Napleton's Valley Hyundai - Service Center
Aurora, IL
341 Reviews of Napleton's Valley Hyundai - Service Center
Terrible service department. Two HOURS for a simple oil change with an appointment noted as customer "waiting". Probably because they don't even do the oil change on site, they s Two HOURS for a simple oil change with an appointment noted as customer "waiting". Probably because they don't even do the oil change on site, they send it somewhere else. Place was practically empty and they take the car somewhere else for the oil change? I'm sure somebody got promoted for that brainless idea. Way too many admin people acting busy with too few technicians. More
Thank You Again Eddie For the outstanding service you always give me when I come in . Eddie keeps me informed Thur out my service and always makes sure all the recalls and updates are completed . I have always give me when I come in . Eddie keeps me informed Thur out my service and always makes sure all the recalls and updates are completed . I have dealt with many service advisers in my days Eddie is by far the best I have ever had the pleasure of dealing with and the ONLY one I ever go to along with the rest of my family . Between my family members we have 6 Hyundais and YES Eddie takes care of us all . absolutely the BEST . I’ll see if I can’t get you a raise or at least a Bonus . Thanks again Eddie see you next week with my other car More
Jason Jacob did an excellent job in arranging service of my vehicle’s power steering which is having noice on bearing. Jason always keep me in loop regarding the progress of my repairs. Thank you Jason and my vehicle’s power steering which is having noice on bearing. Jason always keep me in loop regarding the progress of my repairs. Thank you Jason and glad Hyundai had such a professional staff and great services. More