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Napleton's Volkswagen of Orlando
Orlando, FL
396 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 396 reviews
November 21, 2020
Everyone at the dealership was very helpful and respectful. Let us look at multiple cars and France is a great car salesman. Would recommend again respectful. Let us look at multiple cars and France is a great car salesman. Would recommend again More
by Mike_gomez321
Employees Worked With
France
August 18, 2020
Moises was great. Respectful of my time, no time wasting but spent time answering my questions thoroughly. Michael was also great. Very efficient. Great experience. but spent time answering my questions thoroughly. Michael was also great. Very efficient. Great experience. More
by Barsky
Employees Worked With
Moises
August 17, 2020
Initially I had a little trouble getting the right person to call me back but when he did (Kevin) he was fantastic! I flew in from Chicago to buy a car and they had everything ready they were truthful about, to call me back but when he did (Kevin) he was fantastic! I flew in from Chicago to buy a car and they had everything ready they were truthful about, no game playing. I had another dealer that sold the car before I got there. I gave them my information and held the car immediately. They gave me everything I requested and more. They even filled the car up with gas before I left. Great Price, Great service! Ask for kevin very eager young guy even the finance guys were great👍. I did not know about this dealership it came off AutoTrader! More
by verhagen6
August 09, 2020
Chad was very informative! Great personality. Worked hard fast. Great experience with everyone . Will recommend dealership to friends and family. All departments were very professional fast. Great experience with everyone . Will recommend dealership to friends and family. All departments were very professional More
by Mikeemons
Employees Worked With
Chad Lablanc
August 01, 2020
From the moment we got into the drake until we purchase the vehicle all that we received were smiles and good information regarding the product being sold. the vehicle all that we received were smiles and good information regarding the product being sold. More
by dsantana
Employees Worked With
Chad Leblanc
July 31, 2020
They will take GREAT care of you! Joshua Woodbury is one of the best salesmen I have worked with. He helped us every step of the way. He addressed every concern and got us in a great Joshua Woodbury is one of the best salesmen I have worked with. He helped us every step of the way. He addressed every concern and got us in a great used/new(ish) Jeep Wrangler at a great price. They really do believe in customer service; they will make sure you feel confident about your purchase (and happy). Carlos, in finance, was WONDERFUL as well. Thank you Josh Woodbury, Carlos Nieves, and Napleton team! More
by esebrian
July 05, 2020
Chad was an awesome sales man. He was patient and very knowledgeable. The fiance manager was also very polite and helping. Carlos was off and still was at the dealership helping us out with the purchase. knowledgeable. The fiance manager was also very polite and helping. Carlos was off and still was at the dealership helping us out with the purchase. They were not pushy and I never felt pressured into making any decisions. I would highly recommend this dealership to anyone looking to getting a great car with great service More
by eddie8852
June 28, 2020
Niyi Okunlola was very helpful and easy to deal with. I would recommend others to deal with him for care sales and any other need they may have. would recommend others to deal with him for care sales and any other need they may have. More
by scotthleonard
Employees Worked With
June 09, 2020
My experience at this dealership was great. They helped me as a first time buyer get into a 2017 Passat. Very clean facility and the customer service was very friendly. My sales associate Chad was very kno me as a first time buyer get into a 2017 Passat. Very clean facility and the customer service was very friendly. My sales associate Chad was very knowledgeable and helpful making sure I knew everything about the vehicle and it was a easy decision after that More
by Zaynebuitron
Employees Worked With
Chad Leblanc
