Napleton's Volkswagen of Sanford

sweet 2016 Jetta This is the SECOND time Colette has helped me find a new VW. She knows her cars and provides EXCELLENT service and follow-up. I will go back when it' This is the SECOND time Colette has helped me find a new VW. She knows her cars and provides EXCELLENT service and follow-up. I will go back when it's time for another new car. More

I am disappointed Bought a used car vehicle 2015 Mazda6 in January 2016. There is a thick film buildup around the edges of the windshield coming from windshield fluid. Bought a used car vehicle 2015 Mazda6 in January 2016. There is a thick film buildup around the edges of the windshield coming from windshield fluid. It can be distracting at times. Car is still using same fluid I bought it with. Took the car to a Mazda service auto service center closer to me, serviceman said I need to take it back to where I got the vehicle from because it needs to be taken care of. Will continue to to call Napleton VW to speak with someone and schedule an appt to bring the car in. I hope they do the right thing. I have 2 children with great credit looking to buy a car. I will return to this site after my car is fixed and enter an update. More

Thanks A really great car-buying experience. After going to a few other dealerships and getting the runaround, being left waiting etc., this was a much more A really great car-buying experience. After going to a few other dealerships and getting the runaround, being left waiting etc., this was a much more straight forward process. Atef Basta was very helpful and made the process really simple. Thank you very much Atef and everyone at Napleton Volkswagen!. More

Very Nice expirence I an a person who would normally not take the time to write a review but because Atef Basta was so helpful I had to thank him for all of his hard I an a person who would normally not take the time to write a review but because Atef Basta was so helpful I had to thank him for all of his hard work , Great job Atef but I still wish I would have got my Gift card that I was promise..... More

Had a tire problem One of my new tires from Napletons developed an annoying slow leak and I had to get it fixed in a hurry. Enter one Christian Cortez, the service mana One of my new tires from Napletons developed an annoying slow leak and I had to get it fixed in a hurry. Enter one Christian Cortez, the service manager, and he had my problematic tire repaired [ nail removed ] and plugged in 15 minutes. I have always found the service and friendly reception excellent and that on top of having purchased a VW Jetta from this dealership which has been a top vehicle. More

Very good expirience Vincent Rita is a super employee very friendly and very helpful I will give him 5 Stars Robert Aponte & Robert Tison also very friendly, general man Vincent Rita is a super employee very friendly and very helpful I will give him 5 Stars Robert Aponte & Robert Tison also very friendly, general manager help to closed the sale More

Thanks Napleton VW We recently purchased a new car from Napleton VW but it almost didn't happen. Why, because when we saw some negative reviews we were very reluctant We recently purchased a new car from Napleton VW but it almost didn't happen. Why, because when we saw some negative reviews we were very reluctant to go anywhere near the place. Against our better judgment we visited the dealership and were so glad we did! We cannot speak highly enough of the staff and in particular Atef is extremely professional, very personable and 100% customer focused. From the moment we entered, to the time we drove our new car out of the dealership we could have not been more impressed!!! Atef quickly gained our trust, he has a very warm character, very honest and is definitely not your “typical” car salesperson. In fact, he made the whole experience a real pleasure and one we won’t forget. When the time comes around to purchase another Volkswagen, we’ll be going nowhere else but to Napleton Volkswagen Again we just wanted to express our gratitude and thank Atef for everything. More

5 Stars It's an understatement for me to rate my satisfaction to 5 stars. My whole experience from initial to end was very positive. Atef Basta is very profes It's an understatement for me to rate my satisfaction to 5 stars. My whole experience from initial to end was very positive. Atef Basta is very professional, friendly, helpful and understanding. The process to purchase the car there was very simple. Robert is also very friendly and helpful. More