Napleton's Volkswagen of Orlando

Excellent sales and service Purchasing a car was straightforward and easy. Service and parts were very helpful with a big job I needed to do and didn't put up a fuss about workin Purchasing a car was straightforward and easy. Service and parts were very helpful with a big job I needed to do and didn't put up a fuss about working with me on price. More

Great service Going into buying my first car was a terrifying experience I went by myself and was very apprehensive about the whole thing due to a previous car buyi Going into buying my first car was a terrifying experience I went by myself and was very apprehensive about the whole thing due to a previous car buying (or lack thereof) experience that gave me a negative outlook on the whole experience, fortunately for me everyone I spoke and dealt with at Napleton's Volkswagen of Orlando was wonderful and nothing but helpful and professional. I felt confident in purchasing a car and didn't feel like I was being ripped off or that was being taken advantage of or pressured into buying a car. The staff here were all so wonderful and I couldn't have asked for a better experience if I had tried. Cameron, the salesmen who helped me with my purchase was professional, and very pleasant to deal with I would definitely recommend anyone who is in the market for a new car look into purchasing from them. More

Great experience I would highly recommend this dealership. Andrew was the salesman and he was professional in every way. He he was extremely friendly and provided exce I would highly recommend this dealership. Andrew was the salesman and he was professional in every way. He he was extremely friendly and provided excellent customer service. Chris the sales manager went out of his way to help me get exactly what I wanted. By far the best car buying experience that I have ever had. I will recommend this dealership to everyone I know. More

Great Service Napleton’s Volkswagen of Orlando, is a great establishment with excellent customer service when I purchased my car, never had buying a car go so smoot Napleton’s Volkswagen of Orlando, is a great establishment with excellent customer service when I purchased my car, never had buying a car go so smooth. Josh Wofford, the finance manager, especially helped me out in navigating and finishing my deal. More

Great Experience !! Buying a car is stressful enough. My experience did not start out well, but the sign of a great company is to take a bad situation and turn it into a Buying a car is stressful enough. My experience did not start out well, but the sign of a great company is to take a bad situation and turn it into a exceptional experience. Chris Leone made sure that I did not drive away without the car I came in for. He listened to my frustrations and turned around my car purchase around & I am so grateful, I bought a wonderful car !! Chris did what ever he needed to, in order for me to drive away in my car. Jeffrey Eller was my sales consultant, and went way and beyond his call of duty to make sure that my rental car was returned and, even, topped it off with gas. He calmed my nerves when I called him at 11:30 at night because I left the car rental on the lot, so that I could drive my new car home. Anyone looking for a car, please go to this location and ask for Jeffrey Eller. And stop in to see Chris. Thank you so much for all your assistance.. FZ More

Purchase of Jetta - Great! I had a very good experience with Niyi and Luis. They were very professional, friendly, courteous, and detailed with the entire process. Niyi and Luis I had a very good experience with Niyi and Luis. They were very professional, friendly, courteous, and detailed with the entire process. Niyi and Luis called a couple of days after the purchase to follow up and assure everything was well with the vehicle as well to remind me to bring in the vehicle for the Xzilon service. Great customer service, and sense of humor. Enjoying everyday my new car! More

Jeff, Luis, and Joshua were fantastic Sales consultants Jeff and Luis and finance manager Joshua did a fantastic job on this sale of a new VW! They were friendly, helpful, fast, and clear Sales consultants Jeff and Luis and finance manager Joshua did a fantastic job on this sale of a new VW! They were friendly, helpful, fast, and clear. Very happy with their help with my purchase. More

Excellent Assistance The assistance I received while shopping for a new car at Napleton's Volkswagen of Orlando was excellent. The salesperson I worked with was Carlos Ni The assistance I received while shopping for a new car at Napleton's Volkswagen of Orlando was excellent. The salesperson I worked with was Carlos Nieves. Mr. Nieves answered all my questions in a calm and patient way. I was extremely pleased with the attention Mr. Nieves gave me during my time at the dealership. More

Love our Tiguan! Napleton was so nice and friendly and helped us find the exact Tiguan we wanted. Can’t thank Carlos and Jeff enough for all their help! We highly reco Napleton was so nice and friendly and helped us find the exact Tiguan we wanted. Can’t thank Carlos and Jeff enough for all their help! We highly recommend them! More