Napleton's Volkswagen of Sanford

David Navarro immediately demonstrated outstanding product knowledge when I called in, along with clearly understanding my preference of working with laid-back fun people who still knew how to move fa product knowledge when I called in, along with clearly understanding my preference of working with laid-back fun people who still knew how to move fast when I needed. He would have let me drive anything on the lot if I needed to see it, and he could very quickly produce pricing for any hairbrained idea I threw at him -- always shooting me back a low, fair price and not fooling around with nonsense. I see he goes by the name "The Car Guy" and it's rightly earned -- David Navarro knows his cars, top-to-bottom. I'm was impressed. I'm also appreciative, since I took him through the paces on two different car options (one new, one certified pre-owned) before buying the pre-owned. I'm very happy with the vehicle, which turns out to have been a one-owner car only in service for less than one year, but about half the price of new. I later saw it had been originally sold by Aristocrat to the first customer, so they knew the car's whole history. It's super-clean and it runs (and looks) like it's perfect and new. Thanks to David Navarro for this great, 5-Star sale. I'm extremely happy. xxxx, I'm going out right now for a drive with the top down. :-) Car purchased: 2012 Eos Executive Convertible More

David provided us with a full video of the vehicle when I called and said we lived 2 hours away. So thankful! Awesome service!! Very professional, was willing to answer all questions with real answers instea called and said we lived 2 hours away. So thankful! Awesome service!! Very professional, was willing to answer all questions with real answers instead of "yeah" when in fact the vehicle wasn't equipped with x but other dealers would say yes. Honest!! More

Dave was a pleasure to work with. We were able to agree on a price over email, I then went with my wife to Aristocrat to drive the 2013 CC and finalize details and then went to pick up the car the next day on a price over email, I then went with my wife to Aristocrat to drive the 2013 CC and finalize details and then went to pick up the car the next day as agreed. My buying experience was simple and painless and I love my new car. More

I cannot express how happy I am with my overall experience at Aristocrat VW of Sanford and more importantly Michele! I was in a bit of a pickle with my previous car and Michele went to work finding experience at Aristocrat VW of Sanford and more importantly Michele! I was in a bit of a pickle with my previous car and Michele went to work finding a way to get me out from under the mess I was in and into a new car. My new Passat is so fantastic and a joy to drive! Michele's selection of this car for me is perfect for my lifestyle and fits me, 2 kids, and my tall husband! I thought for sure because of the situation I was in with my previous car I would have to sacrifice the luxury amenities I was used to but I was very pleasantly surprised that the Passat had everything and more that my old car had. Im thinking going forward I may be a lifer VW driver and a forever customer to Michele! Thank you so much Michele and VW you are fantastic! More

I began as an internet customer by making an inquiry on a specific vehicle. David Navarro's responses to me were timely and appropriate. Contact between myself and the dealership was either through phone o specific vehicle. David Navarro's responses to me were timely and appropriate. Contact between myself and the dealership was either through phone or e-mail. I was not nagged, but when I had questions, they were answered in an appropriate timeframe. I asked for a selling price and was given what I thought was a very competitive one, based on my calculations in terms what is an reasonable profit for the dealer to make. Once at the dealership, I test drove the car and was able to get another $200 off the sales price. Overall, it was the least irritating of auto buying experiences that I have had in a long time. More

Thanks- I love my new Jeep! David was readily available via phone conversation, text and email. Dealership was able to be flexible with price of vehicle. via phone conversation, text and email. Dealership was able to be flexible with price of vehicle. More

He was awesome, he knew exactly what i wanted and made the deal nice and easy. I would tell anyone to go to him cause hes great at what he does. the deal nice and easy. I would tell anyone to go to him cause hes great at what he does. More

While shopping for my 2013 VW CC White R-Line, the dealers in Miami would keep stalling stating that there was no more white models and wanted me to compromise on the color so they can make the sale. dealers in Miami would keep stalling stating that there was no more white models and wanted me to compromise on the color so they can make the sale. They spent 3 days negotiating price with me just to tell me they could not provide a white model without charging a ridiculous transportation fee. So on the way home, I phoned into Aristocrat VW in Sanford, FL just 30 minutes before they closed. David Navarro was kind enough to physically check if the keys for the white CC R-Line where still available. After confirming the car I wanted was still available I offered my buying price, they accepted and the rest is history. David's professional and friendly demeanor left me at peace with my decision to buy a car more than 300 miles away from home. The next morning I was diving from Miami to Sanford, FL with a smile on my face. But their great service did not stop there. They knew I drove in from far so they had most of the paperwork ready when I arrived. I was driving out of the dealer and back home in my brand new white 2013 VW CC R-Line by noon. I've never had such a great experience buying a car in my life. Great price, friendly staff, and prompt efficient work. What else can you ask for? More

David was great to work with. He got us out of the dealer in a timely manor. David was straight forward and worked with us on price. dealer in a timely manor. David was straight forward and worked with us on price. More

I've purchase six VW vehicles since 2005 and have always felt that I was well taken care of. The staff at Aristocrat is professional from the front end to the back. I recommend this dealership to an always felt that I was well taken care of. The staff at Aristocrat is professional from the front end to the back. I recommend this dealership to anyone in the market for a new or used car. More