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Napleton's Volkswagen of Sanford

Sanford, FL

4.6
489 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 489 reviews

March 01, 2016

Thanks A really great car-buying experience. After going to a few other dealerships and getting the runaround, being left waiting etc., this was a much more More

by ST.SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alier, Duane Bliss, Atef Basta, Lupita Hopper
Mar 01, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Napleton's Volkswagen of Sanford's commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Al Chalashtori, General Manager - 407-365-3300

February 18, 2016

Very Nice expirence I an a person who would normally not take the time to write a review but because Atef Basta was so helpful I had to thank him for all of his hard More

by ladylove53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Feb 19, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Napleton's Volkswagen of Sanford. Congratulations on the new purchase! If you would like to speak more regarding your experience, please don't hesitate to reach out to me as it would be my pleasure to assist you. Al Chalashtori, General Manager - 407-365-3300

February 16, 2016

Had a tire problem One of my new tires from Napletons developed an annoying slow leak and I had to get it fixed in a hurry. Enter one Christian Cortez, the service mana More

by bazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Cortez
Feb 17, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you so much for taking the time to leave this wonderful review. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Christian did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Al Chalashtori, General Manager - 407-365-3300

February 06, 2016

Very good expirience Vincent Rita is a super employee very friendly and very helpful I will give him 5 Stars Robert Aponte & Robert Tison also very friendly, general man More

by Lusant12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Rita
Feb 08, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you so much for your terrific review. Vincent is a valuable member of our team and he will be excited to read your nice comments. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Al Chalashtori, General Manager - 407-365-3300

February 05, 2016

Advertisement is not correct! I responded to an advertisement, called before I went out of my way and verified the price. Once I arrived they then informed me that it was an error More

by SWallace
Recommend Dealer
No
Employees Worked With
Atef Basta
February 03, 2016

Thanks Napleton VW We recently purchased a new car from Napleton VW but it almost didn't happen. Why, because when we saw some negative reviews we were very reluctant More

by Mandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Feb 03, 2016 -

Napleton's Volkswagen of Sanford responded

What an enjoyable review to read, Mandy! It is reassuring to know Atef provided you with a hassle-free and great shopping experience. Napleton’s Volkswagen of Sanford's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Al Chalashtori, General Manager - 407-365-3300

January 22, 2016

5 Stars It's an understatement for me to rate my satisfaction to 5 stars. My whole experience from initial to end was very positive. Atef Basta is very profes More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Atef Basta
Jan 22, 2016 -

Napleton's Volkswagen of Sanford responded

At Napleton's Volkswagen of Sanford, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Al Chalashtori, General Manager - 407-365-3300

January 13, 2016

My Favorite Salesman Atef was an Amazing Salesman who worked diligently on helping me find the perfect car. He was patient with me and I would reccomend him to anyone!! More

by Alyssia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Jan 13, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Al Chalashtori, General Manager - 407-365-3300

January 13, 2016

Best Experience Ever! We went in to down grade our car so we can have a lower payment. We inquired about one car but it was missing key features and we were ready to leave. More

by roei914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Jan 15, 2016 -

Napleton's Volkswagen of Sanford responded

Rosalie, thank you so much for taking the time to leave this wonderful review. Atef is a vital member of our team and we’re ecstatic to hear that he provided you with the best car purchasing experience you’ve ever had! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Al Chalashtori, General Manager - 407-365-3300

January 10, 2016

Great Dealership Atef is the best of best at Napleton Volkswagen. He helps me from the beginning to the end to buy a new Jetta, 2016. He works for a customers 100% and More

by achley44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Bliss, Atef Basta
Jan 12, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you so much for taking the time to leave this wonderful review. We're excited to hear that Atef took care of you! He is a great asset and we appreciate all he does. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Al Chalashtori, General Manager - 407-365-3300

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