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Napleton's Volkswagen of Orlando
Orlando, FL
396 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 396 reviews
March 24, 2021
Do your research. This place posts cars online then tell you they sold it then try to sell it to you for literally twice the listed price. They lie, then lie to cover the lie. Transfer you multiple times, h you they sold it then try to sell it to you for literally twice the listed price. They lie, then lie to cover the lie. Transfer you multiple times, hang up on you, ignore your txt. Go to BBB.COM BUYER BEWARE More
by Cnmiwall
Employees Worked With
Annie, Joseph, some guy that was off, the receptionists a few timez
March 22, 2021
Chad was super awesome and helpful! The staff is very knowledgeable and my experience was overall great. Buying a new car can be stressful but they made it easy. knowledgeable and my experience was overall great. Buying a new car can be stressful but they made it easy. More
by nalex
Employees Worked With
Chad Leblanc
March 07, 2021
Thank you Napleton Orlando, Ive always serviced my VW here for over 5 years. Now we went to buy a new car and had such a great car buying experience. Carlos was extremely helpful, took his time, you can here for over 5 years. Now we went to buy a new car and had such a great car buying experience. Carlos was extremely helpful, took his time, you can really tell he cares and his genuine about his work. Everyone we encounter was personable Tito and David in finance thank you guys made us feel really comfortable. I strong recommend Napleton VW Orlando will continue to do business here. Thank you More
by FGarcia
March 04, 2021
I received a truly exceptional service I will recommend to friends and family. Napleton VW Orlando sold the car to me Niyi is my favorite sale person to friends and family. Napleton VW Orlando sold the car to me Niyi is my favorite sale person More
by Buddlewarren
Employees Worked With
February 26, 2021
It was a great experience .Friendly and very knowledgeable people .Thank you France Charles. It was pleasure working with you. Yes, I would recommend Napleton's Volkswagen. knowledgeable people .Thank you France Charles. It was pleasure working with you. Yes, I would recommend Napleton's Volkswagen. More
by cvetelinap
Employees Worked With
France Charles 5 Stars
February 24, 2021
Luis Francesco hands down 100% great service. What a great experience here one of our best experience. Thank you for making it super easy and awesome great experience here one of our best experience. Thank you for making it super easy and awesome More
by P. G
Employees Worked With
February 21, 2021
I will not recommend this dealership to anyone, BE AWARE when you sign the papers with finance department.THEY TOLD ME I HAVE 3 FREE OIL CHANGES WICH I END UP PAYING FOR , I told them no extras they put 500 when you sign the papers with finance department.THEY TOLD ME I HAVE 3 FREE OIL CHANGES WICH I END UP PAYING FOR , I told them no extras they put 5000$ into my loan for all kind of xxxxxxxx. When I asked in the end why my final amount was so high he told me this is for the bank only in order to get approved, big mistake don't trust this guys. I wet back and I cancel some fees but I still got screwed on 2000$ More
by Petru.dulgheru
Employees Worked With
January 12, 2021
Super friendly, knowledgeable and professional dealership. My process from start with Gabriel who greeted us and showed us the ins and outs. Until we closed with Frank. Car shopping can be stressf dealership. My process from start with Gabriel who greeted us and showed us the ins and outs. Until we closed with Frank. Car shopping can be stressful but this experience was nothing like i imaged it to be, and i would be going back to do more business. Highly recommend this dealership. More
by Milanka M
Employees Worked With
Gabriel
December 28, 2020
Napleton's buying experience was painless. I would recommend you see Gabriel Pomales. He is a great person, has great customer service , and is very knowledgeable about the car. Would recommend this recommend you see Gabriel Pomales. He is a great person, has great customer service , and is very knowledgeable about the car. Would recommend this dealership More
by diveski32
Employees Worked With
Gabriel Pomales
November 24, 2020
Great experience with our knowledgeable salesperson, who offered useful information with no pressure. Would recommend this dealership with no hesitation. Love my new VW Atlas offered useful information with no pressure. Would recommend this dealership with no hesitation. Love my new VW Atlas More
by Bumblebea19
