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Napleton's Volkswagen of Orlando
Orlando, FL
396 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 396 reviews
March 07, 2018
Good experience Alejandro took care of me.. and it was a good deal I would recommend people to come and do business with alejandro he a friendly person Alejandro took care of me.. and it was a good deal I would recommend people to come and do business with alejandro he a friendly person More
by Rosandre Barrett
Employees Worked With
Alejandro
March 02, 2018
Excellent No Hassle Process I enjoyed working with the team at Napleton to procure a new vehicle (Used Audi). They were friendly, made it easy and processed everything real quic I enjoyed working with the team at Napleton to procure a new vehicle (Used Audi). They were friendly, made it easy and processed everything real quick. More
by bobgio
Employees Worked With
Jeffrey Eller
February 26, 2018
2018 VW Tiguan Had went to David Maus VW winter park first and felt like was getting screwed around. Came here and our sales person was “Kyle B” and sales manager wa Had went to David Maus VW winter park first and felt like was getting screwed around. Came here and our sales person was “Kyle B” and sales manager was “Ian” they were amazing and straight forward and found out David Maus never even submitted a credit check or contacted VW and expected us to pay $700 a month. But here at napleton “Ian” contacted VW made our trade in and a drastically cheaper monthly payment were we were happy. Kyle was such an amazing sales guy and very family oriented as we brought a 6yr old and while we did paperwork and everything else he kept him entertained, “Kyle for the babysitter of the year award” Hands down recommend this dealership!!!!! More
by Joe
Employees Worked With
Kyle Byram, Ian Riding
February 24, 2018
GTI purchase Tom is extremely knowledgeable and patient. The used car purchase experience was awesome at Napleton VW with Tom’s assistance. I will recommend Naplet Tom is extremely knowledgeable and patient. The used car purchase experience was awesome at Napleton VW with Tom’s assistance. I will recommend Napleton VW to anyone looking to purchase a quality car. More
by Rorykvar
Employees Worked With
Ian Riding, Tom Schellenberg
February 19, 2018
Smoothest Car Purchase Ever!!! Thank You Jeff!!! Jeffrey Eller was pleasure to deal with, he listened to our needs and went beyond the call of duty to help us get in and out as quickly as possible.. Jeffrey Eller was pleasure to deal with, he listened to our needs and went beyond the call of duty to help us get in and out as quickly as possible.. We love our new Passat and highly recommend Napleton's Volkswagen of Orlando and Jeff Eller to anyone in the market for a new car.. More
by LisatheHappyCustomer
Employees Worked With
Jeffrey Eller, Abi Dorta
February 12, 2018
Service with a smile see Kyle Went shopping around for cars with my wife first person I met was Kyle Bryam funny guy. He was really helpful took a lot of time showing multiple car Went shopping around for cars with my wife first person I met was Kyle Bryam funny guy. He was really helpful took a lot of time showing multiple cars, will definitely recommend seeing Kyle if you need to buy a car. More
by Akash maharaj
Employees Worked With
Kyle Bryam
February 11, 2018
Always go to Napleton... never anywhere else! If you want a laid back guy to help you through your car buying process- go to Kyle Byram! Instantly less stressful atomosphere with him helping. If you want a laid back guy to help you through your car buying process- go to Kyle Byram! Instantly less stressful atomosphere with him helping. More
by Rolltide
Employees Worked With
Byram, Kyle
February 09, 2018
Great service Great dealership! My Sales Rep, Nelson, was a pleasure to work. Felt no pressure to purchase. I am happy with my purchase from Napleton VW. Great dealership! My Sales Rep, Nelson, was a pleasure to work. Felt no pressure to purchase. I am happy with my purchase from Napleton VW. More
by Samuel Luzzi
Employees Worked With
Nelson Mateo
February 03, 2018
Beware of unscrupulous service Dept After telling service Dept that I had already put new wipers and cabin filter they call to tell me I need new cabin filter and wiper blades. The servi After telling service Dept that I had already put new wipers and cabin filter they call to tell me I need new cabin filter and wiper blades. The service manager called me a liar. Go to a quick service center. More
by Keithb
Employees Worked With
Rick Hiers
January 30, 2018
Ask for Kyle The dealership was nice and I highly recommend Kyle, he was very helpful and friendly. See Kyle if ur looking for new or pre-owned VW The dealership was nice and I highly recommend Kyle, he was very helpful and friendly. See Kyle if ur looking for new or pre-owned VW More
by AL 1978
Employees Worked With
Kyle Byram
