Back

Napleton's Volkswagen of Orlando

Orlando, FL

4.7
396 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
Contact Dealership

12700 E. Colonial Dr.

Orlando, FL

32826

Directions

By Type

Showing 396 reviews

November 21, 2020

Everyone at the dealership was very helpful and respectful. Let us look at multiple cars and France is a great car salesman. Would recommend again More

by Mike_gomez321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France
Nov 22, 2020 -

Napleton's Volkswagen of Orlando responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Our team is available should you require any extra help.

November 16, 2020

The dealership worked with me and took care of all of my needs. It was nice working with Chad (sales), David (F. Manager), and Mike (director). More

by TRAPPIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 18, 2020 -

Napleton's Volkswagen of Orlando responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership! We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2020

Moises was great. Respectful of my time, no time wasting but spent time answering my questions thoroughly. Michael was also great. Very efficient. Great experience. More

by Barsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises
Aug 21, 2020 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 17, 2020

Initially I had a little trouble getting the right person to call me back but when he did (Kevin) he was fantastic! I flew in from Chicago to buy a car and they had everything ready they were truthful about, More

by verhagen6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in Sales
Aug 20, 2020 -

Napleton's Volkswagen of Orlando responded

Thank you so much for your positive comments about Napleton's Volkswagen of Orlando! If you have any further questions, please don't hesitate to reach out!

August 09, 2020

Chad was very informative! Great personality. Worked hard fast. Great experience with everyone . Will recommend dealership to friends and family. All departments were very professional More

by Mikeemons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Lablanc
August 01, 2020

From the moment we got into the drake until we purchase the vehicle all that we received were smiles and good information regarding the product being sold. More

by dsantana
Recommend Dealer
Yes
Employees Worked With
Chad Leblanc
July 31, 2020

They will take GREAT care of you! Joshua Woodbury is one of the best salesmen I have worked with. He helped us every step of the way. He addressed every concern and got us in a great More

by esebrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Woodbury
July 05, 2020

Chad was an awesome sales man. He was patient and very knowledgeable. The fiance manager was also very polite and helping. Carlos was off and still was at the dealership helping us out with the purchase. More

by eddie8852
Recommend Dealer
Yes
Employees Worked With
Al Chalashtori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Carlos, David
Jul 10, 2020 -

Napleton's Volkswagen of Orlando responded

Eddie, thank you for your feedback and recommendation. We're thrilled you found Chad and our team knowledgeable. Please don't hesitate to reach out to us if there's anything more we can do!

June 28, 2020

Niyi Okunlola was very helpful and easy to deal with. I would recommend others to deal with him for care sales and any other need they may have. More

by scotthleonard
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Napleton's Volkswagen of Orlando responded

Hello Scott, thank you for sharing your positive experience! If you're ever in need of more help, please let us know. We hope you have a great day.

June 09, 2020

My experience at this dealership was great. They helped me as a first time buyer get into a 2017 Passat. Very clean facility and the customer service was very friendly. My sales associate Chad was very kno More

by Zaynebuitron
Recommend Dealer
Yes
Employees Worked With
Chad Leblanc
Jun 12, 2020 -

Napleton's Volkswagen of Orlando responded

Hi there Zaynebuitron! Yay, and a big congratulations on your new Passat! How very exciting for a first time buyer for sure! You chose a wonderful sedan, that will bring you much joy for many years to come! Chad if fantastic, and we're so glad that he had the opportunity to work with you! He is very informed and knowledgeable about the product line, and thrilled he made the decision easy for you! We know it can be stressful sometimes when making a new car purchase, and we strive to make sure our guests have a stress-free and smooth experience! Thank you so much for the high-star rating and great review of your visit with us, it means a lot! We will make sure to pass along the kind words to Chad as well. We welcome you to the VW family, and hope you have a fun filled weekend ahead! Safe travels.

...
16
...