Napleton's Volkswagen of Orlando | Page 25

ALL WITH A PHONE CALL Picked up a car on their website, told them what I can do for payments, THEY GOT IT DONE IN MATTER OF HOURS, Jeffrey Eller picked me up at my home an Picked up a car on their website, told them what I can do for payments, THEY GOT IT DONE IN MATTER OF HOURS, Jeffrey Eller picked me up at my home and explained ? I had professionally , efficiently and effectively. Made my leasing simple and easier. More

First Time Buyer I had an amazing experience as a first time buyer. Carlos was extremely thorough and I couldn't have asked for a better consultant! The sales team did I had an amazing experience as a first time buyer. Carlos was extremely thorough and I couldn't have asked for a better consultant! The sales team did everything in their power to make sure I got what I wanted while maintaining the same target price. I'm absolutely in love with my new car! More

Awesomely Extraordinary Service We had such a great time! What a great way to start our new life. Jeff went out if his way to accommodate us. I’ve been places where it takes half th We had such a great time! What a great way to start our new life. Jeff went out if his way to accommodate us. I’ve been places where it takes half the day! We were in and out in under two hours! The whole atmosphere of the dealership was kind and pleasant. They didn’t rush us in any way, they weren’t pushy. They helped us without hovering. All in all the most pleasant experience I’ve ever had! Now if I only needed another car!? More

Car buying process Having multiple people work on my deal made things a bit complicated. Niyi was very helpful and straight forward but the second guy gave information t Having multiple people work on my deal made things a bit complicated. Niyi was very helpful and straight forward but the second guy gave information that was either incomplete or inaccurate making the car buying process more stressful than it had to be. Also Josh Wofford who runs the paperwork area was very friendly and helpful when finalizing the deal. More

Amazing car dealer and friend who takes great care of you Orlando Reyes not only provided me with the best car and best price, but he also treated me as a good friend. With his experience and his sense for hi Orlando Reyes not only provided me with the best car and best price, but he also treated me as a good friend. With his experience and his sense for his customer´s needs and wishes, I felt in best hands at all times. Orlando stands out with his professional and caring attitude. Even after buying the car, I could and I can always rely on his help, support, and advice. I highly recommend him to everyone and I am incredibly thankful for everything he did for me. More

Jeff,Nelson Abi: From the beginning To the end of the purchase I was very well pleased by Jeff,Nelson and Abi.this great team of professionals took the time to make th From the beginning To the end of the purchase I was very well pleased by Jeff,Nelson and Abi.this great team of professionals took the time to make this experience very outstanding More

New car experience Jeff and Yogi made this purchasing experience amazing. The customer service exceeded our expectations beyond belief. The dealership as a whole is very Jeff and Yogi made this purchasing experience amazing. The customer service exceeded our expectations beyond belief. The dealership as a whole is very friendly and welcoming. I highly recommend new or used car buyers to shop at Napleton. More

New Atlas! Friendly service and an awesome new car! We had been looking at several mid sized SUVs with a 3rd Row. One we drove the Atlas, we knew this was it. Pl Friendly service and an awesome new car! We had been looking at several mid sized SUVs with a 3rd Row. One we drove the Atlas, we knew this was it. Plus, we’re a VW family already! Thanks! More

They kept their promise I had just been told that I needed 1,300 hundred dollars of repairs on my matrix. I made an appt. At firestone for 7 a.m. the next morning. As I fixed I had just been told that I needed 1,300 hundred dollars of repairs on my matrix. I made an appt. At firestone for 7 a.m. the next morning. As I fixed lunch I was half paying attention to the TV. A Napleton ad came on. I thought, what the heck, maybe I'll go down before work. I'm glad I did. They put me in a 2019 Jetta. The color is muy caliente! Habanero- orangish red. Tajay, my salesman, is new to the game with a bright future in sales. Although he is young he's very polished and sincere. His mentor, Jeff, is old school and quite knowledgeable. They complemented each other well. I have more room, better gas mileage, a huge trunk and a plethora of safety features I've never had before. I will miss Bessie, but sometimes you just have to let go. More

Great Customer care. I was well taken care of at this facility. The management was very courteous and made it seem so easy. A truly great customer service. I had a great I was well taken care of at this facility. The management was very courteous and made it seem so easy. A truly great customer service. I had a great time. More