
Napleton's Volkswagen of Orlando
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone was friendly from start to finish. I worked with Edison and Andrew. They both did a great job explaining the process in the car. All in all they were very friendly and definitely worth a five star Edison and Andrew. They both did a great job explaining the process in the car. All in all they were very friendly and definitely worth a five star rating. More
Very friendly and knowledgeable staff. Best dealer I ever been to. It was easy and fast buying experience. been to. It was easy and fast buying experience. More
Lu was amazing! Very friendly and personable. He was very knowledgeable on the products and took the time to listen to what my husband and I wanted. knowledgeable on the products and took the time to listen to what my husband and I wanted. More
This is my fourth VW, but the first I've purchased from Napleton. I'm always a bit hesitant about walking into a dealership, but my salesperson, Lu, put my anxieties to rest the second I walked through the Napleton. I'm always a bit hesitant about walking into a dealership, but my salesperson, Lu, put my anxieties to rest the second I walked through the door. He made me feel absolutely zero pressure to purchase anything, answered all of my questions, and really understood the underlying value of what I wanted. The entire process (including my trade-in) took much less time than I anticipated. On top of that, the dealership is much more visually appealing than some of the others in the area. I plan on buying more VWs and when I do it will be from Napleton. More
I was about to make a deal with them on a vehicle and then was informed there would be a $3K surcharged for "market demand". I will never purchase a vehicle from any Napleton dealership from now on. then was informed there would be a $3K surcharged for "market demand". I will never purchase a vehicle from any Napleton dealership from now on. More
While working with Edison, he was very professional, knowledgeable, had great customer service, and made me comfortable during the whole process. knowledgeable, had great customer service, and made me comfortable during the whole process. More
Carlos Nieves is the best!!! He is part of our family. We had an amazing experience and got the best deal. I walked out with a néw 2022 Tiguan!!! I’m in love. Thank you!! had an amazing experience and got the best deal. I walked out with a néw 2022 Tiguan!!! I’m in love. Thank you!! More