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Napleton's Volkswagen of Sanford

Sanford, FL

Overview
Employees
Reviews
Vehicles
4.5
503 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 503 reviews

August 24, 2021

Piden de down payment más del 70% como si no quisieran vender el vehículo cuando uno va ha pedir un crédito el down peyment es razonable More

by Carlos Lizardo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gregory
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Aug 26, 2021 -

Napleton's Volkswagen of Sanford responded

Carlos, agradecemos sus comentarios sobre su reciente visita. Queremos recuperar su confianza y su negocio, así que comuníquese con nosotros al (407) 365-9005. Trabajaremos con usted para resolver este asunto a su satisfacción.

July 31, 2021

Andrew was great. Made the car buying process easy and stress free. I would recommend him to any of my friends and family that are looking to buy a car. More

by Nanc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 18, 2021 -

Napleton's Volkswagen of Sanford responded

Hi Nanc, thank you for your positive review. We're glad to hear that you found Andrew here at Napleton's Volkswagen of Sanford so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 18, 2021

JT was AMAZING. He listened to my concerns and drawbacks with my current vehicle and did everything in his power to make sure I left happy and with my new vehicle! Awesome experience and Fantastic dealershi More

by Felicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Tefant
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Jun 21, 2021 -

Napleton's Volkswagen of Sanford responded

Hi Felicia, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 18, 2021

Drew did an exceptional job in making sure I understood all the features and helped me out with purchasing a vehicle making the process extremely easy! I absolutely love my new Jetta. Thank you Drew! If yo More

by sandsoldier1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnoldo Orioles
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Jan 20, 2021 -

Napleton's Volkswagen of Sanford responded

Hi, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 14, 2021

Jacob Evans is the best service advisor I've ever had. Super friendly and knowledgeable! Will definitely be back to see him in the future! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Evans
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Jan 15, 2021 -

Napleton's Volkswagen of Sanford responded

Hello, thank you so much for your feedback! Jacob will be very happy to hear about your kind words and high star rating!

January 08, 2021

The customer service here is beyond great. They were very polite and welcoming. There is a woman named Lana who works in customer service, she represents what I think every dealership’s customer service sho More

by Jaycoben Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana
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Jan 11, 2021 -

Napleton's Volkswagen of Sanford responded

Hi Jaycoben, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2021

Luis was very professional and know is job very well and very helpful the Financing department was slow and had to wait a long time to see the person one when I got in the was fast. Thanks Luis More

by pedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 07, 2021 -

Napleton's Volkswagen of Sanford responded

Hello Pedro, thank you for your kind review; we are happy to pass along your comments to Luis here at Napleton's Volkswagen of Sanford! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

December 27, 2020

My husband and I bought a Tiguan Volkswagen. We had the best experience with Gwyn! He was kind, not pushy and very knowledgeable! We are truly happy with our car buying experience with Gwyn! More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwyn Nieves
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Dec 30, 2020 -

Napleton's Volkswagen of Sanford responded

Congratulations on your new car, Jennifer! It is great to hear Gwyn was knowledgeable and pleasant to work with. We hope to see you again!

December 23, 2020

I've been going here for years and recently Danielle has been taking care of me. She's always quick to respond to inquiries and handles everything quickly. Repairs are always done correctly and quickly. More

by Conklinterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Bridgewater
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Dec 28, 2020 -

Napleton's Volkswagen of Sanford responded

Conklinterry, we strive for a high level of customer satisfaction in all aspects of our dealership, and it sounds like Danielle provided you with this wonderful service! She is a seasoned Service advisor, and we are lucky to have her here with us. We will make sure she hears of your kind words. Thank you so much for choosing Napleton's Volkswagen of Sanford as your first choice for service! Have a happy and safe new year!

December 21, 2020

Gwyn was awesome! Great sales experience at Napleton we are happy we chose VW! He was knowledgeable, friendly and helpful. We love our new Tiguan... go and ask for him. More

by Amy 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwyn
Report | Print
Dec 22, 2020 -

Napleton's Volkswagen of Sanford responded

HI Amy! Big congratulations on your beautiful new Tiguan! We truly appreciate you sharing your recent automotive experience with us! Thank you! Gwyn is very knowledgeable in all makes and models, and truly is an asset to our Sales team! We will make sure to pass along the kind words! We're thrilled that you came down to see us, and that we had the perfect new ride for you! Thank you for your business and support, and have a marvelous holiday! Safe travels.

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