Back

Napleton's Volkswagen of Orlando

Orlando, FL

4.7
396 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
Contact Dealership

12700 E. Colonial Dr.

Orlando, FL

32826

Directions

By Type

Showing 396 reviews

April 09, 2019

Excellent sales and service Purchasing a car was straightforward and easy. Service and parts were very helpful with a big job I needed to do and didn't put up a fuss about workin More

by Robert10golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Eller, Boma Pokima
Apr 18, 2019 -

Napleton's Volkswagen of Orlando responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Robert. Thank you again for choosing Napleton's Volkswagen of Orlando and we hope to see you again!

April 09, 2019

Great service Going into buying my first car was a terrifying experience I went by myself and was very apprehensive about the whole thing due to a previous car buyi More

by BJStone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Bell
Apr 17, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new car! It is great to hear Carlos was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

April 08, 2019

Great experience I would highly recommend this dealership. Andrew was the salesman and he was professional in every way. He he was extremely friendly and provided exce More

by Nancy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Pope
Apr 18, 2019 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us, Peter! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 08, 2019

Great Service Napleton’s Volkswagen of Orlando, is a great establishment with excellent customer service when I purchased my car, never had buying a car go so smoot More

by Ezra25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Chalashtori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Wofford, Charissa Henry, Boma Pokima
Apr 18, 2019 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us, Ezra! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 04, 2019

Great Experience !! Buying a car is stressful enough. My experience did not start out well, but the sign of a great company is to take a bad situation and turn it into a More

by francesca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Eller
Mar 12, 2019 -

Napleton's Volkswagen of Orlando responded

We're glad to hear our Staff took such great care of you, Francesca! We hope we can continue to be of service to you down the road!

February 09, 2019

Purchase of Jetta - Great! I had a very good experience with Niyi and Luis. They were very professional, friendly, courteous, and detailed with the entire process. Niyi and Luis More

by cmartgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto
Feb 12, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new vehicle! We're happy to hear Niyi & Luis we're able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

December 28, 2018

Jeff, Luis, and Joshua were fantastic Sales consultants Jeff and Luis and finance manager Joshua did a fantastic job on this sale of a new VW! They were friendly, helpful, fast, and clear More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis and Joshua , Jeffrey Eller
Dec 31, 2018 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us, Customer! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 12, 2018

Excellent Assistance The assistance I received while shopping for a new car at Napleton's Volkswagen of Orlando was excellent. The salesperson I worked with was Carlos Ni More

by HDM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us, Hdm! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 28, 2018

Amazing! Best dealership experience! Carlos and Jeffrey were amazing, making me feel comfortable throughout the whole interaction. I’m in love with my 2019 V More

by Jaris31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Eller
November 18, 2018

Love our Tiguan! Napleton was so nice and friendly and helped us find the exact Tiguan we wanted. Can’t thank Carlos and Jeff enough for all their help! We highly reco More

by heatheraxid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Eller, Brad Hoffman
Nov 21, 2018 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new car, Heather! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

...
24
...