Napleton's Volkswagen of Sanford

Andrew was great. Made the car buying process easy and stress free. I would recommend him to any of my friends and family that are looking to buy a car. stress free. I would recommend him to any of my friends and family that are looking to buy a car. More

JT was AMAZING. He listened to my concerns and drawbacks with my current vehicle and did everything in his power to make sure I left happy and with my new vehicle! Awesome experience and Fantastic dealershi with my current vehicle and did everything in his power to make sure I left happy and with my new vehicle! Awesome experience and Fantastic dealership! More

Drew did an exceptional job in making sure I understood all the features and helped me out with purchasing a vehicle making the process extremely easy! I absolutely love my new Jetta. Thank you Drew! If yo all the features and helped me out with purchasing a vehicle making the process extremely easy! I absolutely love my new Jetta. Thank you Drew! If you come to Napleton VW ask for Drew he is very knowledgeable and is extremely professional. He will make sure you get the vehicle you will truly enjoy. More

Jacob Evans is the best service advisor I've ever had. Super friendly and knowledgeable! Will definitely be back to see him in the future! Super friendly and knowledgeable! Will definitely be back to see him in the future! More

The customer service here is beyond great. They were very polite and welcoming. There is a woman named Lana who works in customer service, she represents what I think every dealership’s customer service sho polite and welcoming. There is a woman named Lana who works in customer service, she represents what I think every dealership’s customer service should be like. She was very polite, very helpful and she had a great positive attitude. I got all good vibes from this place. I work in healthcare so I know good customer service when I see it. (Excellent Customer Service would definitely recommend) More

Luis was very professional and know is job very well and very helpful the Financing department was slow and had to wait a long time to see the person one when I got in the was fast. Thanks Luis very helpful the Financing department was slow and had to wait a long time to see the person one when I got in the was fast. Thanks Luis More

My husband and I bought a Tiguan Volkswagen. We had the best experience with Gwyn! He was kind, not pushy and very knowledgeable! We are truly happy with our car buying experience with Gwyn! best experience with Gwyn! He was kind, not pushy and very knowledgeable! We are truly happy with our car buying experience with Gwyn! More

I've been going here for years and recently Danielle has been taking care of me. She's always quick to respond to inquiries and handles everything quickly. Repairs are always done correctly and quickly. been taking care of me. She's always quick to respond to inquiries and handles everything quickly. Repairs are always done correctly and quickly. More

Gwyn was awesome! Great sales experience at Napleton we are happy we chose VW! He was knowledgeable, friendly and helpful. We love our new Tiguan... go and ask for him. are happy we chose VW! He was knowledgeable, friendly and helpful. We love our new Tiguan... go and ask for him. More

I went to the dealership today to get an appointment to get a light bulb changed. The gentleman in the service department offered to get me in soon if I wanted to wait. At the completion of the service whe get a light bulb changed. The gentleman in the service department offered to get me in soon if I wanted to wait. At the completion of the service when the coupon I received in the mail was giving him a problem he graciously with no excuse or further discussion gave me an unexpected Christmas gift. Love this dealership always so kind, efficient and the customer service is above and beyond each time I go there! I look forward to a continued working relationship I am so grateful that each and every visit is a stress free positive experience! A heartfelt thank you! More