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Napleton's Volkswagen of Orlando

Orlando, FL

4.7
396 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 396 reviews

December 31, 2017

Professional and fair new car purchase We worked with Kyle B at Napleton to buy a new Passat. At no time during our experience did Kyle pressure us to close a deal, which is very important More

by MFGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Byram
Jan 02, 2018 -

Napleton's Volkswagen of Orlando responded

We're glad to hear our Staff took such great care of you! We'll be sure to pass this on to Kyle! We hope we can continue to be of service to you down the road!

December 29, 2017

Kyle Byram Kyle was great. Very knowledgeable and not overly pushy. I love the car and look forward to doing business here in the future! Thanks again! More

by Ktw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Byrum
Dec 31, 2017 -

Napleton's Volkswagen of Orlando responded

Thank you again for the great review!

October 20, 2017

Poor service center I brought my vechical in for an diagnosis test. The issue was do to the park brake light and notification sound coming on while I am driving. The issu More

by Charles1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Gross
October 18, 2017

Quote from GM Ian Riding, "We get sued all the time." My review is for my sales person Jeffery and the Finance Manger Tito Both are amazing to work with. They both go above and beyond when their hands are More

by patches520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tito, Jeffrey Eller, Ian Riding
October 15, 2017

Great Experience Dokata was very professional and never made us feel pressured during our whole car buying experience. I would recommend this auto dealership to anyo More

by Squid
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Welbourn
October 14, 2017

Excellent experience I highly recommend this place for your new vehicle ask for Dakota Wellbourn salesman friendly,helpful and knowledgeable. I will come back in the futur More

by Johanna27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Wellbourn
September 22, 2017

AWESOME EXPERIENCE! Dakota was a pleasure to work with! The dealership was extremely clean and the service was absolutely superb. Everything was very streamlined and wen More

by Vwfan3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Welbourn
September 22, 2017

Stellar customer service! I came into the dealership a few days ago and from the second I walked into the door until the time I left, the service exceeded even my highest expec More

by Passatlover13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dakota
September 22, 2017

Fantastic place! This location is by far the best VW dealer I have been to. The staff is kind and helpful, and the salesman I had was awesome! Dakota had extensive kno More

by Cthrailk12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota welbourn
September 01, 2017

Happy Customer My Wife and i were looking to upgrade our Jetta to an SUV so we went to napleton to take a look. We worked with Jeff and found a brand new tiguan SEL. More

by ChrisDruschel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Eller, Ian Riding
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