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Napleton's Volkswagen of Sanford

Sanford, FL

4.6
495 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 495 reviews

June 18, 2024

Fast and great service , JT was amazing got my car and it was like in the ad , very happy costumer More

by ramarte1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adesh Jinadu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jt
Jun 19, 2024 -

Napleton's Volkswagen of Sanford responded

Hi, we appreciate you choosing Napleton's Volkswagen of Sanford! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

June 16, 2024

I am throughly impressed with Kevin Montalvo and David Danato’s exemplary service and would highly recommend them to anyone looking to purchase a vehicle. No pressure to make decisions i didn’t feel comfo More

by kaytlynnmaria24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Montalvo, David Doviso
Jun 18, 2024 -

Napleton's Volkswagen of Sanford responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

After a horrendous attempted buying experience at AutoNation of Sanford, FL., I went to Napleton VW of Sanford. There I found a very willing team of sales professionals who went out of their way to More

by capdabney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calib Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Napleton's Volkswagen of Sanford responded

Hi, we appreciate you choosing Napleton's Volkswagen of Sanford! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

May 23, 2024

Been trying to contact this dealer concerning a problem with a used car purchase i made 5/15/2024. tryed numerous emails as well as phone calls. i don't hear well on phone. spoke to only the operator who More

by karaoke0369
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jose Cespedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Napleton's Volkswagen of Sanford responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (407) 365-9005 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

May 23, 2024

Great service and my car was done when Roxie said. I will only deal with her because she keeps you updated on what is being done to your car. Always friendly with a smile. More

by Patty J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxane Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Napleton's Volkswagen of Sanford responded

Hi Patty, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

May 17, 2024

Sales process low key and professional—great team, great sales experience, all of our concerns were met, price was fair, and we got a great car! What more can you ask for? More

by markvinegar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adesh Jinadu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Extraordinary, José was very professional and helped us change cars! We are very happy with our new car! Thx Jose More

by Rogerio Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Herrera
May 12, 2024 -

Napleton's Volkswagen of Sanford responded

Hi Rogerio, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2024

I recently visited Napleton’s Volkswagen, Sanford, FL for a warranty issue on my Passat R-line. I had the pleasure of interacting with Jacob in the service department. His exceptional customer service left a More

by Erica with a "C"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey, Shuttle Driver
Apr 29, 2024 -

Napleton's Volkswagen of Sanford responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2024

Good place to buy car. Tony helped me get into a low miles car I enjoy it More

by Michael lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony lanza
Apr 25, 2024 -

Napleton's Volkswagen of Sanford responded

Hi Michael, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 16, 2024

I have purchased two of my Volkswagens from Napleton's and I'm so excited to be working on my 3rd! They work with what money you have, and where you need to be on payments! Can't wait for my new Jetta!! More

by tnrfanatic68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Napleton's Volkswagen of Sanford responded

Hi Tnrfanatic68, thank you for taking the time to leave a review for us at Napleton's Volkswagen of Sanford. We're happy we could meet your expectations! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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