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Napleton's Volkswagen of Orlando

Orlando, FL

4.7
396 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 396 reviews

April 25, 2019

Outstanding customer service I had a wonderful experience and I will definitely be using them in the future. The customer service was outstanding, fast and friendly. Brian Brewste More

by Dbrookins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Brewster
Apr 29, 2019 -

Napleton's Volkswagen of Orlando responded

Here at Napleton's Volkswagen of Orlando, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 25, 2019

Service Bryan Brewster is ‘Extremely Excellent’ as he manages the service on my car in his most ‘SUPERLATIVE’ way! Thank you Mr. Brewster for all you do for More

by Speedster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Brewster
Apr 29, 2019 -

Napleton's Volkswagen of Orlando responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

April 20, 2019

Great Service Adrian was great! We showed up after walking out of 3 other dealers . There were no games and no pressure; AND we didn’t have to sit in the dealer all More

by BarbieBrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Aponte, Jeffrey Eller
Apr 25, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new car! It is great to hear Adrian was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

April 20, 2019

Amazing people It's been a wonderful experience coming to Napleton vw of Orlando. Adrian and Niyi where very helpful and made me feel like apart of the family. I wou More

by One Mbiriza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
Apr 25, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new car! It is great to hear Niyi was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

April 16, 2019

Great customer service Thank you Adrian, Chris, and Fred for making my car buying experience go by smoothly. This has truly been an exceptional experience buying a car More

by Dmeehan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Aponte
Apr 20, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

April 13, 2019

Service I recommend VW look for Marianne Maldonado great customer service and focus and determine. She is excellent in her work. It shows that she knows a More

by Vivi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne Maldonado
Apr 20, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new vehicle! We're happy to heat Marianne was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

April 13, 2019

Best way to buy Sales department. Luis was very helpful and professional. He make the process easy for me and my family. I definitely recommend this place to buy. More

by Ennairam Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto
Apr 20, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new vehicle! We're happy to hear Christopher was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

April 13, 2019

Excellent Service! We've been searching for a pre-owned Nissan Titan. This dealership had more inventory than any Nissan dealership we've visited and far better service. More

by Lreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
Apr 20, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new car! It is great to hear Niyi was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

April 13, 2019

Happy. Extremely happy how the sales rep Marianne, Maldondo and Luis , Soto took care of me. They made my experience at Napleton Volkswagon of Orlando very c More

by Pepis370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne,Maldonado / Luis,Soto.
Apr 20, 2019 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Orlando

April 12, 2019

Great customer service Very helpful. Worked with our needs. Friendly. Clean dealership. Thank you Luis and Adrian for all of your help and a truly exceptional experience. Th More

by JanetJackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis and Adrian
Apr 18, 2019 -

Napleton's Volkswagen of Orlando responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Volkswagen of Orlando and we hope to see you again!

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