Napleton's Volkswagen of Sanford

Danielle was great she was efficient and friendly! My service was completed quickly and correctly. I will definitely return in the future for my service needs. service was completed quickly and correctly. I will definitely return in the future for my service needs. More

If you don’t wish to get played or scam, read! Where to start, I been looking for a 2015 Honda Civic SI for a while as a graduation present for my son, unfortunately I found one with these people Terance A start, I been looking for a 2015 Honda Civic SI for a while as a graduation present for my son, unfortunately I found one with these people Terance Anderson a co-worker name Orlando who ran my credit they told me I was aproved so they went on taking $7,000.00 down payment on it and told me that the car was mines that I would receive the contract through a third party because I was buying out of state to arrange for transport of the car which I did and everything was done on my part 2 days later a Brian their manager called my husband to tell him that the car did not xxx an inspection, when before they had told me that the car passed a 50 point inspection and went on to charging dealer fee $2,400.00 soI would never buy from these unprofessional people they tell you one thing just to run your credit and they’re quick to take the down payment going on 4 days and still waiting for my money! Be careful people I’ve bought at different dealers and this is not a family or friendly oriented dealer like they say. I won’t even give them half a star. More

Shay was super nice and very attentive.She is very good at explaining everything about the vehicle. She made my first car buying very special. at explaining everything about the vehicle. She made my first car buying very special. More

Napleton Rocks! Made my car buying experience a pleasure. Luis the salesman was all about customer service and Brad the manager went above and beyond to make the d Made my car buying experience a pleasure. Luis the salesman was all about customer service and Brad the manager went above and beyond to make the deal happen. Thank you guys! More

Shay was very attentive, easy-going, and quick with the paperwork. She was very upfront and I had a pleasure buying a car because of her! paperwork. She was very upfront and I had a pleasure buying a car because of her! More

Shay is super knowledgeable and helped us make an informed decision about which car to purchase. We were quite indecisive as we were choosing between 2 models, but Shay was very patient and kind thro informed decision about which car to purchase. We were quite indecisive as we were choosing between 2 models, but Shay was very patient and kind throughout the entire process. I would give her 6 stars out of 5 :) More

Horrible Customer Service Ugly, dirty dealership. It feels like a time machine when you're inside. The music is from the Disco era, the windows have turned yellow, and there is Ugly, dirty dealership. It feels like a time machine when you're inside. The music is from the Disco era, the windows have turned yellow, and there is dust everywhere. The staff are beyond rude. The first salesperson wanted me to submit a credit app before I could even see the car I came in to test drive, then told me I was wasting his time. I walked out to the lot ad found it myself and happened to meet a much more friendly salesman out there. The car was everything I wanted, but it took me 2 days to get the deal I was looking for over the phone because of a greedy and stiff sales manager. He even tried to talk me out of buying altogether. I decided to get my own financing because of the lack of trust they created, then was reprimanded by the finance manager that I messed up his numbers by not financing with them. I bought the car, but will never be back, not even for a free oil change. More

Napleton was friendly and willing to work, the financier really did and amazing job getting the deal together favorable for both of us. I would highly recommend. really did and amazing job getting the deal together favorable for both of us. I would highly recommend. More

Michael Fuller was very helpful and knowledgeable in answering all my questions, I do not see his name here but would rate him with 5 stars. answering all my questions, I do not see his name here but would rate him with 5 stars. More

Great service and fast service from the moment I walked in.. Thank You Roxie for being so nice and polite . Will use this service person again. in.. Thank You Roxie for being so nice and polite . Will use this service person again. More