Napleton's Volkswagen of Sanford

We have bought or leased a total of 5 VW's in the last 7 years from this dealership. Each time Ernie has made the experience completely streamlined and pleasant--all we have to do is call him, explai last 7 years from this dealership. Each time Ernie has made the experience completely streamlined and pleasant--all we have to do is call him, explain what we're looking for and he takes care of the rest. There is never a price issue and even the credit app is all handled ahead of time. More

Michele was WONDERFUL! My least favorite place to visit Michele was WONDERFUL! My least favorite place to visit has always been a dealership but my opinion has changed since the first time that I spoke wi Michele was WONDERFUL! My least favorite place to visit has always been a dealership but my opinion has changed since the first time that I spoke with Michele. She was very professional and patient with all of the questions and concerns that I had about the different vehicles. She was very concerned and focused on meeting my needs. In past experiences I have spent the what seemed like the whole day buying a car but not at Aristocrat. I told Michelle what I could afford and she made it happen;-) She had the quote prepared and sent out prior to test driving the car. I went back the next day to purchase the vehicle and was out within an hour! I love people that respect your precious time;-) More

Excellent experience with Michelle and Kenny help me with the uhaul to load the mini on a flat bed. Michelle was very upfront and honest. Always answered emails And texts In a timely manner. Kenny came to the uhaul to load the mini on a flat bed. Michelle was very upfront and honest. Always answered emails And texts In a timely manner. Kenny came to uhaul with me and loaded the mini for me he was better than the people at uhaul. More

Fast and courteous service. David was a big help and had my needs and wants filled quickly. This is the second car I have purchased from the dealership and I plan on going back in the future. my needs and wants filled quickly. This is the second car I have purchased from the dealership and I plan on going back in the future. More

Purchased a 2012 left over from Billy. He was a very no pressure sales rep who I felt very comfortable with. I strongly recommend anyone to work with Billy Stewart. pressure sales rep who I felt very comfortable with. I strongly recommend anyone to work with Billy Stewart. More

Kenny Radosevich was a great sales associate to work with. He was very informative and helpful in our car buying experience. The dealership did what they could to get us into the car we wanted! All arou with. He was very informative and helpful in our car buying experience. The dealership did what they could to get us into the car we wanted! All aroun great service! More

My experience with David was amazing. He replied promptly to my Internet inquire and was willing to work with me over the Internet instead of forcing me to go to dealership for quote. Friendly and eager to h to my Internet inquire and was willing to work with me over the Internet instead of forcing me to go to dealership for quote. Friendly and eager to help. Will definitely recommend him to friends. More

Amazing experience! Upfront and honest! Almost unreal! Highly recommended! Three others plus myself have purchased from Billy and Aristocrat and I highly recommend anyone else to go see him! Highly recommended! Three others plus myself have purchased from Billy and Aristocrat and I highly recommend anyone else to go see him! More

Visited dealership to look at a certified pre-owned 2011 VW GTI. Salesperson Ernie Sebesta gave great service and was very honest throughout the entire process. Would have liked the assessment of my trade-i VW GTI. Salesperson Ernie Sebesta gave great service and was very honest throughout the entire process. Would have liked the assessment of my trade-in to be more thorough, however, the final price of the vehicle was very reasonable. Overall a very good experience. More

They were awesome! Dave Wallace was great and able to help me with everything I was looking for in a new car. He was able to work with me and his customer service was amazing. I would recommend going t help me with everything I was looking for in a new car. He was able to work with me and his customer service was amazing. I would recommend going to this Volkswagen dealership out of all the ones in the area. I never felt pressured or like I was getting a bad deal. They will work with you and help you go home happy. Best experience I could have for purchasing a car. I plan to come back for my next car! More