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Napleton's Volkswagen of Sanford

Sanford, FL

4.6
495 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 495 reviews

February 05, 2016

Advertisement is not correct! I responded to an advertisement, called before I went out of my way and verified the price. Once I arrived they then informed me that it was an error More

by SWallace
Recommend Dealer
No
Employees Worked With
Atef Basta
February 03, 2016

Thanks Napleton VW We recently purchased a new car from Napleton VW but it almost didn't happen. Why, because when we saw some negative reviews we were very reluctant More

by Mandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Feb 03, 2016 -

Napleton's Volkswagen of Sanford responded

What an enjoyable review to read, Mandy! It is reassuring to know Atef provided you with a hassle-free and great shopping experience. Napleton’s Volkswagen of Sanford's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Al Chalashtori, General Manager - 407-365-3300

January 22, 2016

5 Stars It's an understatement for me to rate my satisfaction to 5 stars. My whole experience from initial to end was very positive. Atef Basta is very profes More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Atef Basta
Jan 22, 2016 -

Napleton's Volkswagen of Sanford responded

At Napleton's Volkswagen of Sanford, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Al Chalashtori, General Manager - 407-365-3300

January 13, 2016

My Favorite Salesman Atef was an Amazing Salesman who worked diligently on helping me find the perfect car. He was patient with me and I would reccomend him to anyone!! More

by Alyssia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Jan 13, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Al Chalashtori, General Manager - 407-365-3300

January 13, 2016

Best Experience Ever! We went in to down grade our car so we can have a lower payment. We inquired about one car but it was missing key features and we were ready to leave. More

by roei914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Jan 15, 2016 -

Napleton's Volkswagen of Sanford responded

Rosalie, thank you so much for taking the time to leave this wonderful review. Atef is a vital member of our team and we’re ecstatic to hear that he provided you with the best car purchasing experience you’ve ever had! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Al Chalashtori, General Manager - 407-365-3300

January 10, 2016

Great Dealership Atef is the best of best at Napleton Volkswagen. He helps me from the beginning to the end to buy a new Jetta, 2016. He works for a customers 100% and More

by achley44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Bliss, Atef Basta
Jan 12, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you so much for taking the time to leave this wonderful review. We're excited to hear that Atef took care of you! He is a great asset and we appreciate all he does. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Al Chalashtori, General Manager - 407-365-3300

January 10, 2016

Atef is the best Working with Atef Basta is a real joy. He will be my salesman for life. He made the buying experience enjoyable and was extremely thorough in every st More

by Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Atef Basta, Lupita Hopper
Jan 12, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you so much for taking the time to leave this wonderful review. Atef is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything more that we can do please come back and see us again. Take care! Best regards, Al Chalashtori, General Manager - 407-365-3300

January 04, 2016

Awesome Service! Had a really great experience here. Atef was extremely helpful and knowledgeable. He walked me through the process of buying and told me what to expec More

by sarah17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Jan 05, 2016 -

Napleton's Volkswagen of Sanford responded

Sarah, thank you so much for taking the time to leave this wonderful review. It is delightful to hear that Atef took care of you, accommodated your needs and provided you with a really great experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Al Chalashtori, General Manager - 407-365-3300

December 20, 2015

Great service! The service Atef provided me during my visit was top notch and all of the salesmen there were very catering. Atef worked with me to find the perfect f More

by Livera01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Bliss, Atef Basta, Brianna Graham
Dec 21, 2015 -

Napleton's Volkswagen of Sanford responded

Thank you for taking the time to write this fantastic review! Atef and our team works very hard to ensure each of our customers is 100% satisfied with their experience. We look forward to working with you again! Best regards, Al Chalashtori, General Manager - 407-365-3300

October 04, 2015

Excellent service and wonderful sales person 5 star to Atef Basta he's the sales consultant in Napleton's Volkswagen of sanford,he help me to find and buy my dream car in Napleton's I was very un More

by Ahmed Mohamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Oct 06, 2015 -

Napleton's Volkswagen of Sanford responded

Your fantastic review was quite a refreshing read, Ahmed! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that Atef provided you with a well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Napleton's Volkswagen of Sanford. Kind regards, Sam Haddad, BDC Manager - 407-365-3300

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