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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
341 Reviews

341 Reviews of Napleton's Valley Hyundai - Service Center

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September 18, 2022

Thank you very good 👍 I really appreciate and also I’m recommended Napleton Valley Hyundai More

by Zara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Sep 20, 2022 -

Napleton's Valley Hyundai responded

Hi Zara, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 15, 2022

Polite, efficient, busy but kept customers moving and comfortable in nice waiting area. Free service for me today! More

by Ellen DeBerge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Sep 17, 2022 -

Napleton's Valley Hyundai responded

Hi Ellen, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

September 14, 2022

Today’s service was handled well and completed satisfactorily. Service rep was very courteous and helpful More

by atsiinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Sep 17, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us, we hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Valley Hyundai!

August 30, 2022

Terrible service department. Two HOURS for a simple oil change with an appointment noted as customer "waiting". Probably because they don't even do the oil change on site, they s More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dpartment
Sep 02, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 851-2500 and we will do our best to make this better.

August 23, 2022

Thank You Again Eddie For the outstanding service you always give me when I come in . Eddie keeps me informed Thur out my service and always makes sure all the recalls and updates are completed . I have More

by J page
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Dumas
Aug 26, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2022

Jason Jacob did an excellent job in arranging service of my vehicle’s power steering which is having noice on bearing. Jason always keep me in loop regarding the progress of my repairs. Thank you Jason and More

by Anthony Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacob
Aug 23, 2022 -

Napleton's Valley Hyundai responded

Hi Anthony, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

August 14, 2022

Super duper fast service. . I was done lot sooner than I expected. Love it.great service More

by gozareena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was service dept
Aug 17, 2022 -

Napleton's Valley Hyundai responded

Hello there! We're glad to hear that everything was completed to your satisfaction, Gozareena! Please let us know if there is ever anything else we can assist you with. Our team is available should you require any extra help.

August 10, 2022

Very friendly and to the point. I do not want to waste time and they were on the ball with what they did. More

by Cdexterjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Aug 12, 2022 -

Napleton's Valley Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2022

Mike manning is the goat,best ever at customer service,very detailed in his work. More

by lkbar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike manning
Aug 02, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

July 30, 2022

Brought my car in for an oil change had great service by mike manning very knowledgeable More

by kathybonin17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike manning
Aug 02, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

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