Napleton's Volkswagen of Sanford

He was awesome, he knew exactly what i wanted and made the deal nice and easy. I would tell anyone to go to him cause hes great at what he does. the deal nice and easy. I would tell anyone to go to him cause hes great at what he does. More

While shopping for my 2013 VW CC White R-Line, the dealers in Miami would keep stalling stating that there was no more white models and wanted me to compromise on the color so they can make the sale. dealers in Miami would keep stalling stating that there was no more white models and wanted me to compromise on the color so they can make the sale. They spent 3 days negotiating price with me just to tell me they could not provide a white model without charging a ridiculous transportation fee. So on the way home, I phoned into Aristocrat VW in Sanford, FL just 30 minutes before they closed. David Navarro was kind enough to physically check if the keys for the white CC R-Line where still available. After confirming the car I wanted was still available I offered my buying price, they accepted and the rest is history. David's professional and friendly demeanor left me at peace with my decision to buy a car more than 300 miles away from home. The next morning I was diving from Miami to Sanford, FL with a smile on my face. But their great service did not stop there. They knew I drove in from far so they had most of the paperwork ready when I arrived. I was driving out of the dealer and back home in my brand new white 2013 VW CC R-Line by noon. I've never had such a great experience buying a car in my life. Great price, friendly staff, and prompt efficient work. What else can you ask for? More

David was great to work with. He got us out of the dealer in a timely manor. David was straight forward and worked with us on price. dealer in a timely manor. David was straight forward and worked with us on price. More

I've purchase six VW vehicles since 2005 and have always felt that I was well taken care of. The staff at Aristocrat is professional from the front end to the back. I recommend this dealership to an always felt that I was well taken care of. The staff at Aristocrat is professional from the front end to the back. I recommend this dealership to anyone in the market for a new or used car. More

I went in to Aristocrat VW to buy a new GTI, we where promptly greeted by David Navarrow with patient and honest service. The sales crew gave me a great price the first time without any negotiating and a promptly greeted by David Navarrow with patient and honest service. The sales crew gave me a great price the first time without any negotiating and a great offer on my trade. I will highly recommend Aristocrat VW to any one looking to buy and I will give them David Navarro's info for first class service. I am one happy owner of a brand new GTI!!! More

We did our research and knew what car we wanted before I contacted Aristocrat. I submitted a request for a price on a car we saw on line and David called us back promptly. He was courteous and helpful. W contacted Aristocrat. I submitted a request for a price on a car we saw on line and David called us back promptly. He was courteous and helpful. We completed negotiations over the phone. We had taken our Trade to CarMax prior to visiting Aristocrat and had a written commitment from them for what they would pay us for our car. 1st offer from Aristocrat's Used Car Manager came in $500 lower than what CarMax had offered us the day before. My husband said no, you either match the offer we have in writing or we won't sell you our car. You'll make thousands reselling it. Their Used Car Manager decided to play hard ball so his 2nd offer was $300 lower. My husband told David, the Used Car Manager had 5 minutes to make this right. It took David, his Manager and the Dealership's General Manager to convince the Used Card Manager to give us the amount we deserved for our Trade. David apologized for the Used Car Manager's behavior. David was so professional. If we were just rating him, our Overall Experience would have been GREAT but their Used Car Manager soured our experience. If it weren't for David our rating would have been much lower than GOOD. More

We had a wonderful experience at your dealership. Billy Stewart was professional and a wonderful person to work with. We have already recommended him to our family and friends. We feel we paid a fair pri Stewart was professional and a wonderful person to work with. We have already recommended him to our family and friends. We feel we paid a fair price for our new car. The Ersek Family More

We called ahead to check on the vehicle and David Navarro (sales agent) had the vehicle out front, ready and running when we arrived. David was friendly, knowledgeable, and engaging, but not overwhelming or (sales agent) had the vehicle out front, ready and running when we arrived. David was friendly, knowledgeable, and engaging, but not overwhelming or pushy. He was interested in us as individuals, and was very straightforward about the vehicle. When we went to purchase the vehicle, David discovered that the battery was weak and they had a new battery in the vehicle before we arrived. The vehicle was clean and prepped well. David had prepared the paperwork in advance which significantly reduced our time commitment to make the purchase. I would highly recommend Aristocrat VW, and David Navarro in particular as he demonstrated a tremendous amount of professionalism and integrity in the process. More

I just purchased my 4th vehicle from Aristocrat VW. Collectively, my family has purchased 15+ vehicles from this dealer. I have continued to do business with Aristocrat because of their customer servi Collectively, my family has purchased 15+ vehicles from this dealer. I have continued to do business with Aristocrat because of their customer service. This was the first time I dealt with Colette and David. Neither of them disappointed. David took me for a test drive and showed my many of the new features. We decided on a price and I took the weekend to think it over. On Monday, I let them know I was ready to buy my new Beetle Coupe. When I picked up the new car, David took a great deal of time to explain all of the new features to me. I am extremely pleased with my new car; once again Aristocrat and its staff delivered. I highly recommend this dealer and David Navarro. More

I was leaning towards getting a Volvo S60 but wanted to find out about the VW Passat. Angel from Aristocrat-Sanford changed my mind with his good nature and straight forward attitude. Angel went over the find out about the VW Passat. Angel from Aristocrat-Sanford changed my mind with his good nature and straight forward attitude. Angel went over the car I was buying giving me all the details about the car, with no added sales pitch. He seemed to enjoy his work and never made me feel that I was obligated. In fact because of the way he takes care of the customer, anyone would be willing to buy a car and immediately tell everyone they know about the great service. The best part is of all the VW in Florida, you will get the best deal only at Aristocrat-Sanford. Angel and other staff members are very courteous and very caring. I bought a very good car for a very good price from a very good VW dealership from a very good salesman: Angel. More