Napleton's Volkswagen of Sanford

We found a 2013 Volkswagen TDI we were interested in. Once we started working with David Navarro, we found the buying process painless, unlike experiences with other dealers in the past. David was knowl Once we started working with David Navarro, we found the buying process painless, unlike experiences with other dealers in the past. David was knowledgeable, helpful, resourceful and absolutely professional. He was mindful of our time constraints and had everything ready for us when we came in. We got to meet the staff we would be working with on future maintenance. They were all friendly and helpful. Overall I would say this was the best car buying experience we have had - thanks to David Navarro. More

Great service ... made me feel at home . my grandson Great service ... made me feel at home . my grandson was with us he loved the cookies. Gary was wonderful with him ..they answered all my question Great service ... made me feel at home . my grandson was with us he loved the cookies. Gary was wonderful with him ..they answered all my questions.. More

I HATE shopping for anything! I buy a car with the intentions of driving it till it dies, and mine did!I started the process on line. Goggled what features & price range and found THE car @ Aristocrat intentions of driving it till it dies, and mine did!I started the process on line. Goggled what features & price range and found THE car @ Aristocrat VW. Primary details, hashed out over internet. Reviews from others re: Dave, made me feel a little less leery. When I HAD to go in ( basics such as see the car, drive the car) what a pleasant surprise! What a super guy!! I felt I was dealing with a friend who truly had my best interest @ heart! NO high pressure, in fact no pressure at all. I'm hoping this car will make my 300,000 mile goal I've set for it. When it does,and needs replacing, I'll be tracking down Dave! More

I did business with the body shop, Ron the body the body shop manager and his assistance were great, which made me interested to keep my business with Aristocrat VW. Then I met Collet she was great, she han shop manager and his assistance were great, which made me interested to keep my business with Aristocrat VW. Then I met Collet she was great, she handled our requests very gracefully, she was very patient listing to my picky husband and even more patient with my little 4 years old. She took our cell number but never pushed me to buy, or made annoying calls asking about my decision like other annoying car sales do; she gave me time to think. Her manager was great too sat with us no tricks or words we can’t understand; they’re all cut to the point, and didn’t waste our time. I shared my pleasant experience on face book, twitter and with all of my co-workers. I even told the other car deals about that when they called me the next day to check if I still want their vehicle, they weren’t happy, lol Please thank Collet on behalf of me and my family Respectfully Nadia More

Angel, made my car buying experience very enjoyable. I can not say that I have ever had another car buying experience that compares to the ease, pleasantness and follow up detail I have enjoyed with Angel can not say that I have ever had another car buying experience that compares to the ease, pleasantness and follow up detail I have enjoyed with Angel! More

I said in my review three years ago that I would be back to Aristocrat VW, and work with Colette again. We got that opportunity after an accident left us with a total loss on the Rabbit purchased at Aristoc to Aristocrat VW, and work with Colette again. We got that opportunity after an accident left us with a total loss on the Rabbit purchased at Aristocrat. Once again, Colette's no pressure and honest approach to helping us decide on the right car for us was wonderful. Not many dealerships around that you can walk into, sit down and have a conversation about what is right for you as buyer. Colette listened to us and helped us work thru the pros and cons and make a decision based on what WE wanted with no pressure what so ever. I highly recommend Colette and the whole Aristocrat team for your next car purchase. We love our new to us CC and we will be back when our truck dies. More

Gary Black was a great salesman. He helped my wife and work out a two car trade in and lease. He was very informative and knowledgable of all the vehicles. I would definitely recommend Gary and the VW dea work out a two car trade in and lease. He was very informative and knowledgable of all the vehicles. I would definitely recommend Gary and the VW dealership to all my friends and family. More

Great service, friendly and knowledgable. We appreciate Ernie's help! We were taken care of in a timely fashion and are very pleased with product and service. Ernie's help! We were taken care of in a timely fashion and are very pleased with product and service. More

I had low expectations with getting out of a vehicle I was upside down on. I had come in looking to buy a used vehicle with 0 money down but quickly found that this was not going to be possible or I woul was upside down on. I had come in looking to buy a used vehicle with 0 money down but quickly found that this was not going to be possible or I would end up in another vehicle that would be upside down. David Navarro was not pushy and understood the type of vehicle I was trying to get into. The Manage, Kenny, also tried his best to make the numbers work but in the end the banks still needed money down so they could roll my negative equity into the loan. Kenny and David then carefully educated me about leasing a vehicle and were not pushy. They were very patient and left no stone unturned to get me the deal that I wanted and that I was comfortable with. I left with a brand new lease and peace of mind. More

I was in the market for a new vehicle. I had been working with multiple dealerships trying to narrow down the choices of vehicles so I encountered many different sales techniques. David at Aristocrat Volkswa with multiple dealerships trying to narrow down the choices of vehicles so I encountered many different sales techniques. David at Aristocrat Volkswagen in Sanford was very professional and not pushy at all. He answered all my questions and helped me make in informative decision on a new car. I highly recommend this dealership, everyone there was nice, knowledgeable, and helpful. I got a great deal on a car that I love! More