Napleton's Volkswagen of Sanford

"Worth the Drive" Napleton Volkswagen of Sanford and my Inventory Reduction Specialist, Ernie Sebesta comes highly recommended. My experience came with ease, comfort a Napleton Volkswagen of Sanford and my Inventory Reduction Specialist, Ernie Sebesta comes highly recommended. My experience came with ease, comfort and was very pleasant. I am well pleased with my new Passet SE and have no regrets. It was well "WORTH THE DRIVE" from Daytona Beach to Sanford. For a shopping experience you will not regret.....go see Ernie!!! More

Fantastic! If anyone is shopping for a car (new or used), I highly highly recommend Napleton's VW Sanford and Michelle Glater! My husband and I have been to seve If anyone is shopping for a car (new or used), I highly highly recommend Napleton's VW Sanford and Michelle Glater! My husband and I have been to several dealerships, worked with many sales associates, waited long LONG hours and Napleton's Sanford and Michelle were by far the BEST EVER! Michelle understood us and our situation and it felt like we connected more and more with each minute we talked! It was amazing! We may have spent a few hours at the VW dealership, but compared to the others we went to before, this was minutes. They worked with us and we got the deal we wanted and now my husband is visibly happier with our car situation (which makes me happy too!) So go see Michelle at Napleton's Sanford for the best deal on your next car! And tell her I sent you! 😉😁 More

Talk to oscar Oscar was very helpful and patient with me. Found the car I wanted, and they worked out the deal I wanted. 😀 He got me a car from the other location Oscar was very helpful and patient with me. Found the car I wanted, and they worked out the deal I wanted. 😀 He got me a car from the other location to test drive. I ended up not liking it, but he then showed me another one that I ended up liking. More

What a Joke. This is the shadiest business I have worked with so far. Unless you enjoy paying over $1000 in fees and having sales people who refuse to work with yo This is the shadiest business I have worked with so far. Unless you enjoy paying over $1000 in fees and having sales people who refuse to work with you, keep it moving. I walked in with an easy, easy, easy deal. Lost the deal because of their fees. Pretty sad business practices. The day after, they increased the price of the car and told me "it was sold." I had the VIN number and it matched the car listed. They must think everyone is really dumb. Al Chalashtori's automated response to this review is fake. He was copied on all the emails back and forth trying to make this deal happened. I don't even think he is real. More

James saved my holiday trip! My whole experience at Napleton was great. I had a tire and wheel emergency while I was out of town. I went to Napelton VW and was treated as if I pur My whole experience at Napleton was great. I had a tire and wheel emergency while I was out of town. I went to Napelton VW and was treated as if I purchased my vehicle there, or like I had been a client for years. They made me feel like family and got my issue taken care of immidiately, and I was back on the road to continue my holiday vacation. I was very concerned that I would have a hefty bill and it would ruin my trip. After I arrived, my service advisor James Barker had all of my warranty and extended coverage contracts ready to go and within a few minutes he assured me that everything would be covered and I did not need to worry. Once my vehicle was in the shop, the technician and service advisor took me to my vehicle and explained what needed to be done and what the plan was to get me going again quickly. My whole experience was top notch and would definitely recommend Napleton to a friend. In my opinion, this is the type of customer service that is going to get VW through their current TDI situation with good customer retention. Great job guys. Thanks again. More

Easy purchase , no pressure Atef assisted us with the purchase of a used 2016 Ram 1500 pickup truck. He was very knowledgeable and not pushy. Would definitely seek him out again Atef assisted us with the purchase of a used 2016 Ram 1500 pickup truck. He was very knowledgeable and not pushy. Would definitely seek him out again on my next purchase. Saved considerable amount of money driving here vs going to a Daytona dealership. More

They called me to make it right Going to the Orlando location Thursday, they followed up very quickly. Going to give them another chance. They reached out to me right away to make th Going to the Orlando location Thursday, they followed up very quickly. Going to give them another chance. They reached out to me right away to make things right. More