Napleton's Volkswagen of Sanford

Michele was great to work with and the nicest person! Helped us out 100% and I couldn't be more happy with my experience with her and Aristocrat VW. Thank you! Helped us out 100% and I couldn't be more happy with my experience with her and Aristocrat VW. Thank you! More

Multiple excellent sales experiences--straightforward and no nonsense approach. Makes appropriate recommendations for models and budget. Vehicle service is always topnotch. Easy to schedule and knowledgable. no nonsense approach. Makes appropriate recommendations for models and budget. Vehicle service is always topnotch. Easy to schedule and knowledgable. More

Words cannot describe the amazing customer service of Mr. Duane Bliss. His professionalism was second to none, but what made him stand out above all others was his patience and dedication. I must have called Duane Bliss. His professionalism was second to none, but what made him stand out above all others was his patience and dedication. I must have called him a dozen times with questions and changes. It was a challenge for me to get into my dream car (a Beetle) and Duane went above and beyond all expectations to find me a way. My old vehicle didn't run and I lived over an hour away. Duane offered to provide transportation for me and stayed a couple of hours past his scheduled work day to get me into my car.Everyone at that dealership was so very friendly and helpful. I was very nervous about buying a car on my own for the first time, and really wasn't familiar with the whole process. Duane and the others made this such a positive experience. I will be a life-long customer of Duane's and of Aristocrat Volkswagen and highly recommend them to everyone! More

From the moment we walked into the door, until the moment we drove off of the lot in our new Jetta (four days later!) we never felt pressured or uneasy about the decision we were making. Tom has been fantast we drove off of the lot in our new Jetta (four days later!) we never felt pressured or uneasy about the decision we were making. Tom has been fantastic to our family through three purchases now, and we are always confident we are getting the best deal. We are done making mistakes going to other local dealerships because the service we receive at Aristocrat is enough to make us always want to be in a Volkswagen. More

This was by far the best car buying experience I've ever had. We didn't have an appointment, but were very fortunate to have Buddy Jerome as our salesperson. Buddy was extremely thorough throughout the wh had. We didn't have an appointment, but were very fortunate to have Buddy Jerome as our salesperson. Buddy was extremely thorough throughout the whole transaction. He understood what were were looking for, didn't try to sell us something we didn't want, showed us several models of VWs, accompanied us on a short test drive, and continued to show us different models of what we were interested in after we returned. We found one model, a Jetta SEL, that interested us and Buddy let us take that car to lunch. After talking over our options at lunch, we returned, asked for a slightly higher trade-in price than originally offered, and it was accepted. Buddy was very thorough in completing the necessary paperwork, completely explaining everything I signed. He accompanied us to the Jetta and thoroughly covered all of the car's many features, including setting up Bluetooth on my cell phone. I am extremely happy with the 2012 Jetta I purchased. I would highly recommend Buddy Jerome as an extremely qualified salesperson for any transaction you might consider at Aristocrat Volkswagen. He's friendly, patient, a very good listener, and not at all pushy as you might have experienced in other dealerships. This is an exceptional dealership offering a very reliable automobile at a very fair price. Buddy is a terrific salesperson. More

Very easy to purchase a car with no pressure at all. This is my second car within 12 months from this dealer using the same sales representative. This is my second car within 12 months from this dealer using the same sales representative. More

My husband & I are very please in choosing Aristocrat Volkswagon to have purchase our Beetle. Colette Middlebrooks was God sent. Her personality & patience made our visit an enjoyable one. We visited ano Volkswagon to have purchase our Beetle. Colette Middlebrooks was God sent. Her personality & patience made our visit an enjoyable one. We visited another dealership after leaving Aristocrat and within an hour we were back at Aristocrat VW with a downpayment. We are grateful for the service Colette provided for us. Blessings, Isaac & Catherine Watson More

Aristocrat Volkswagen is the best dealership I have ever dealt with. I live in New Jersey and I drove down to Florida because Aristocrat gave me the best deal on my new Toureg TDI Lux and best deal for my t dealt with. I live in New Jersey and I drove down to Florida because Aristocrat gave me the best deal on my new Toureg TDI Lux and best deal for my trade in. No haggling over price, which was great. Michele Chrzaszcz, my salesperson was wonderful to deal with from the start. She responded to my internet price request for the Toureg. I dealt with her over the phone, email and texting, she tried to help me in any way. No pressure whatsoever. Answered any questions I had, dealt with NJ dmv, helped me with hotel and had everything ready for me when I arrived on Sunday, her day off. It was worth the 2000 mile round trip. I would recommend them to anyone. And the car is great. I got over 30mpg on the way home, which was one reason I bought it. Wish we had a dealership like Aristocrat in New Jersey. I want to thank Michele and the whole Aristocrat dealership for a painless and wonderful experience. More

Went to dealer to look at advertised used Jetta sportwagon TDI. Met Duane who was very friendly and well informed. Gave us all information with no pressure. After voicing some concerns witht the sportwagon TDI. Met Duane who was very friendly and well informed. Gave us all information with no pressure. After voicing some concerns witht the used vehicle, he said taht they were willing to deal and that he might be able to come close to our target payment with a new vehicle. We drove a vehicle to see if we liked it and then sat down to talk. The numbers he gave us even at first were straight-up with no "games". He was able to get to our target payment, so we bought the car. Duane was very friendly, personable, well informed, honest, no pressure and did not try to "play games". He and I were both realistic and up front from the begining, and we appreciated that. We were expecting to test drive other makes and models, but our experience with Duane was so good that we bought a car then and there from him! More

I drove in looking for help with car situation and drove away with a car that I love at a price that I love. A dealership with no pressure, no hassle. They love their cars and want to take care of their c away with a car that I love at a price that I love. A dealership with no pressure, no hassle. They love their cars and want to take care of their customers, More