Napleton's Volkswagen of Sanford
Sanford, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Golf R I have had my new 2016 Golf R for 1 month and I absolutely love it! My wife and I were so impressed with the experience we had with Atef Basta and I have had my new 2016 Golf R for 1 month and I absolutely love it! My wife and I were so impressed with the experience we had with Atef Basta and Napleton Volkswagen. In addition to being a no pressure experience, Atef was informative and upfront from the moment we walked in. It was a positive experience from beginning to end. More
Take your business elsewhere folks and stay away from scams In my opinion Sam Haddad should be removed from your team. I came to dealership with all the expectations of buying a car. Within the time of our deal In my opinion Sam Haddad should be removed from your team. I came to dealership with all the expectations of buying a car. Within the time of our dealing he did not respond to my phone calls, never came back with a counter offer for my trade. He was simple ignorant. He will probable blame me and say I was just another tire kicker. This is a lie. I am a person with good credit and the money to buy anything you have on your lot. My son and I thought we had an aggressive sales person in Sam Haddad, wow were we wrong. Simply terrible experience. I will never visit your dealership again. As of this date I have not purchased a car, but I have no interest in buying from Sam. More
Extremely friendly It was an extremely easy process and I was constantly updated with calls/emails throughout the whole process. Atef Basta was the BEST! So helpful, ver It was an extremely easy process and I was constantly updated with calls/emails throughout the whole process. Atef Basta was the BEST! So helpful, very easy to talk to, and was able to answer all my questions and help me whenever I called him (which was a lot). I will definitely buy my next car from Napleton and will recommend others to do the same! More
I will never do business with them again I went into Napleton's Volkswagen with a pre approved letter and after repeatedly telling Atef Basta I did not want him to run my credit to look for d I went into Napleton's Volkswagen with a pre approved letter and after repeatedly telling Atef Basta I did not want him to run my credit to look for different loans, he verbally agreed. Well he lied! I should've known when he had me waiting for roughly 30-45 minutes he was doing the complete opposite. Not only did he run my credit and give my personal information to 5 different companies, even though he gave me his word he would abide by our agreement, but he wasn't even professional enough to return my call after multiple attempts to reach him. One time I called and the receptionist, Collette, said he was in a meeting with the GM and five minutes later I got call from Dewayne saying he had gone home. I of course ended up getting a loan with who I got my approval through but didn't find out I had been lied to or the security of my personal information had been compromised until I got denial letters in the mail from companies I'd never heard of. I will never do business with them again because one thing a company has is their word and theirs is shot to xxxx. Dishonest people you can't trust. I was also advised the gentleman's name was Sanjay who assisted me, but I know for sure the person I actually worked with was Atef Basta. More
sweet 2016 Jetta This is the SECOND time Colette has helped me find a new VW. She knows her cars and provides EXCELLENT service and follow-up. I will go back when it' This is the SECOND time Colette has helped me find a new VW. She knows her cars and provides EXCELLENT service and follow-up. I will go back when it's time for another new car. More
I am disappointed Bought a used car vehicle 2015 Mazda6 in January 2016. There is a thick film buildup around the edges of the windshield coming from windshield fluid. Bought a used car vehicle 2015 Mazda6 in January 2016. There is a thick film buildup around the edges of the windshield coming from windshield fluid. It can be distracting at times. Car is still using same fluid I bought it with. Took the car to a Mazda service auto service center closer to me, serviceman said I need to take it back to where I got the vehicle from because it needs to be taken care of. Will continue to to call Napleton VW to speak with someone and schedule an appt to bring the car in. I hope they do the right thing. I have 2 children with great credit looking to buy a car. I will return to this site after my car is fixed and enter an update. More
Thanks A really great car-buying experience. After going to a few other dealerships and getting the runaround, being left waiting etc., this was a much more A really great car-buying experience. After going to a few other dealerships and getting the runaround, being left waiting etc., this was a much more straight forward process. Atef Basta was very helpful and made the process really simple. Thank you very much Atef and everyone at Napleton Volkswagen!. More
Very Nice expirence I an a person who would normally not take the time to write a review but because Atef Basta was so helpful I had to thank him for all of his hard I an a person who would normally not take the time to write a review but because Atef Basta was so helpful I had to thank him for all of his hard work , Great job Atef but I still wish I would have got my Gift card that I was promise..... More
Had a tire problem One of my new tires from Napletons developed an annoying slow leak and I had to get it fixed in a hurry. Enter one Christian Cortez, the service mana One of my new tires from Napletons developed an annoying slow leak and I had to get it fixed in a hurry. Enter one Christian Cortez, the service manager, and he had my problematic tire repaired [ nail removed ] and plugged in 15 minutes. I have always found the service and friendly reception excellent and that on top of having purchased a VW Jetta from this dealership which has been a top vehicle. More
Very good expirience Vincent Rita is a super employee very friendly and very helpful I will give him 5 Stars Robert Aponte & Robert Tison also very friendly, general man Vincent Rita is a super employee very friendly and very helpful I will give him 5 Stars Robert Aponte & Robert Tison also very friendly, general manager help to closed the sale More