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Napleton's Volkswagen of Sanford

Sanford, FL

4.6
489 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 489 reviews

August 17, 2015

Buying process Vw Orlando totally messed us around so we called the Sanford dealer, Kurt took over and made the buying process awesome. Speak to Kurt for a totally p More

by Stimpy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Vaughn
Aug 19, 2015 -

Napleton's Volkswagen of Sanford responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Kurt and the rest of our team and we look forward to seeing you at our dealership in the future. Sam Haddad, BDC Manager - 407-365-3300

August 17, 2015

Two Cars Purchased to Date and Love These Folks! Kurt Vaughn was the most knowledgeable and easy to deal with sales person I have ever done business with. I have bought two new cars from Napleton's More

by weathers1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Vaughn
Aug 20, 2015 -

Napleton's Volkswagen of Sanford responded

Thank you for taking the time to write about your experience with us! At Napleton's Volkswagen, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Kurt was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sam Haddad, BDC Manager - 407-365-3300

August 16, 2015

Excellent Experience! After looking at a car that wasn't going to be what my wife and I wanted, we left and asked if they got a specific model in, to contact us. Well... K More

by MKVR32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Vaughn
Aug 19, 2015 -

Napleton's Volkswagen of Sanford responded

Thank you for reviewing your time spent at Napleton's Volkswagen of Sanford. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was worth the long travel! May you and your wife enjoy your new vehicle! Kurt is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We're happy to know that this experience encouraged you to return to us for any future auto needs and we thank you again for your business. Thanks for your recommendation as well! Take care! Sam Haddad, BDC Manager - 407-365-3300

August 16, 2015

Excellent experience😃 Kurt was very helpful in helping me in choosing the perfect car for my needs. He is friendly and very knowledgeable about my car' model. I felt very More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Vaughn
Aug 19, 2015 -

Napleton's Volkswagen of Sanford responded

Thank you for leaving us this review, Darlene. We are very happy to hear that Kurt could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Napleton's Volkswagen of Sanford any time! Take care. Sam Haddad, BDC Manager - 407-365-3300

August 15, 2015

Thank you Kurt! I'd like to to thank Kurt for helping me in buying my first car in US! I'm a foreigner and I'm sure I was a difficult client. But Kurt was very kin More

by Kirill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Olivares, Kurt Vaughn
Aug 19, 2015 -

Napleton's Volkswagen of Sanford responded

Kirill, thanks so much for this 5-star review about your car buying experience! We always enjoy hearing from our customers. I am pleased to hear that Kurt and Bryan have consistently been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Congratulations on your vehicle! We hope to work with you again in the future for any of your automotive needs! Sam Haddad, BDC Manager - 407-365-3300

August 13, 2015

Very good experience Armed Basta was very understanting and nice, very good salesman, knowledgeable, friendly, and patient, I would defenetly recommend this dealership and More

by Happyrock31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Aug 19, 2015 -

Napleton's Volkswagen of Sanford responded

Thanks for your outstanding review! We're glad to hear that Atef was friendly, knowledgeable, and quick during your visit! We strive to provide excellent customer service, and we're glad that this was the case for you! We appreciate your recommendation! Please let us know if there's anything else we can do for you. Sam Haddad, BDC Manager - 407-365-3300

August 12, 2015

Atef is amazing!! I haven't firmly made a decision yet but Atef spent plenty of time with me that I'm willing to write a review before I've even said yes to a new car. More

by Candi F. The undecided
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Aug 19, 2015 -

Napleton's Volkswagen of Sanford responded

Thank you for your review, Candi. We're glad to have Atef on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sam Haddad, BDC Manager - 407-365-3300

August 11, 2015

New Car Purchase From Jim Shelton and Virginia Shelton: We dealt with Atef Basta who did a fantastic job explaining the value of VWs. Atef allowed us to drive the c More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Aug 16, 2015 -

Napleton's Volkswagen of Sanford responded

Jim and Virginia, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Atef and the rest of our team's efforts have made the difference in your car buying experience, and they are valuable team members, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Sam Haddad, BDC Manager - 407-365-3300

August 10, 2015

Best Surprise Ever We wanted to purchase a used Mini Cooper for my son to drive to college. We searched our local area of Jacksonville and couldn't find the right vehic More

by Mini2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Aug 16, 2015 -

Napleton's Volkswagen of Sanford responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Napleton's Volkswagen of Sanford, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sam Haddad, BDC Manager - 407-365-3300

August 01, 2015

Easy stress-free visit Atef Basta was the salesman that helped me buyout my lease. He listened as I worked through my decision making process and never pressured me. He allo More

by 7-11 Porsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Aug 16, 2015 -

Napleton's Volkswagen of Sanford responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Atef could make your car shopping experience so enjoyable and stress free. We are glad to hear you a loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sam Haddad, BDC Manager - 407-365-3300

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