Napleton's Volkswagen of Orlando

My experience at Napletons Volkswagen My husband and I went to purchased a car 10 days ago ..Our experience was amazing we have the most talented and friendly salesman Bradly. We just want My husband and I went to purchased a car 10 days ago ..Our experience was amazing we have the most talented and friendly salesman Bradly. We just want to say many thanks to Bradly for his hard work and dedication .So ...to all the people out there if you're planning to buy a car please go and see Bradly I truly recommend him . More

One of the Best Dealerships I have ever done Buisiness with! This place was amazing!!! I was a Sales Manager for a Dealership up in NY for 12yrs and this place was professional and all the staff was extremely ni This place was amazing!!! I was a Sales Manager for a Dealership up in NY for 12yrs and this place was professional and all the staff was extremely nice. If you are in need of a Vehicle please get ahold of these guys at Napleton... Ask for John!!!!! More

Wasting time with spam & they tried to sell me everything The service was great, they were very courteous in person. However, now that I've had the oil change, I've been reentered for a barrage of email a The service was great, they were very courteous in person. However, now that I've had the oil change, I've been reentered for a barrage of email and snail mail so that I can't forget this place exists. I've already repeatedly opted out of Sirius XM calls, emails and letters. When I called Sirius XM, just out of curiosity, we confirmed my suspicion that I'm not even capable of having satellite radio, yet they still procede to send me ads, and it is because Napleton clearly sends your information in to them when you have a checkup, just as a reminder. I had already adressed this once, VW has some kind of partnership for kickbacks for enrollments, and Sirius XM then proceeds to do all manner of tomfoolery with you credit card information according to consumer reports. I also get plenty of advertisements from Napleton VW, suggesting I go to places like Miami to get my service checkup... this is such a waste of time, and it's just a nuisance that I don't have time to put up with. I called them recently about the Sirius XM, they said, 'we're so sorry, this never happens, we'll get that taken care of right away...' and I just received this letter about my next oil change. I specifically requested not to be advertised to during the service, I said, 'DO NOT CONTACT ME I WILL CONTACT YOU IF I NEED ANYTHING, AND DO NOT SHARE MY INFORMATION'. I said that to avoid this very situation. They apparently don't have that capability, as the bot in the back is programmed to use my information as they will. I want to stress that this review is not the fault, nor a reflection of the employess I dealt with, but I'm pretty sure that any negative reviews reflect directlly on them, so they ask you to kindly review them and blah, blah.. they were great, but your policies are abhorent and I want nothing to do with you from here on. Hopefully this will get your attention! More

Great sales man with a complicated financial department Nelson was a great sales guy, he did everything possible to make this a great car buying experience. There were some bumps in the financial department Nelson was a great sales guy, he did everything possible to make this a great car buying experience. There were some bumps in the financial department but it was overall a good journey. Highly recommend! More

Very accommodating people .Took the car in. Did what was needed. Cleaned it and gave it back. All on time and as agreed. J Barker, the tech and the livery person all perform .Took the car in. Did what was needed. Cleaned it and gave it back. All on time and as agreed. J Barker, the tech and the livery person all performed. More

CONARTISTS DONT GO These people are THE worst dealership I have ever had to deal with. I had gone there one two separate occasions with two different parties and both ti These people are THE worst dealership I have ever had to deal with. I had gone there one two separate occasions with two different parties and both times we stormed out of there in utter disbelief at how unprofessional these people are. The finance manager is a complete fake, xxxxxxxxxxx, all they want to do is rip you off and if they can't then they don't make the deal happen. Please don't go here, there's so many other dealerships to go to. SKIP THIS ONE More

Great all around! Great all around, great choice, no hassle or pressure, we felt very comfortable here. Special mention to Ian and Raphael, could. It have been more cou Great all around, great choice, no hassle or pressure, we felt very comfortable here. Special mention to Ian and Raphael, could. It have been more courteous, friendly and were fun to work with! More