Napleton's Volkswagen of Sanford

David and Colette were both very helpful. We went in hoping to trade in both our old cars for two new TDI cars. David helped up decide on whether we should get two Bugs or maybe a Bug and Jetta. He let hoping to trade in both our old cars for two new TDI cars. David helped up decide on whether we should get two Bugs or maybe a Bug and Jetta. He let us look at both cars and explained the differences and the benefits of having one two door car and one four door car. We ended up with one of each and he even found a Bug in the color I wanted in Tampa so I would not have to wait until the end of January before I could get my car. My husband went home that day with his Jetta and two days later I got to pick up mine. The Dealership was very accommodating because I wanted to wait until my husband had off to come get my Bug. David also sat with each one of us and walked us through how to work all the controls on our new cars. He even set up our radios and Bluetooth. I have always enjoyed working with Aristocrat Volkswagen. We have bought four cars from them and will continue to go to them for all our car concerns. More

This is the second car I purchased from this dealership and sales person Billy Steward. I am impressed with the professionalism and friendliness of the entire team. They took the time to locate the specifi and sales person Billy Steward. I am impressed with the professionalism and friendliness of the entire team. They took the time to locate the specific car I wanted, transported and delivered it the following day. I felt very comfortable about the process. The dealership has created a family atmosphere that makes you feel welcomed and appreciated. I would highly recommend Aristocrat Volkswagen and Billy Steward. By the way, my son and daughter each have a Volkswagen (GTI and Eos) and have their car service their regularly, they have been very satisfied. More

From dealing with Ernie to the day I picked up everyone did a good job. Ernie made the deal quick and gave a fair price. I have told others that asked me where I got my Jeep that they work with you and did did a good job. Ernie made the deal quick and gave a fair price. I have told others that asked me where I got my Jeep that they work with you and did not Push the sale (that means a lot I think). Would deal with again for the details of a smooth transaction. I even had an issue the day I picked it up and Ernie to care of the issue fast. Thanks again and if word spreads of good deals like this this dealership should go far!!! More

Angel's approach, tenacity and professionalism made our 4th vehicle transaction with this agency both pleasant and possible. His product knowledge and ability to communicate the tier level differences our 4th vehicle transaction with this agency both pleasant and possible. His product knowledge and ability to communicate the tier level differences in various models enormously helped us with our decision in leasing the vehicle we chose. More

Billy Stewart was very attentive and honest. It was a pleasurable experience to lease my VW Passat working with him. I was not pleased with how I was treated at another dealership (Fields VW - Daytona) pleasurable experience to lease my VW Passat working with him. I was not pleased with how I was treated at another dealership (Fields VW - Daytona) and Aristocrat stepped up and treated me as a serious customer so I was glad to give them my business. Thanks for the service and Happy New Year! More

I received friendly, approachable, and honest service from the initial phone call through final sale. Before speaking with David, I was done dealing with vehicle sales people and ready to cease my purcha from the initial phone call through final sale. Before speaking with David, I was done dealing with vehicle sales people and ready to cease my purchase until next year. I will definitely return and recommend! More

I began looking on the Volkswagen site on the internet for a specific vehicle. I asked for a quote and got a quick call back from David Navarro! From there it was seamless. Dave took care of everything. N for a specific vehicle. I asked for a quote and got a quick call back from David Navarro! From there it was seamless. Dave took care of everything. Nice guy and very professional. He got me a great car at a great price! It was the easiest sale auto buying experiences that I have ever had! More

David Navarro is awesome! Requested info online and he called within 5 minutes. Made the deal with my husband quickly over the phone. He helped us surprise our daughter with a new CC. He had a big red called within 5 minutes. Made the deal with my husband quickly over the phone. He helped us surprise our daughter with a new CC. He had a big red bow on it waiting for her. I think he was just as excited about it as we were!!! There were no surprise fees or tricks like you see with other dealerships. Super honest! This was the 3rd vw dealership we tried. The first one wouldn't even acknowledge my daughter and me, and the second one was very dishonest. David Navarro and Aristocrat VW in Sanford were both worth the hour and a half drive! More

Dave Navarro was first class all the way, and we had been to several other places before we ended up at Aristocrat Volkswagen. It was well worth the drive from Ocala Fl. to Sanford Fl. Dave actually went abo to several other places before we ended up at Aristocrat Volkswagen. It was well worth the drive from Ocala Fl. to Sanford Fl. Dave actually went above and beyond to help us.....................even some on his own time when he was at home...........Thanks Dave. Everyone we met at Aristocrat Volkswagen was very friendly, and everything we were told.........was REALLY the truth...they don't hold back on being "honest"......we checked on a lot that was told to us, as we always do. Nice place to go, and we are planning on taking our daughter there after the first of the year. Mark M. Rawlings Ocala, Florida More

My initial experience with the body shop left me frustrated, but was quickly addressed and the problem was resolved. Thank you Mark for working to get the repairs made on my Beetle. frustrated, but was quickly addressed and the problem was resolved. Thank you Mark for working to get the repairs made on my Beetle. More