Napleton's Volkswagen of Orlando

Excellent Sales Team with Great Customer Service My husband and I have been in the market for a 2nd vehicle for several months. We received an advertisement for Napleton's VW to win a prize if our n My husband and I have been in the market for a 2nd vehicle for several months. We received an advertisement for Napleton's VW to win a prize if our numbers matched, so we went in. Not only did we win a prize, but we found the most beautiful Nissan Maxima with the help of Matthew Earle. It was 8:30pm and Matt let us take it out for a test drive and stayed until we came to a price we could work with. He and Yohan Lee were so happy and eager to work with us, that with 24 hours of test driving the Maxima, we were driving off the lot with a great interest rate and extended warranty package at an extremely affordable monthly payment. Matt and Yohan knew we really wanted this car and went above and beyond to get us in it. I will refer anyone to Matt if they are looking for a new/used vehicle. There's a huge selection to choose from. Thanks guys, we LOVE our Maxima!!! More

Every one was very helpful and quick. Joseph was very good. Joseph Birge was very professional. He helped me and took personal care of helping me get my car. I had had my eye on this particular car for one mo Joseph Birge was very professional. He helped me and took personal care of helping me get my car. I had had my eye on this particular car for one month, and was happy to see that it had not been sold. I quickly went there and said, " this car is meant for me, I know it!" Joseph said, " then it's yours!" He wanted to help me, he wanted to work and he wanted to make money as well as see me, a single mom, get into a better car. I've been to car dealerships where they are rude and it is so obvious that they do not want to help people nor make money. Some dealerships are ready to say, "no you cannot be helped here." As if to say you are not good enough for them. Not so at this place! More

My first car in the US I came to Orlando FL to study at Fullsail University and I really needed a car to move here. I went to Napleton Volkswagen as my first option and the I came to Orlando FL to study at Fullsail University and I really needed a car to move here. I went to Napleton Volkswagen as my first option and the sails person was so nice to us that a month later I went back and bought my car there. More

Joseph Great service I was impressed with the time and courtesy I ewceived from Joseph . He was very knowledgeable and helpful. He has my endorsement to l my friends. I was impressed with the time and courtesy I ewceived from Joseph . He was very knowledgeable and helpful. He has my endorsement to l my friends. More

Joseph Birge very knowledgable Clean, friendly dealership. Joseph was welcoming, attentive and very knowledgeable about the car I bought and services offered. Dealership was going t Clean, friendly dealership. Joseph was welcoming, attentive and very knowledgeable about the car I bought and services offered. Dealership was going through a computer program conversion so there was an unforeseen delay. More

Friendly people My sales person Joseph Birge was really nice and professional. No pressure to buy, Nice people, Clean building, Good selection of cars, and they worke My sales person Joseph Birge was really nice and professional. No pressure to buy, Nice people, Clean building, Good selection of cars, and they worked with me. I got a Great deal. More

Excellent I visited three dealers in one weeks time, and just when I was going to quit because of the lack of professionalism and consideration, I gave Napleton I visited three dealers in one weeks time, and just when I was going to quit because of the lack of professionalism and consideration, I gave Napleton VW a chance. Glad I did from the moment you enter the dealership you feel there sense of respect and care for you. Their salespersons have such great knowledge of all their vehicles which makes it easy to make the right choice. I will recommend this dealership to everyone. PS. A special thanks to Joseph Birge, his assistance and knowledge made it easy to chose the right car and make the best choice for us More

We had a very good experience at Napleton Volkswagon. Aryton Shaffer provided excellent service. He took his time to ensure we were completely satisfied. He explained the features of the car very well and Aryton Shaffer provided excellent service. He took his time to ensure we were completely satisfied. He explained the features of the car very well and answered all our questions. We would definitely recommend him and Napleton VW our family and friends. More

This is a fair and very good dealer, very knowledgable Just bought a new car there. You get fair prices and they have very knowledgable and friendly personnel. These guys know there cars. Excellent financi Just bought a new car there. You get fair prices and they have very knowledgable and friendly personnel. These guys know there cars. Excellent financing manager. The interior of the dealership is very modern. Good service. More

Wow!!!! Joseph Birge was my sales rep. From the moment we walked in to the time we left Joseph was extremely attentive to our needs. He made our deal go smoot Joseph Birge was my sales rep. From the moment we walked in to the time we left Joseph was extremely attentive to our needs. He made our deal go smoothly and for me buying a car is very stressful, but the team here at Napleton really were comforting. Thank you Joseph! More