Napleton's Volkswagen of Sanford

I had a wonderful experience at this dealership the other day. I wasn’t sure when pulling in if I was definitely set on buying the car I was interested in. However, by the time I left, I did! Obed Ortiz was day. I wasn’t sure when pulling in if I was definitely set on buying the car I was interested in. However, by the time I left, I did! Obed Ortiz was the salesman that helped me. He was kind, professional, and just a joy to deal with. The finance and dealership manager were great as well. There wasn’t that huge sense of pressure that a lot of dealerships portray. They all let me take my pace on the decision, which ultimately was huge in me buying the car. They also went above and beyond to get the numbers where I was happy. All dealerships could learn from them on how to make a relaxed, happy, and satisfied setting for their customers. I highly recommend them and make sure to ask for Obed if visiting! More

I had a great experience in service. Danielle was very attentive to all my needs and made the experience simple and smooth. The loaner car they let me use had a full tank and was clean. I recommend this s attentive to all my needs and made the experience simple and smooth. The loaner car they let me use had a full tank and was clean. I recommend this service department for all your VW needs. Go see Danielle. More

Bad experience I made it clear I was in the market for two vehicles upfront. After purchasing the first vehicle with all the haggling and strong arming over addons I made it clear I was in the market for two vehicles upfront. After purchasing the first vehicle with all the haggling and strong arming over addons I discontinued contact and made arrangement for service at a sister location. Clearly the dealership can see my service appointments in their logs. However, they continue to badger me through the phone, text, and email. I did buy a second vehicle and drove 80 miles away to get it. Go somewhere else is all I can say. More

Had a great experience working on getting a desired vehicle with Obed Ortiz of Napleton's Volkswagen of Sanford. He was very knowledgeable and was able to answer all vehicle related questions. He's vehicle with Obed Ortiz of Napleton's Volkswagen of Sanford. He was very knowledgeable and was able to answer all vehicle related questions. He's service was exceptional. I highly recommend Obed to friends and family or anyone interested on stopping by the Volkswagen dealership. More

Great service and awesome experience! Everyone we dealt with was very friendly and really went out their way to make the numbers work for us! with was very friendly and really went out their way to make the numbers work for us! More

I am very happy with the team at Napelton’s VWObed I am very happy with the team at Napelton’s VW Obed answered all of my questions and took me out for two test drives. The whole team there went o I am very happy with the team at Napelton’s VW Obed answered all of my questions and took me out for two test drives. The whole team there went out of their way to help me. More

Obed Ortiz was knowledgeable and professional when I went to napleton. He made me comfortable and answered my many questions it was a pleasure to interact with a salesman of his caliber. to napleton. He made me comfortable and answered my many questions it was a pleasure to interact with a salesman of his caliber. More

Kurt and Thomas were wonderful!They made the journey of Kurt and Thomas were wonderful! They made the journey of leasing easy and comfortable! They were very patient and helpful. I am very grateful for th Kurt and Thomas were wonderful! They made the journey of leasing easy and comfortable! They were very patient and helpful. I am very grateful for their help More

Gwyn was great. He was knowledgeable and very easy to work with. If you are interested in a new or used VW, go see him at Napleton. work with. If you are interested in a new or used VW, go see him at Napleton. More

I am extremely happy with Napleton Volkswagen in Sanford service department and especially Danielle Bridgewater! Exceptional customer service! It’s a pleasure dealing with that dealership. Definitely recomm service department and especially Danielle Bridgewater! Exceptional customer service! It’s a pleasure dealing with that dealership. Definitely recommend their service!! More