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Napleton's Volkswagen of Sanford

Sanford, FL

4.6
482 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 482 reviews

January 13, 2016

My Favorite Salesman Atef was an Amazing Salesman who worked diligently on helping me find the perfect car. He was patient with me and I would reccomend him to anyone!! More

by Alyssia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Jan 13, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Al Chalashtori, General Manager - 407-365-3300

January 13, 2016

Best Experience Ever! We went in to down grade our car so we can have a lower payment. We inquired about one car but it was missing key features and we were ready to leave. More

by roei914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Jan 15, 2016 -

Napleton's Volkswagen of Sanford responded

Rosalie, thank you so much for taking the time to leave this wonderful review. Atef is a vital member of our team and we’re ecstatic to hear that he provided you with the best car purchasing experience you’ve ever had! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Al Chalashtori, General Manager - 407-365-3300

January 10, 2016

Great Dealership Atef is the best of best at Napleton Volkswagen. He helps me from the beginning to the end to buy a new Jetta, 2016. He works for a customers 100% and More

by achley44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Bliss, Atef Basta
Jan 12, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you so much for taking the time to leave this wonderful review. We're excited to hear that Atef took care of you! He is a great asset and we appreciate all he does. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Al Chalashtori, General Manager - 407-365-3300

January 10, 2016

Atef is the best Working with Atef Basta is a real joy. He will be my salesman for life. He made the buying experience enjoyable and was extremely thorough in every st More

by Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Atef Basta, Lupita Hopper
Jan 12, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you so much for taking the time to leave this wonderful review. Atef is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything more that we can do please come back and see us again. Take care! Best regards, Al Chalashtori, General Manager - 407-365-3300

January 04, 2016

Awesome Service! Had a really great experience here. Atef was extremely helpful and knowledgeable. He walked me through the process of buying and told me what to expec More

by sarah17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Jan 05, 2016 -

Napleton's Volkswagen of Sanford responded

Sarah, thank you so much for taking the time to leave this wonderful review. It is delightful to hear that Atef took care of you, accommodated your needs and provided you with a really great experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Al Chalashtori, General Manager - 407-365-3300

December 20, 2015

Great service! The service Atef provided me during my visit was top notch and all of the salesmen there were very catering. Atef worked with me to find the perfect f More

by Livera01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Bliss, Atef Basta, Brianna Graham
Dec 21, 2015 -

Napleton's Volkswagen of Sanford responded

Thank you for taking the time to write this fantastic review! Atef and our team works very hard to ensure each of our customers is 100% satisfied with their experience. We look forward to working with you again! Best regards, Al Chalashtori, General Manager - 407-365-3300

October 04, 2015

Excellent service and wonderful sales person 5 star to Atef Basta he's the sales consultant in Napleton's Volkswagen of sanford,he help me to find and buy my dream car in Napleton's I was very un More

by Ahmed Mohamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Oct 06, 2015 -

Napleton's Volkswagen of Sanford responded

Your fantastic review was quite a refreshing read, Ahmed! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that Atef provided you with a well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Napleton's Volkswagen of Sanford. Kind regards, Sam Haddad, BDC Manager - 407-365-3300

October 03, 2015

Sola Rav4 Napleton Volkswagen was wonderful to deal with on every level. the sales and financing are excellent . the service from our sales Atef Basta surpassed More

by Sola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Oct 05, 2015 -

Napleton's Volkswagen of Sanford responded

Sola, thank you so much for this great review and star rating! I am pleased to hear that Atef was able to exceed your expectations. Each employee is a valued member of the Napleton's Volkswagen of Sanford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best regards, Sam Haddad, BDC Manager - 407-365-3300

September 22, 2015

Purchase of a new Passatt Even though the place was packed with customers looking for a new car we never felt as though we were not a top priority of Colette. More

by davek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colette Middlebrooks
Sep 24, 2015 -

Napleton's Volkswagen of Sanford responded

Davek, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Colette is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new Passatt! If you have any questions or concerns, please do not hesitate to come see us. Warm regards, Sam Haddad, BDC Manager - 407-365-3300

September 04, 2015

Great service! We are happy with the Nissan 2008 model car which we have just bought. Service from Atef Basta is really commendable! We really appreciate his effort More

by KaziBaig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Sep 07, 2015 -

Napleton's Volkswagen of Sanford responded

On behalf of Atef and the whole Napleton Volkswagen dealership, we want to thank you and welcome you into our family. We are extremely happy to have been able to work with you and make your vehicle needs become a reality. Please know that we are at your disposal whenever you need us. Sincerely, Kevin McGill Director of Internet Sales 407-365-3300

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