately greeted by various staff with kindness, respect, and overall willingness to go above and beyond. I highly recommend Sales Associate Michael Fuller who clearly went out of his way to make my vehicle purchase as comfortable and satisfying as possible. Mr. Fuller is not only genuine, but also very personable and knowledgeable; He's a true asset to the dealership. Without hesitation, I will wholeheartedly recommend Napleton's Volkswagen of Sanford to my friends, co-workers, and family going forward. My recommendation is based almost exclusively on Michael Fuller's professionalism and attentiveness to his customers. More
by Hal
Employees Worked With
Michael Fuller
June 27, 2023
THE ONLY VW DEALER IN ORLANDO WE WILL USE! From our experience this is the top VW dealer in Orlando. Customer service, communication, and timeliness response is unmatched. They were able get o From our experience this is the top VW dealer in Orlando. Customer service, communication, and timeliness response is unmatched. They were able get our 2023 Atlast repaired in 3 weeks when other local dealers couldn't even give us a timeline. Danielle in the Service Department goes the extra mile to communicate frequently and get the problem resolved. If you're buying a VW or need VW service this is the dealer in town to use. More
by NA
Employees Worked With
Danielle - Service Dept.
May 31, 2023
I had my tire light come on as leaving work, and I was hoping to see what was going on. They took my Jetta right back and didn’t see anything in my tire and checked all four for me, and I was all set! The hoping to see what was going on. They took my Jetta right back and didn’t see anything in my tire and checked all four for me, and I was all set! They always take great care of me and my vw! More
by tnrfanatic68
Employees Worked With
Danielle & Ben
