Napleton's Volkswagen of Sanford

Aristocrat Volkswagen, of Sanford Florida was a pleasure to do business with. From the moment we stepped in the door we felt at ease. They even had free freshly baked cookies. The sales staff were very wel to do business with. From the moment we stepped in the door we felt at ease. They even had free freshly baked cookies. The sales staff were very welcoming and greeted us as if we were friends instead of fresh meat walking in the door. They made the whole process of buying a car very easy. I simply told them what I was looking for and my budget and they exceeded my expectations by not trying to up sell me to a car I could not afford or preasuring me in anyway by doing the back in forth routine with the sales manager. They had the car I was looking for and even though it wasn't ready yet to sell yet as they were still inspecting it they still went out of their way to finish the oil change on it so we could take it for a test drive. Now that is service! They have a great team of staff all working together for the customer. Great job Aristocrat Volkswagen! When the time comes for me to purchase a newer car in the future I will be sure to go to Aristocrat Volkswagen of Sanford first. More

IT was an awesome experience. Ms. Middlebrooks is an awesome car seller and not just that she can be considered a good friend. GOOD LUCK CHICA!!!! awesome car seller and not just that she can be considered a good friend. GOOD LUCK CHICA!!!! More

Overall, I had a great service experience at Aristocrat. Michelle was fantastic to work with - very knowledgable, kind and professional. I felt important and like my purchase mattered! Thanks!! Michelle was fantastic to work with - very knowledgable, kind and professional. I felt important and like my purchase mattered! Thanks!! More

Although I have been sold on the VW CC for about 8 months, I was taking my time to shop around. I made contact with every VW dealer in South and Central Florida and ended up walking away twice from a months, I was taking my time to shop around. I made contact with every VW dealer in South and Central Florida and ended up walking away twice from a deal, mostly because I wasn't comfortable with the dealerships. And then - along came Michelle Chrzaszcz at Aristocrat VW in Sanford - my search was over. From our first phone conversation - I immediately felt comfortable with Michelle - when we finally met (after a 170 mile drive one way) I felt like I had known her for years! The rapport we had, was truly one of a kind, but I'm convinced - due to Michelle's personality, most, if not all customers feel that way. Michelle is so personable, extremely knowledgable, and professional. At some dealerships I visited, I was more educated and knowledgable about the vehicle than the sales person, - which really annoys me. When I went to Aristocrat VW - by myself (female) - I felt absolutely comfortable (unlike at other dealerships where I could not wait to make my exit), not pressured, and totally stress free. I love my new car, and so does everyone else, although I had planned to sell my old car on my own for maximum profit - I ended up trading it in at the dealership for a decent price (had some equity). I can honestly say - it was the best, most stress free, and fun car buying experience I've ever had! The reason I rate Aristocrat so high and why will recommend them to all of my friends here in S. Florida, is because: 1. Most stress free car buying experience 2. Michelle Chrzaszcz is the most personable, knowledgable, professional person to buy a car from 3. I love my new car 4. Plan to buy my next car there 5. Did I mention - Michelle Chrzaszcz is the best? Vielen Dank, Michelle, von Deiner deutschen Kundin! Mit freundlichen Gruessen und auf Wiedersehen - More

I was looking for a vehicle that would fit into my budget and overall lifestyle. I had been to all of the Volkswagen dealerships in Orlando and felt pressured and harassed. I stopped at Aristocrat on my wa and overall lifestyle. I had been to all of the Volkswagen dealerships in Orlando and felt pressured and harassed. I stopped at Aristocrat on my way home from a trip and began working with Tom Thueson. He showed me several cars, but I did not love any of the choices and he did not try to convince me otherwise (which was refreshing). At this point I told Tom exactly what I was looking for and he told me that he would contact me when something came in that I would love. A few days later he gave me a call and I drove back to check it out. He was right, I loved the car and it was less than my budgeted amount! I have bought three cars and this was by far the most stress-free buying experiences that I have ever had. More

The dealership was very welcoming and not pushy the sales associate was very informative and very friendly in helping us with our trade and the purchase of our new car associate was very informative and very friendly in helping us with our trade and the purchase of our new car More

Buddy is a superlative representative of Aristocrat VW. His patience and understanding is truly exceptional. I recommend Buddy and Aristocrat at every opportunity. Everyone is helpful, responsible and atte His patience and understanding is truly exceptional. I recommend Buddy and Aristocrat at every opportunity. Everyone is helpful, responsible and attentive. The Service Dept. is top-notch and has always provided going above and beyond when I have had my cars serviced. I greatly appreciate the attention to detail that the Service Team provides. Thank you Aristocrat Family. More

I shopped at several dealers for a new or used car. After driving across the state and back, dealing with rude sales managers (at other stores), having vehicles sold while I was negotiating pricing and After driving across the state and back, dealing with rude sales managers (at other stores), having vehicles sold while I was negotiating pricing and having the F&I managers send me around the world for their financing I HAD to buy a car. I called Aristocrat, the salesperson who sold us a VW a few years ago came in on her day off and sold me a great car at a great price with great service. What more could anyone ask for. More

Of the 11+ South Florida VW dealers I had contacted, Michele and Aristocrat excelled in every respect when ordering our 2012 Beetle 242 miles away. Michele and Aristocrat excelled in every respect when ordering our 2012 Beetle 242 miles away. More

Not only was Michele knowledgeable and well-versed on the options between the models, but she listened attentively to what was important to me. She worked with me to locate the exact model and specifications options between the models, but she listened attentively to what was important to me. She worked with me to locate the exact model and specifications that I wanted, and was extremely quick in coming up with pricing and payment options. The pickup process was smooth and efficient, and the level of service at this dealership is second-to-none. This is the 3rd VW that my family has purchased from this dealership, and they have never failed to impress! I would strongly recommend that anyone in the market for a new car go see Michele at Aristocrat! More