Napleton's Volkswagen of Orlando

Pretty awesome! John was great with listening to what I was looking for and helped me get exactly what I wanted! Great salemen! I would definitely go again for my nex John was great with listening to what I was looking for and helped me get exactly what I wanted! Great salemen! I would definitely go again for my next car there! More

10 stars! Most amazing team! So honest straight forward and trustworthy never felt in any I was being taken for a ride! No hassles just an awesome experience f Most amazing team! So honest straight forward and trustworthy never felt in any I was being taken for a ride! No hassles just an awesome experience from Mariana to Manny, to Tito and of course Joseph!!! More

Experience was fast and friendly and very painless! Fast, Friendly, and Painless! I LOVE MY NEW BEETLE! Thank you Jeffery! Great BIG thanks to the whole Napleton VW for an awesome experience! 😊Thank yo Fast, Friendly, and Painless! I LOVE MY NEW BEETLE! Thank you Jeffery! Great BIG thanks to the whole Napleton VW for an awesome experience! 😊Thank you More

Patient, kind and complete life savers! Last October I bought my first car, a Cardinal Red Volkswagen Jetta SE went from here to NYC on my birthday to go somewhere I've never been. Four days Last October I bought my first car, a Cardinal Red Volkswagen Jetta SE went from here to NYC on my birthday to go somewhere I've never been. Four days ago an accident would total it. With Jeffery and his fellow teammates they all helped roommate sure I was taken care of and was above all extremely pleased. The staff here are kind, diligent and do there very best. Thank you, I love my new Jetta!! More

Last minute Appointment I called to bring my Golf in for the recall and was advised to just come in as soon as possible and they would take care of my vehicle. I didn't even I called to bring my Golf in for the recall and was advised to just come in as soon as possible and they would take care of my vehicle. I didn't even need to schedule an appointment prior to coming in. Great service here at Napletons VW. Thank you More

Great car buying experience Had a great experience recently when trading in a vehicle and purchasing a used VW from Napleton! Very friendly and easy to work with sales staff and Had a great experience recently when trading in a vehicle and purchasing a used VW from Napleton! Very friendly and easy to work with sales staff and would purchase from this dealer in the future for sure! Would have gave them 5 out of 5 stars but was kinda turned off a little when it came to paperwork. Instead of allowing me as the customer to fill out the survey about my experience the dealership took upon themselves to fill it out for me with all 10's and then had me sign it. I would have most likely given all 10's but that is up to me, not the dealership to assume I would. More

Great Buying Experience!!!!! I had a very good experience working with this group of experienced professionals. I would definitely recommended this dealership to anyone looking t I had a very good experience working with this group of experienced professionals. I would definitely recommended this dealership to anyone looking to buy a new or used. This dealership gives you a great Buying experience with a fair deal, they work together as a team to take care of the guest. More

Wonderful experience! This dealership is absolutely PHENOMENAL! My sales rep Kevin Nguyen was extremely pleasant. Joseph Birge is the absolute best!! He worked very hard to This dealership is absolutely PHENOMENAL! My sales rep Kevin Nguyen was extremely pleasant. Joseph Birge is the absolute best!! He worked very hard to get my finance well below the numbers I was even looking to have! They knew where I wanted to be & made it happen!!!!! I would highly recommend working with Joseph when you go in for a new car! Without a doubt I would purchase here again! Ashley Rios is also an absolute pleasure to communicate with via email! I wasn't able to make it in for about a week so she kept an eye out for the car I wanted (and bought!!!) More

Above and Beyond My mom and I broke down a mile or so from the dealership and Ian the sales manager sent Jeff to pick my Mom up and take her safely to the dealership w My mom and I broke down a mile or so from the dealership and Ian the sales manager sent Jeff to pick my Mom up and take her safely to the dealership while I awaited the tow. Once I got to the dealership Jeff had everything 90% taken care of, and we were out the door with the car in 30 minutes. The location close at 9, and we did not arrive until 9:30, Tito, Ian and Jeff stayed and made sure everything was taken care of. Great job guys, you went above and beyond! More