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Napleton's Volkswagen of Orlando
Orlando, FL
397 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 397 reviews
July 26, 2023
Found the vehicle on truecar then called the dealership Everyone was very accommodating, especially our salesman Jean D Haiti Also the Duncan e department and the manager made me feel as thoug dealership Everyone was very accommodating, especially our salesman Jean D Haiti Also the Duncan e department and the manager made me feel as though my concerns were being heard and addressed Even though it was a long process I am pleased with the outcome Thank you for helping me with my car! More
by jambuck57
Employees Worked With
Jean
July 15, 2023
Today I worked with Will Boza on the purchase of a new id4. Overall experience was excellent. id4. Overall experience was excellent. More
by David.perella
June 27, 2023
Amazing experience. Fast, efficient and great service. Friendly staff, and very knowledgeable. Would come again for my future purchase Fast, efficient and great service. Friendly staff, and very knowledgeable. Would come again for my future purchase More
by Sacevedob
Employees Worked With
Will Boza
May 29, 2023
I appreciated the no haggle pricing. Our salesman Jean was attentive and very transparent. After having experienced a few other dealerships, we are glad to have made this one our final d Our salesman Jean was attentive and very transparent. After having experienced a few other dealerships, we are glad to have made this one our final destination! More
by Tashynss
Employees Worked With
Jean D'haiti
May 29, 2023
Worst experience I ever had buying a car. Finance manager just pulled numbers out of the air. I purchased a car i wasn't looking at and then a week later found out I could of gotten the vehic Finance manager just pulled numbers out of the air. I purchased a car i wasn't looking at and then a week later found out I could of gotten the vehicle I was interested in with trading the 2 cars in. I got screwed out of the tax money because the finance manager kept saying the numbers.wont work. Would never recommend this dealer to anyone very disappointing. I purchased 3 cars here in the past guess that doesn't mean to them helping a repeat customer. They lost my business. More
by Keith
Employees Worked With
Tito
May 15, 2023
Niyi is my salesman & he was wonderful to work with. He was so patient, helpful & made buying a car a very positive experience. He was so patient, helpful & made buying a car a very positive experience. More
by Kristin
Employees Worked With
May 11, 2023
Fantastic experience at Napleton. Niyi was incredibly helpful in my whole process of getting my new car. Niyi was incredibly helpful in my whole process of getting my new car. More
by chandlerctorres
Employees Worked With
